arrHitInfo=new Array("00,33,1,42,6","000,19,3,29,1,33,2,37,2","00am,42,3","00pm,42,8","025,5,1","0418,5,1","0419,14,1,15,1","07,14,2,15,2","08,8,1,9,1","10,3,3,12,1,14,1,15,1,16,2,33,1,42,17","100,6,1,7,1,10,1,11,1,42,1","100m,12,1,13,1,37,2","10am,42,4","10pm,42,4","11,12,1,14,1,15,1,42,10","110,37,1","12,12,1,16,1,42,7","120,33,1,37,1","120k,28,1","122,5,1","127,14,1,15,1","12th,38,1,39,1","13,3,1,12,1,14,1,15,1","130,42,1","1300,14,1,15,1","131,23,1","13th,30,1","14,3,1,12,1,37,2","15,3,1,12,1,16,1,29,1,31,1,40,1,42,2","152,37,1","15pm,42,2","16,23,1","18,3,1,18,1","180,19,1,33,1,37,1","185,37,1","1890,1,1","1892,1,1","19,3,1","1954,1,1","1975,19,1","1979,12,1,13,1","1980,12,2,13,2,14,1,15,1","1982,12,3,13,3,37,1","1983,33,1","1984,33,1","1986,12,2,13,2","1988,12,3,13,3,14,1,15,1,37,1","1989,10,1,11,1","1990,12,2,13,2","1991,12,4,13,4,14,2,15,2,16,1,37,1,40,1","1993,14,2,15,2","1994,12,5,13,5,18,1,30,1","1995,8,1,9,1,10,2,11,2,12,3,13,3,16,1,27,1,38,2,39,2,40,2","1996,6,1,7,1,8,1,9,1,10,3,11,3,12,6,13,6,16,3,30,1,38,1,39,1","1997,6,3,7,3,8,1,9,1,10,1,11,1,12,7,13,7,16,5,19,1,29,7,38,3,39,3,40,1","1998,6,4,7,4,10,3,11,3,12,3,13,3,16,5,29,4,33,1,38,2,39,2","1999,6,6,7,6,8,1,9,1,10,1,11,1,12,3,13,2,16,13,17,1,29,15,38,2,39,2,40,1","1m,12,1,13,1","20,14,1,15,1,16,1,29,1,33,1","200,3,1","2000,6,5,7,5,10,1,11,1,12,3,13,2,16,10,17,1,19,2,29,10,38,1,39,1","2001,6,1,7,1,8,1,9,1,10,3,11,3,12,2,13,2,16,2,29,2,37,1,38,2,39,2","2002,4,1,6,4,7,4,8,2,9,2,10,5,11,5,12,9,13,7,16,6,29,2,30,3,37,1","20022002200020042003,13,1","2003,6,8,7,7,8,4,9,4,10,4,11,4,12,9,13,7,14,1,15,1,16,8,17,1,25,1,29,6","2003·,7,1","20032004,13,1","2004,6,3,7,3,8,2,9,2,10,1,11,1,12,15,13,13,14,2,15,2,17,1,19,1,23,1,27,1,30,1,37,3,38,2,39,2,40,1","2005,3,11,4,1,8,1,9,1,10,3,11,1,30,1,37,1,42,1,46,1","2005·,11,2","2006,43,1,45,1,46,1","2008,6,3,7,3,16,7,17,1,25,1,29,6","2014,42,1","2015,42,1","20am,42,1","20pm,42,1","20th,38,1,39,1","21,10,1,11,1,16,3,30,1,38,1,39,1","21st,42,1,46,1","22,10,1,11,1,37,1","22nd,33,1","23,38,1,39,1","230,14,1,15,1","24,3,1","25,16,7,29,7,30,1","25th,16,1","260,14,1,15,1","26th,38,1,39,1","28,33,1","28th,30,1","2nd,30,1,38,1,39,1","30,14,1,15,1,16,1,29,1,33,4,42,19","3012,5,2","30am,42,8","30pm,42,11","31,14,1,15,1","32,3,1","323,42,1","33,10,1,11,1,12,1,13,1","330,30,1","3331,14,1,15,1","3345,14,1,15,1","35,16,10,29,10,33,1,42,2","350,33,1","3535,16,2,29,2","35am,42,1","35pm,42,4","37,30,1","375,3,1","3rd,43,1,44,1","40,5,1,14,1,15,1","400,30,1","4000,5,1","4067,5,1","40am,42,2","4109,14,1,15,1","4117,5,1","445,14,1,15,1","45,42,2","453,42,1","45pm,42,3","4th,3,1,44,1,45,1","4wd,37,2","4wds,37,1","50,3,2,42,9","500,33,1,37,1","50am,42,6","50pm,42,5","52,10,1,11,1","5442,16,2,29,2","55,42,1","55pm,42,1","5m,12,1,13,1","5th,44,1,46,1","60,33,1","61,5,2,16,2,29,2","6614,14,1,15,1","724,14,1,15,1","73,42,1","75,16,1,29,1","80,28,1,30,1","800k,6,1,7,1","8211,5,1,16,23,18,2,19,6,23,1,25,1,28,2,29,17,30,3,31,1,33,2,37,1,38,22,39,22,40,2","8216,16,3,28,1,29,3,30,2,33,3,38,13,39,13","8217,1,2,4,1,16,14,19,5,23,2,25,2,26,1,28,1,29,15,30,7,33,10,37,1,38,16,39,16,40,2,41,2","8220,4,1,38,1,39,1","8221,4,1,38,1,39,1","8226,1,4,4,1,16,17,17,5,18,3,19,6,23,17,25,5,26,5,27,5,28,22,29,5,30,4,31,10,32,2,33,8,37,2,38,4,39,4,40,5,41,5","8230,19,1,30,1,33,1,37,2","85,30,1","88,41,1","8847,14,1,15,1","890,14,1,15,1","900,19,2,29,1","93,30,1","9575,5,1","9576,5,1","96,12,2,13,2","98,33,1","aaa,42,2","aaron,43,1","abatement,19,1,29,1","abc,42,2","abedian,42,2,46,1","able,3,1","aboriginal,12,1,13,1,14,1,15,1,19,2,29,1,42,2,46,1","absolutely,42,1","abstract,28,1","abstracts,10,1,11,1,42,1","academic,3,2,6,1,7,1,8,1,9,1,12,1,13,1,26,1,28,1","academics,3,1,16,2,29,2,30,1","access,3,2,19,1,42,4,45,3","accessed,3,1,14,1,15,1","accessibility,6,1,7,1","accommodation,3,1,16,1,28,2,37,1,38,1,39,1","accompany,14,1,15,1","according,16,1","accreditation,10,2,11,2,12,5,13,5,16,7,29,4,32,1,42,3","accredited,10,1,11,1,16,3,29,3","accurate,3,1,28,1","achieve,14,1,15,1,16,2,29,1,42,1,46,1","achieved,23,1","achievements,42,1","achieving,17,1,23,1,28,1,42,1","acquired,1,1,16,1","acropora,10,1,11,1","across,1,3,3,2,4,1,6,1,7,1,12,1,13,1,14,1,15,1,16,1,19,1,21,1,23,3,29,1,31,1,32,1,37,1,40,1,42,1","act,12,1,13,1,16,1,19,1,23,1,29,1","action,16,2,23,2,25,1,29,2,42,1","actions,23,2,29,1","active,16,1,17,1,25,1","actively,16,1,19,2,29,1,33,1","activities,6,1,7,1,12,1,13,1,16,4,17,1,19,1,29,5,33,9,37,8","activity,6,1,7,1,12,1,13,1,29,2,33,1,43,2","acts,23,1","actual,37,1,43,1","add,3,1,14,1,15,1","added,16,1","addison,1,1","addition,3,1,42,1","additionally,16,1,28,1","address,14,2,15,2","addressed,3,1","addressing,23,1,25,1,42,1","administration,8,1,9,1,12,2,13,2,27,1,28,1,30,1","adopt,16,1","adopted,37,3","adopting,16,1","adoption,6,2,7,2","adress,5,2","advanced,16,1,23,1,33,1,37,1","advantage,3,2,4,1,16,1,42,3,44,2,45,2,46,1","advantages,3,7","adventure,3,1,23,1,33,1","advertisements,10,1,11,1","advertising,3,1,14,2,15,2,28,2","advice,6,2,7,2,8,1,9,1,10,1,11,1,12,1,13,1,16,1,21,1,29,1","advised,19,1","advises,19,1","advisor,6,1,7,1,8,1,9,1,12,3,13,3,17,1,37,2","advisors,10,1,11,1","advisory,6,1,7,1,12,4,13,4,16,1,19,3","advocacy,1,2,12,1,13,1","advocate,23,1","affair,43,1","affairs,12,2,13,2,38,2,39,2","affect,16,1,29,1","affected,3,2","afford,38,1,39,1","affordability,3,1,30,1","africa,10,1,11,1","afternoon,42,2","against,16,1,29,2","ageing,42,1,46,1","agencies,3,1,6,1,7,1,12,1,13,1,16,3,19,1,23,1,25,1,29,3,37,1","agency,6,1,7,1,8,1,9,1,42,2,46,1","agendas,18,1,42,1","agent,23,1","agriculture,6,2,7,2,10,1,11,1","aguilar,37,1","ahead,42,1","aim,16,1,29,1,30,1","aimed,16,1,28,1,29,1","aims,16,10,19,1,29,7,30,1,33,2","air,8,1,9,1,37,1","airline,3,1,42,1,43,2","airlines,42,2,43,3","airport,43,3","airports,42,1,43,5,45,1","akin,42,1,45,1","alberici,42,2","albury,6,1,7,1","aletta,43,1","alice,23,1","aligning,42,1,45,1","alignment,3,1","alike,42,1","alison,42,1,46,1","allen,42,1,46,1","alliances,3,1,4,1,42,2,44,2,45,1,46,1","allied,42,1","allows,37,1","almost,42,1","along,3,2","alongside,3,1","alpine,6,2,7,2,17,1","already,3,1,23,1","alternative,8,1,9,1","alternatives,8,1,9,1","amazing,33,3","ameeta,42,1,46,1","amenity,10,1,11,1","among,16,5,29,5","amp,1,5,4,4,5,4,16,5,17,4,18,4,19,4,21,4,23,6,25,4,26,4,27,4,28,4,29,7,30,4,31,6,32,4,33,4,34,4,37,5,38,6,39,6,40,4,41,4,43,9,44,9,45,14,46,10","amphibians,33,1","analyse,8,2,9,2","analysis,3,1,8,1,9,1,23,1,29,2,42,2,45,1,46,1","analyst,1,3,5,3,10,1,11,1,17,1,26,1,27,1","analysts,1,1,21,1","anderson,43,1","andresources,43,1","andrew,42,3,46,1","andy,42,1","angles,14,1,15,1","animals,33,1","annual,3,1,4,1,12,1,13,1,30,1,42,1","another,19,1,29,1","answers,42,20","antarctic,37,1","anyone,33,1","anz,42,2,46,1","ao,42,1","apec,38,1,39,1","apine,17,1","appearance,1,1","application,23,1,37,1","applications,8,1,9,1,23,1","applied,6,1,7,1,16,1,29,1","apply,6,2,7,2","appointed,19,2,29,2,42,1","appointments,6,1,7,1,12,1,13,1","appreciate,33,2","appreciation,16,1","approach,23,2,26,1,28,2,37,2,42,1,46,1","approaches,42,1,43,1","appropriate,6,1,7,1,14,1,15,1,23,2,28,1","approved,42,1","approximately,14,1,15,1,37,1","april,10,2,11,2,38,2,39,2","apwalsh,14,1,15,1,41,1","aquaria,10,1,11,1","aquarium,43,1","aquatic,10,1,11,1","araucaria,42,1,46,1","arcaded,1,1","architect,1,1","architects,1,1","area,6,5,7,5,8,1,9,1,12,4,13,4,16,5,17,1,19,12,21,1,23,4,25,1,29,8,30,5,31,1,33,1,37,2,40,5,42,1,46,1","areas,1,3,3,4,6,7,7,7,8,4,9,4,10,3,11,3,12,6,13,6,16,4,17,1,19,2,23,2,25,4,27,1,29,3,30,1,31,2,33,9,38,4,39,4,40,1,42,2,46,1","arguably,23,1,25,1","around,16,1,29,1,30,1,37,1,38,1,39,1","arrange,28,1","arrangements,6,1,7,1,28,1","arranges,14,1,15,1","array,33,1","art,42,1,46,1","articles,14,1,15,1,16,2,41,1","arts,10,1,11,1","asia,38,1,39,1","asked,30,3","aspects,8,1,9,1,23,1,28,1","assess,6,1,7,1,16,4,23,1,28,1,29,3,42,1","assesses,23,1","assessing,26,1","assessment,3,1,6,1,7,1,8,11,9,11,12,1,13,1,16,10,19,3,23,1,29,3,40,1,42,1,45,1","assessments,10,1,11,1","assessor,10,1,11,1,27,1","assets,6,1,7,1,23,1,26,1","assignments,6,1,7,1","assist,6,1,7,1,8,1,9,1,14,3,15,3,16,6,17,1,23,1,25,1,28,1,29,5,33,4","assistance,14,1,15,1,16,1","assistant,6,4,7,4,8,2,9,2,10,4,11,4","assisted,10,1,11,1,42,1,45,1","assisting,16,1,28,1","assists,14,1,15,1","associated,16,1","associates,1,11,3,7,4,5,5,6,10,1,11,1,12,1,13,1,16,5,17,5,18,7,19,5,21,7,23,13,25,5,26,5,27,5,28,11,29,5,30,5,31,5,32,6,33,5,34,5,37,5,38,5,39,5,40,5,41,5,43,5,44,5,45,5,46,5","association,6,1,7,1,12,2,13,2,16,2,38,4,39,4,42,1,45,1","associations,3,2,12,1,13,1,14,1,15,1,16,1,30,1,42,2,46,1","atdw,43,1","attempts,6,2,7,2","attendance,3,1","attending,6,1,7,1,30,1","attention,6,1,7,1","attitudes,8,1,9,1","attract,14,1,15,1,43,1","attracting,30,1","attraction,16,2,28,1,29,2","attractions,14,3,15,3,16,2,23,1,29,1,37,1,43,1","attractive,3,1,42,1","au,3,2,4,1,6,1,7,1,14,2,15,2,38,1,39,1,41,1","audio,18,1,28,1","audit,12,2,13,2,16,1,23,1","audited,16,1","auditor,10,1,11,1","augmentation,16,1","august,16,5,29,5,37,1","aust,14,1,15,1","australia,3,23,4,1,5,1,6,6,7,6,10,4,11,4,12,10,13,10,16,19,17,1,23,8,25,3,27,1,29,4,30,8,32,2,33,2,38,7,39,7,40,2,41,2,42,25,43,4,45,4,46,6","australian,3,14,6,2,7,2,8,8,9,8,10,1,11,1,12,2,13,2,14,2,15,2,16,3,23,1,29,1,33,1,37,2,38,1,39,1,41,1,42,15,43,2,45,4,46,2","australians,3,1,42,1","authenticity,42,1,45,1","author,10,3,11,3,14,1,15,1","authorities,30,1","authority,8,1,9,1,12,9,13,9,16,1,17,1,19,14,25,1,29,9,33,1,40,3,42,2,46,1","automobile,42,1","available,3,1,16,3,23,1,29,3,37,1","avalon,43,1","avebury,12,1,13,1,38,1,39,1","avenue,42,1","aviary,33,1","aviation,3,1,12,1,13,1,42,4,43,4,44,1,45,1","avitourism,42,1","avoid,16,1,29,1","award,6,1,7,1,8,1,9,1,10,1,11,1,16,1,23,1,33,1,37,2","awarded,37,3","awards,6,1,7,1,10,1,11,1,12,4,13,4,16,5,37,5","awareness,14,1,15,1,16,2,23,1,29,2,42,1","ayers,23,1","ayres,42,1,45,1","baby,3,1","bachelor,6,1,7,1,8,2,9,2,10,2,11,2,12,1,13,1","background,1,1,6,1,7,1,10,1,11,1,12,1,13,1,16,1,26,1,40,1","backgrounds,42,1","backpacker,42,1,45,1","backpackers,3,1,16,3,29,3","bags,6,1,7,1","bailey,16,1,42,3","balancing,6,1,7,1,26,1,42,1,46,1","bank,10,1,11,1,29,1,42,2,43,3,46,1","banking,27,1","bar,41,1","barrier,3,1,6,1,7,1,10,1,11,1,12,1,13,1,17,1,19,8,41,1,42,2,46,1","barriers,42,1","bars,37,1","based,1,1,3,1,6,3,7,3,8,3,9,3,10,3,11,3,12,2,13,2,14,2,15,1,16,6,19,1,21,1,23,2,25,3,26,1,27,3,28,3,29,6,33,5,37,1,40,3","basis,25,1,29,1","bats,37,2","bay,12,3,13,3,21,1,33,2,37,22,40,1,43,1,44,1,45,1,46,1","bbfa,23,2","beach,19,1,23,1,37,1,42,2,46,1","beaches,33,2","beattie,42,1","beautiful,1,1,33,1","beauty,3,3,37,1","became,37,1","because,33,1","become,3,1","becoming,3,1","bed,23,4,32,1,37,1,43,1","bedarra,23,1","behalf,12,1,13,1,14,1,15,1,25,1,42,1","behaviour,16,3,29,3,38,1,39,1","behavioural,10,2,11,2","beliefs,16,2,29,2","believed,3,3","believes,23,1","bells,28,1","benchmark,8,1,9,1,16,1,29,2","benchmarking,6,1,7,1,16,2,29,2","benefit,42,2,43,1","benefits,3,1,6,1,7,1,14,1,15,1,16,2,23,3,26,1,29,2","benthic,10,1,11,1","bernard,42,2,45,1","best,3,1,4,1,6,3,7,3,8,1,9,1,12,4,13,4,16,5,17,1,19,1,25,1,29,2,30,1,38,4,39,4,42,1","beth,42,1","better,23,1,42,2","between,3,3,16,4,19,1,21,1,23,2,29,2,31,1,37,1,42,1,43,1","beyond,6,1,7,1","bids,8,1,9,1","biennial,38,1,39,1","big,1,1,30,1","biggest,42,1,45,1","bigpond,14,1,15,1,41,1","billion,42,1","billy,42,1","biodiversity,42,1,46,1","biological,10,1,11,1,19,1,27,1,33,1","biologist,37,2","biologists,1,1,21,1","biology,10,2,11,2,27,2","bird,10,1,11,1,16,4,29,4,33,2,37,1","birdlife,33,1","birds,10,1,11,1,33,1,37,1","birdwatching,33,1","blend,37,1","blows,37,1","blue,43,2","board,1,2,6,4,7,4,10,1,11,1,12,7,13,7,17,1,19,4,29,2,33,9,40,1,42,1,45,1","boarding,1,1","boardroom,10,1,11,1","boards,19,1","boasts,42,1","bodies,8,1,9,1,21,1,23,1","body,16,1,19,2,23,1,43,1","book,10,2,11,2,16,3,29,3,30,2,38,2,39,2","booking,19,1,33,1","bookings,3,1","booklet,28,1,37,1","books,12,1,13,1,14,1,15,1,38,5,39,9,40,1,41,1","boom,1,1","boomers,3,1","booz,42,1,46,1","border,43,2","botany,10,1,11,1","both,1,2,3,7,4,1,16,2,19,1,23,2,29,1,31,1,38,1,39,1,40,2,41,1,42,2","bottom,3,1,8,6,9,6","boundaries,31,1,40,1","box,5,1,14,1,15,1","brad,42,1,46,1","brahe,43,1","brampton,23,1","branch,42,1,45,1","brand,3,1,6,1,7,1,42,1,46,1","branding,42,1","break,23,1","breakfast,23,4,32,1,43,1","breaks,16,2,29,2","breathtaking,19,1,29,1","brett,42,1,46,1","brick,1,1","bridges,21,1,23,1,31,1","brief,12,1,13,1","briefings,8,1,9,1,12,1,13,1","briefs,10,1,11,1,14,2,15,2","brigalow,10,1,11,1","brings,1,2,14,1,15,1,26,1,32,1","brisbane,1,1,2,8,5,1,6,1,7,1,10,4,11,4,12,6,13,6,14,2,15,2,21,1,29,1,33,12,37,4,38,3,39,3,40,1,41,1,43,2,44,1,45,1,46,1","broad,28,1,29,1,31,1","broadcast,27,1","brochure,16,1,29,1","brochures,6,1,7,1","brown,1,1,5,1,10,1,11,5,17,1,26,1,27,3,40,1,41,1","bruce,42,1,46,1","buckley,12,1,13,1,38,1,39,1,42,1,46,1","budget,6,1,7,1,8,3,9,3,10,1,11,1,12,3,13,3,28,2,43,1","budgets,8,2,9,2","buffalo,6,1,7,1","build,10,1,11,1,23,1,42,2","building,1,3,3,1,6,2,7,2,8,1,9,1,12,1,13,1,23,1,30,1,42,7,43,2,46,5","buildings,37,1","builds,25,1","built,16,2,29,1,37,1","bundaberg,29,1","burnett,37,2","bush,12,1,13,1,33,15,37,1","bushland,33,1","bushwalks,33,1","business,3,1,4,1,6,1,7,1,8,3,9,3,10,4,11,4,12,2,13,2,16,11,25,1,27,2,28,1,29,10,30,1,37,2,42,8,43,2,45,1","businesses,16,3,23,1,29,2","butterworth,12,1,13,1,38,1,39,1","cairns,6,2,7,2,12,4,13,4,16,6,25,4,30,2,33,1","calendar,6,1,7,1","calico,6,1,7,1","call,3,1,14,1,15,1","called,1,1","calls,14,1,15,1,42,1","cam,43,1","camm,42,1,46,1","camp,19,1","campaigns,14,2,15,2","camper,19,1","campervan,23,3,32,1,42,1,46,1","campervans,19,1,43,1","camping,19,6,23,2,33,1","campsite,19,1","campus,6,1,7,1","canberra,42,1,45,1","canoe,10,1,11,1","canyon,23,1","capacity,3,1,6,1,7,1,12,1,13,1,23,1,42,1,46,1","cape,42,1,46,1","capital,43,1","capture,37,1,42,1","car,3,1","caravan,23,1,42,2,46,2","caravans,19,1","care,37,1","career,6,1,7,1,10,2,11,2,12,1,13,1,27,1,42,2","careers,10,5,11,5,27,1,42,1,45,1","cargo,43,1","carlsen,42,1,45,1","carly,43,1","carmen,42,1,46,1","carmody,42,2,45,1","carolyn,42,1,46,1","carriers,3,3","carry,10,2,11,2","carseldine,10,1,11,1","case,6,1,7,1,16,2,29,1,30,2,38,1,39,1,42,3,43,2,45,1,46,2","catalogue,10,1,11,1","catchment,8,1,9,1","caterer,10,1,11,1,27,1","catering,10,2,11,2,27,1","caterpillar,10,1,11,1","cats,43,1","cavill,42,1","cay,33,2","ccm,23,1","cd,3,1","celebrating,6,1,7,1","cent,3,9","central,23,1,29,1","centre,12,1,13,1,16,1,33,4,37,2,38,1,39,1,42,5,45,1,46,1","century,42,1,46,1","ceo,3,1,12,3,13,3,42,3,43,2","ceremonies,42,3","cert,10,1,11,1","certain,3,1","certificate,6,1,7,1","certification,10,1,11,1,12,2,13,2,16,15,23,2,25,5,26,1,27,1,29,1,38,1,39,1","certified,16,1,33,2","chair,12,3,13,3,16,3,25,2,42,1,43,1","chaired,19,3,25,2,29,4","chairman,12,1,13,1,42,6,43,1,46,1","chairperson,12,1,13,1","chairs,25,1","chalet,6,1,7,1","challenge,3,1","challenges,3,6,42,7,43,2,44,1,45,1,46,2","champion,3,1,42,1","change,3,2,6,1,7,1,8,1,9,1","changes,3,1,42,1","changing,3,1,42,3,45,1","channel,10,1,11,1","channels,6,1,7,1","chant,42,1,43,1,45,1","chapter,12,3,13,3","chapters,16,1,29,1,38,1,39,1","char,42,1,45,1","characteristics,16,1,29,1","characters,14,1,15,1","charles,6,5,7,5,17,1","charter,6,1,7,1,12,2,13,2,16,9,25,5","charters,1,13,3,7,4,7,5,7,10,1,11,1,12,5,13,9,16,12,17,6,18,8,19,9,21,8,23,15,25,11,26,6,27,6,28,13,29,8,30,8,31,6,32,7,33,7,34,5,37,8,38,10,39,10,40,9,41,6,42,2,43,5,44,5,45,6,46,5","chasing,42,1","checklist,16,1,29,1","chemical,10,1,11,1","chemistry,10,1,11,1","chief,42,7,43,1,45,2,46,1","child,37,1","children,33,1,37,1","childs,42,1,46,1","china,3,3,42,1","chinese,42,1,43,1","choice,37,1","chosen,16,1,29,1","ciobo,42,1","cities,8,1,9,1","city,8,1,9,1,23,1,33,1,42,6,43,2,45,5","citycouncil,43,1","claire,42,1,43,1,45,1","clarke,43,1","class,6,1,7,1,8,1,9,1","classical,1,1","classrooms,8,1,9,1","clatter,42,1,46,1","clean,3,4,10,1,11,1","cleaner,38,2,39,2","client,23,1","clients,1,2,4,1,10,1,11,1,14,1,15,1,28,2,32,1","cliffs,33,1","climate,3,1,8,1,9,1","close,33,1,42,1","closely,16,2,23,1,31,1,37,1,40,1","club,14,2,15,2,23,3,32,1,41,1,42,4,46,3","cmca,23,1","cnr,42,1","co,8,1,9,1,10,3,11,3,12,2,13,2,14,1,15,1,16,3,22,8,27,1,28,2,38,3,39,3,41,1,42,2,45,1","coaches,42,1","coast,3,1,6,1,7,1,19,1,29,4,33,4,37,2,42,9,43,3,45,5","coastal,10,1,11,1,12,1,13,1,42,1,46,1","cocktail,42,2,45,1","coconut,23,1","code,37,1","codes,37,1","cohesive,42,1","colahan,43,1","cole,42,2,46,1","collaborative,8,1,9,1,42,1","collaboratively,23,1","collateral,6,1,7,1,28,1","collect,10,2,11,2","collection,6,1,7,1,8,2,9,2,10,5,11,5","collins,42,1,46,1","coloured,33,1","colours,37,2","com,3,5,4,1,5,6,6,1,7,1,14,1,15,1,17,1,26,1,27,1,38,1,39,1,40,1","combination,3,1","combined,3,1,23,1","come,28,1","commences,37,1","commencing,17,1","comment,30,1","commentators,42,1","comments,8,1,9,1","commerce,43,1","commercial,6,1,7,1,12,6,13,6,43,1","commission,42,1,45,1","commissioned,23,1","commitment,10,1,11,1,29,1,37,1,42,1","committee,10,1,11,1,12,7,13,7,16,8,19,14,25,2,29,2,30,1","committees,8,1,9,1,16,3,29,1","common,23,1,42,1","commonwealth,3,2,12,1,13,1,16,1,19,2,23,1,29,1,30,1","communication,6,3,7,3,12,3,13,3,23,2,37,2,42,1,45,1","communications,1,2,4,1,5,1,6,2,7,2,16,1,17,1,18,1,19,1,21,1,23,1,25,1,26,1,27,1,28,1,29,1,30,1,31,1,32,1,33,1,34,1,37,1,38,3,39,3,40,1,41,1,42,3,43,3,44,1,45,1,46,1","communiqu,4,1,28,1,30,1","communique,3,4,43,1,44,1,45,1,46,1","communiqué,3,4","communities,3,2,6,1,7,1,16,6,19,3,23,1,29,5,42,2,46,1","community,3,2,4,1,6,3,7,3,8,5,9,5,10,2,11,2,12,3,13,3,16,7,23,4,25,1,26,1,27,1,28,1,29,5,33,2,42,3,43,2,45,2,46,1","compacted,37,1","company,23,1,37,1,40,1","compare,16,1,29,1","competition,42,1","competitive,3,9,4,1,16,1,42,4,44,2,45,2,46,1","competitiveness,23,1,38,1,39,1","compiled,3,2","compiling,6,1,7,1","complementary,19,1","completed,3,1,17,1,37,1","completing,16,2,29,2","complex,19,1,23,1,29,1,37,1,42,1","complexion,28,1","components,8,1,9,1,12,1,13,1,16,1,18,1,30,1","composed,16,1","composition,3,1","comprehensive,16,1,23,1,33,2,37,3","comprised,3,1,33,1","conceived,16,2,19,1,29,2,30,1,37,1","concentration,25,1","conception,12,2,13,2,33,1","concerning,29,1,30,1,42,1,46,1","concludes,42,1","concurrent,3,5,4,1,42,5,44,2,45,1,46,1","conditionning,37,1","conditions,37,1,42,2","conduct,8,2,9,2,14,2,15,2","conducted,10,2,11,2","conducts,33,1","conference,1,1,3,21,4,8,6,4,7,4,10,5,11,5,12,4,13,4,16,10,18,5,21,3,23,1,28,12,30,31,37,1,38,5,39,5,42,31,43,3,44,3,45,4,46,3","conferences,4,7,6,3,7,3,12,3,13,3,16,2,18,3,28,3,30,2,38,1,39,1","confirmed,4,1,42,1","conjunction,6,1,7,1,14,1,15,1","connecting,42,1,43,1,45,1","conservation,1,1,6,1,7,1,8,2,9,2,12,3,13,3,16,5,19,1,21,1,23,8,29,1,31,1,32,1,38,1,39,1,42,6,45,2,46,1","conserve,37,1","consider,42,2","considerable,1,1,19,1,31,1,40,1","consideration,42,1,45,1","considerations,3,1","considered,3,1,16,1,19,1,29,1","consisted,1,1,3,1","consistency,3,1","consistent,23,1,37,1,42,1","consists,33,1","consolidate,16,1","consolidated,4,1","constantly,42,1","constraints,8,2,9,2","construct,8,1,9,1","consult,42,1,45,1","consultancies,12,1,13,1","consultancy,10,1,11,1,12,1,13,1,40,1","consultant,42,2,45,1","consultants,3,1,10,1,11,1,16,1","consultation,8,1,9,1,12,1,13,1,16,1,37,1","consultative,19,4,42,1","consumer,3,1,6,1,7,1,16,4,29,3,38,1,39,1","consumers,3,2,16,3,29,3","contact,1,1,5,5,38,1,39,1","contacts,4,1,6,1,7,1,14,4,15,4,33,1,41,1","contained,16,1,29,1,42,1,46,1","contains,1,1,16,1,25,1","content,3,1,28,1","context,8,1,9,1","continual,29,1","continue,3,1,42,1","continued,42,1","continues,37,1","continuing,37,1","continuous,3,1","contracted,23,2","contribute,4,1,16,1","contributed,29,1,33,1","contributes,14,1,15,1,42,1","contributing,16,1,25,1,29,1","contribution,16,1,30,1,42,1","contributor,12,3,13,3","control,6,1,7,1","convection,37,1","convene,28,1","convened,4,1,12,1,13,1,16,1,18,1,30,1","conveners,33,1","convenor,3,1,12,1,13,1,16,1,23,1,28,1,30,1,42,2,45,1","converted,1,1,10,1,11,1","cook,43,1","cooktown,19,1,29,1","cooper,1,1","cooperation,16,1"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in,37,1","domestic,3,10,16,2,29,2,42,2","domestically,3,1","donated,16,1","double,42,2","download,45,1","downloading,16,9,29,9","downs,42,1,45,1","dr,1,2,5,1,8,1,9,1,10,1,11,1,17,1,26,2,27,1,40,1,41,1,42,3,43,1,46,2","draft,8,1,9,1,16,1,19,2","drafted,25,1","drafting,12,1,13,1","drawing,21,1,42,1,46,1","dreamworld,42,1","drinks,42,1","drive,3,2,10,2,11,2,12,2,13,2,14,1,15,1,42,1,45,1","driveinterstate,43,1","drivers,3,1,42,2,43,6,44,1","drives,18,1","driving,3,1,30,1,37,1,42,2","drop,3,2","due,3,2,19,2,29,2","dunes,19,1,33,1,37,1","dunk,23,1","dunne,42,1","during,1,1,3,1,14,2,15,2,16,2,42,2","dye,10,1,11,1","dynamic,42,1,45,1","eacute,4,1,28,1,30,1","early,1,1,17,1","east,6,2,7,2,8,1,9,1,17,1,19,1,29,2,33,2,37,1","eastern,33,1,37,1","easy,33,1","eco,10,1,11,1,12,1,13,1,16,13,23,2,25,2,27,1,33,1,37,1,38,1,39,1","ecocertification,10,1,11,1,12,3,13,3,23,1,30,1,37,1","ecoguide,30,1","ecological,6,1,7,1,8,1,9,1,19,1,33,1","ecologically,16,2,29,2","ecology,10,2,11,2,23,1","economic,6,2,7,2,8,6,9,6,12,2,13,2,16,1,26,2,29,1,30,2,42,7,43,1,45,2,46,2","economical,3,2","economically,16,2,29,2","economics,8,6,9,6,12,1,13,1,26,1,42,2,45,1","economies,3,1,42,1","economist,42,2,43,1,46,1","economy,3,1,42,1","ecoram,16,5,29,2","ecosystem,33,1,37,1","ecotourism,1,4,3,4,6,19,7,19,8,6,9,6,10,5,11,5,12,31,13,31,14,2,15,2,16,93,17,4,19,1,21,1,22,8,23,5,25,13,26,2,29,43,30,16,33,4,31,2,37,9,38,17,39,17,40,5,42,3,45,2,46,1","ecotours,42,1,46,1","ectourism,10,1,11,1","eddie,42,1,45,1","edge,33,1,31,1,40,1","edited,10,1,11,1,30,1","editing,10,2,11,2,12,1,13,1","editions,10,1,11,1","editor,12,3,13,3,14,1,15,1,38,6,39,6,41,1,42,2","editorial,3,1,28,1","education,6,1,7,1,8,1,9,1,10,1,11,1,12,4,13,4,16,3,19,1,29,2,37,1,42,1,45,1","educational,6,1,7,1","effect,3,2","effective,16,2,25,2,29,2","efficient,25,1,28,1","efforts,19,1,23,1,42,1","eg,14,7,15,7,26,1","eight,10,1,11,1","either,3,2","elected,3,1,17,1","electorate,12,1,13,1","electronic,3,1,28,1","eliminate,28,1","elizabeth,1,1,5,1,8,1,9,1,17,1,26,6,27,1,40,1,41,1","elliot,14,1,15,1,41,1","ellis,42,1,43,1,45,1","elston,42,6","email,14,1,15,1","emailing,3,1","emerged,42,1","emerging,3,2,28,1,42,3,43,2,46,1","emitch,43,1","emma,1,1,5,1,6,9,7,9,17,12,26,1,27,1,40,1,41,1,42,2","emphasis,4,1,28,1","emphasised,30,1","emphasises,16,1","emphasising,29,1","employed,37,1","employment,14,1,15,1,19,1,42,5,46,5","employs,42,1","enable,28,1,33,1","enables,8,1,9,1","enabling,28,1","enconniere,43,1","encore,42,1","encourage,16,2,29,1,42,2","encouragement,42,1","encouraging,6,1,7,1,23,1,37,1","end,30,1","endemic,37,1","energex,1,1","energy,8,2,9,2,37,1","engage,3,1","engaged,3,1","engagement,8,4,9,4,16,1,23,2,26,2,30,1","engaging,16,1,29,1","engineering,42,1,45,1","engineers,1,1","enhance,16,1,19,1,29,1","enhancement,29,1","enjoy,33,2,42,1","enjoyable,42,1","enlightening,42,1","enrich,23,1,42,1","enrichment,10,1,11,1","ensure,16,2,19,1,23,1,29,3,37,3,42,2","ensured,37,1","ensures,30,1","entering,6,1,7,1","enterprise,37,1","enterprises,25,1,37,2,40,1,45,1","entomology,10,1,11,1","entrance,42,1","environment,3,6,8,4,9,4,12,3,13,3,16,1,19,1,23,1,29,1,33,1,42,4,45,1,46,2","environmental,1,2,3,3,6,4,7,4,8,23,9,23,12,8,13,8,16,21,19,1,21,2,26,11,29,16,33,1,37,8,38,1,39,1,40,3,42,5,45,1,46,1","environmentally,16,3,29,3,38,1,39,1","environments,3,1,33,2","environs,37,1","envy,29,1","epa,42,2,46,1","epibenthic,10,1,11,1","equilibrium,42,1,45,1","equipment,10,1,11,1","equitable,25,1","equity,26,1","erected,1,1","erode,3,1","erodes,3,1","escapes,16,2","escorts,14,2,15,2","eslake,42,2,46,1","especially,19,1,33,1","esplanade,42,1","essential,30,1,33,1,42,2","establish,8,2,9,2,12,2,13,2,16,1,19,2,23,1,29,1","established,14,2,15,2,16,3,29,2,33,1,42,2","establishing,6,1,7,1,10,1,11,1","establishment,12,1,13,1,16,2,25,1","estate,6,1,7,1","estimated,37,1","estimating,8,1,9,1","ethics,8,2,9,2,16,1","european,17,1","evaluation,6,3,7,3,16,1,18,1,23,1,28,1,30,1,42,1","even,3,1","evening,33,1","event,1,2,4,2,6,1,7,1,12,1,13,1,14,1,15,1,18,6,23,1,28,3,30,2,42,3","events,3,1,6,2,7,2,14,3,15,3,28,2,42,2,45,1","everyone,37,1","everywhere,42,1","evidence,42,1","evolving,19,1,33,1","exact,34,1","examines,23,1","example,1,1,3,1,23,1,37,1","exceeds,28,1","excellen,30,1","excellence,6,1,7,1,37,2","excellent,3,1,23,1,28,1,30,1,42,1","exciting,42,1","execution,6,1,7,1","executive,12,2,13,2,29,2,40,2,42,10,43,3,45,2,46,1","exhibition,12,1,13,1","existing,16,2,23,3,29,2","expansion,42,1,45,1","expectations,8,1,9,1,16,2,28,1,29,2","expected,29,1,42,1","expenditure,28,1,42,1,46,1","expensive,28,1","experience,1,2,3,4,8,4,9,4,16,1,19,2,23,1,27,1,33,1,31,1,40,2,41,1,42,2","experienced,23,1","experiences,3,1,19,1,23,1,29,1,30,1,37,1,42,1,45,1","experiencing,3,1,16,1","experiments,10,1,11,1","expert,12,1,13,1,16,2,37,2,42,1","expertise,1,4,10,1,11,1,16,2,21,1,23,2,26,1","experts,16,1","explore,33,1,42,3,45,1","expo,41,1","export,42,1","exported,16,2","expos,6,1,7,1","expose,37,1","extensions,42,1","extensive,4,1,23,1,26,1,27,1","extensively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lanning,1,4,6,6,7,6,8,1,9,1,10,2,11,2,12,21,13,21,16,7,19,2,21,1,23,2,29,17,31,2,37,3,38,1,39,1,40,4,42,4,43,1,46,2","plans,8,1,9,1,14,1,15,1,16,1,19,2,26,1,29,7","plant,10,3,11,3,33,1","planting,10,1,11,1","plants,33,2","platform,23,1","platypus,33,1","play,19,1,29,1,42,1","played,16,1,29,1","plays,19,1","plenary,42,2","pm,33,2","po,5,1,14,1,15,1","policies,4,1,8,2,9,2,16,1,29,2","policy,1,1,3,1,6,2,7,2,8,5,9,5,10,1,11,1,12,4,13,4,16,2,19,2,21,1,25,2,26,1,29,13,33,1,30,1,31,2,37,1,38,1,39,1,40,1,43,1","pools,37,1","poolside,42,1","population,19,2","port,38,1,39,1","portal,16,1,42,2","portfolio,23,2","posed,19,3,42,1","position,6,1,7,1,23,1,30,1,40,2,42,3","positioning,17,1","positions,6,2,7,2,12,2,13,2,16,1","positive,30,1","possibility,37,1","possible,16,2,28,2,29,2,37,1","post,14,1,15,1,16,1,17,1","postal,5,1","poster,6,3,7,3","posters,6,1,7,1","postgraduate,8,1,9,1","potential,6,1,7,1,16,4,23,2,29,3,42,1,43,1","practical,30,1,38,1,39,1","practice,3,1,4,1,6,3,7,3,12,3,13,3,16,4,17,1,18,1,21,2,23,2,25,1,29,2,30,1,37,2,38,4,39,4","practiced,38,1,39,1","practices,6,1,7,1,10,1,11,1,16,3,19,1,23,1,37,1,38,1,39,1,42,1","prasser,12,1,13,1,30,1,38,1,39,1","pre,3,5,14,2,15,2,23,1,42,3","preconferences,30,4","predicted,3,2","predictions,42,1,45,1","predominantly,3,1","preference,16,1,29,1","premier,1,1,42,2","preparation,6,1,7,1,8,1,9,1,10,3,11,3,16,1,23,1,29,1","prepare,10,1,11,1,12,1,13,1,16,1,28,1,29,1,42,1","prepared,3,7,16,8,19,1,29,8","prepares,14,2,15,2","preparing,14,1,15,1,23,1","preprojects,31,4","present,42,2,46,1","presentation,3,1,6,8,7,8,16,1,25,1,28,3,29,1,38,2,39,2,41,1,42,1,45,2,46,3","presentations,3,3,4,1,6,2,7,2,28,1,42,1,43,2,44,2,45,2,46,2","presented,4,1,10,1,11,1,16,4,27,1,29,5","presenter,10,2,11,2","presenters,4,1,42,1","presents,16,3,19,1,23,1,29,3,31,1,38,3,39,3","president,12,1,13,1","press,12,1,13,1,14,2,15,2,38,1,39,1,41,1","pressures,3,1","previous,6,1,7,1,12,1,13,1,16,1,18,1,19,1,25,1,27,1,29,1,33,1,30,3,31,3,37,1,38,1,39,1,42,1","price,3,1","pricing,26,1","primary,8,1,9,1,10,1,11,1,42,2","principal,1,1,5,1,12,1,13,1,40,1,42,1,45,1","principles,6,1,7,1,16,1,25,1,37,1","print,10,1,11,1,14,1,15,1,28,1","printing,10,2,11,2","prior,17,2","priorities,23,1","priority,3,1","pristine,3,5","private,1,3,3,1,4,1,6,3,7,3,10,2,11,2,12,4,13,4,14,1,15,1,16,1,21,2,23,2,27,2,30,6,31,1,38,6,39,6,40,2,42,3","prize,12,1,13,1","pro,10,1,11,1","proactive,16,1,29,1,43,2","proactively,19,1","proceedings,3,1,28,1","proceeds,28,1","process,10,1,11,1,16,1,19,2,23,1,29,1,33,1,37,1,42,1","processes,8,1,9,1,16,1,26,1,29,1,37,1","produce,10,1,11,1","produced,4,1,16,1,25,2,29,1,37,1","producing,42,1","product,3,7,6,2,7,2,12,1,13,1,14,3,15,3,16,3,23,2,29,2,38,1,39,1,42,1","production,3,2,6,2,7,2,10,3,11,3,12,2,13,2,27,1,28,1,38,2,39,2","products,14,2,15,2,16,7,23,1,29,5,33,2,42,2","prof,42,12,45,2,46,2","professional,1,1,10,1,11,1,16,1,18,2,28,2,30,1,42,1","professionalism,16,1","professor,45,1","profile,3,1,10,2,11,2,16,5,28,1,29,5","profiles,10,1,11,1,41,1","profit,4,1,8,1,9,1,16,2,21,1","profitability,6,1,7,1","profitable,42,1","profits,42,2,44,1,46,1","profound,3,1","program,3,1,4,1,6,2,7,2,8,1,9,1,10,5,11,5,12,7,13,7,14,2,15,2,16,15,18,1,23,1,25,3,28,6,29,5,30,3,33,14,37,5,42,10,43,4,45,2,46,1","programme,16,3","programming,18,1","programs,4,1,6,1,7,1,8,1,9,1,10,3,11,3,12,4,13,4,16,2,18,1,26,1,30,2,37,2","progressive,16,1,29,1","project,5,1,6,6,7,6,8,6,9,6,10,3,11,3,12,2,13,2,16,4,23,3,25,2,28,1,29,4,32,1,37,6,41,1,42,1,45,1","projected,42,1","projects,1,1,6,1,7,1,8,4,9,4,10,1,11,1,12,1,13,1,14,1,15,1,16,7,17,2,19,1,23,9,25,4,26,1,27,3,29,2,31,5,32,10,33,6,37,1,40,2,42,1,45,1","promises,42,1","promote,16,1,19,1,30,1","promoting,16,2,23,1,29,1,43,2","promotion,6,1,7,1,28,1,41,1","promotional,6,1,7,1,14,1,15,1","prompted,3,1","pronounced,3,1","propagate,10,1,11,1","propagation,10,2,11,2","properties,23,2","property,6,1,7,1,37,2","proposal,23,3,32,1","proposals,23,1","propose,30,1","proposed,3,1,8,1,9,1,23,1","proprieties,23,1","prospective,6,1,7,1","prospects,3,1","prosperity,42,1","protect,33,2,42,1","protected,1,1,6,8,7,8,8,3,9,3,12,4,13,4,16,5,17,1,19,4,21,1,23,1,25,4,29,4,30,5,31,1,37,1,38,3,39,3,40,4,42,2,46,1","protecting,6,1,7,1,19,1","protection,8,2,9,2,12,1,13,1,16,2,19,2,26,1,29,1,33,1,42,2,46,1","protocol,10,1,11,1","protocols,12,1,13,1","proud,42,3","proudly,42,1","proven,28,1","provide,1,2,3,1,4,2,6,1,7,1,8,2,9,2,10,1,11,1,12,1,13,1,16,3,19,3,21,1,23,2,28,3,29,2,31,1,32,1,33,4,37,1","provided,10,4,11,4,16,2,29,1","provides,1,1,4,2,16,7,19,1,25,1,28,1,29,7,30,3,37,1,38,1,39,1,42,1,45,1","providing,14,2,15,2,19,1,21,1,23,1,27,1","provision,6,1,7,1","pty,42,1,43,1","public,1,5,3,1,6,2,7,2,12,4,13,4,16,2,21,2,23,1,26,1,28,1,30,3,31,1,33,2,38,3,39,3,40,4,41,1,42,2","publication,14,1,15,1,16,8,29,10","publications,6,1,7,1,12,1,13,1,14,1,15,1,16,6,27,1,29,6,37,1","publicise,14,1,15,1","publicity,14,6,15,6","published,10,2,11,2,27,1,38,1,39,1,41,1","purchase,16,2,29,2","purchased,3,1","purpose,3,1","pursuit,6,1,7,1","pushed,31,1,40,1","putting,3,1","pythons,33,1","qantas,42,2","qld,1,1,6,1,7,1,10,1,11,1,14,1,15,1,33,2,42,2,46,1","qsa,10,1,11,1","qualifications,27,1,29,1","qualified,1,1,21,1","qualities,19,1","quality,3,1,8,1,9,1,16,1,27,1,28,1,30,1,33,2,42,5,45,1,46,1","quantity,23,1","quarantine,10,1,11,1","quarterly,14,1,15,1,19,1,29,1,41,1","quebec,16,1,25,1","queensland,1,5,3,2,5,2,6,14,7,14,8,3,9,3,10,13,11,13,12,15,13,15,14,6,15,6,16,53,17,7,19,2,21,1,25,7,29,75,30,2,33,5,37,2,38,7,39,7,40,2,41,5,42,40,43,5,45,11,46,13","queenslanders,42,1","question,3,1","questionnaire,8,2,9,2","questions,16,2,29,2,42,20","racq,42,2","radio,14,1,15,1","rainforest,10,1,11,1,23,2,33,1,37,1","rainforests,33,1","raise,42,1","raised,3,4,4,1","raising,10,2,11,2","ram,33,1","ramona,43,1","ramy,42,1,45,1","ran,27,1","range,3,1,4,1,6,1,7,1,16,2,19,5,28,1,29,4,31,1,32,1,33,7,37,6,38,2,39,2,42,2","ranger,12,1,13,1,37,3","rangers,37,2","rapid,16,7,29,3","rapidly,3,1","rated,3,1","rates,42,1,43,1","rather,3,1,28,1","rdquo,43,15,45,24,46,26","really,6,1,7,1","reasonable,19,1","reasons,42,1,45,1","reasserted,30,1","rebgetz,42,1,46,1","receive,4,2","received,3,1,16,1","recent,16,2,23,1,29,2,30,1","recently,42,1","recognised,16,1,23,1,29,1","recognising,19,1,29,1","recognition,30,1","recommend,8,1,9,1","recommendations,19,1,23,2","recommended,42,2","record,3,1,28,1","recorded,3,4","recording,10,1,11,1","recreation,1,2,6,9,7,9,12,11,13,11,16,2,17,2,30,1,31,2,33,19,37,2,38,1,39,1,40,4","recreational,33,1","reduce,19,2","reef,3,1,6,1,7,1,10,1,11,1,12,1,13,1,17,1,19,8,33,1,41,1,42,2,46,1","reek,19,1","reference,6,1,7,1,10,1,11,1","references,14,1,15,1","reflect,3,1","reflecting,3,1","reflects,16,1","reforms,8,1,9,1","regarded,16,1","regarding,23,1","regeneration,33,1","region,10,1,11,1,16,3,17,1,19,1,23,1,25,1,29,3,30,1","regional,1,1,3,4,6,3,7,3,8,2,9,2,12,5,13,5,14,3,15,3,16,1,17,1,23,1,29,3,30,5,37,1,42,6,43,5,46,3","regions,3,1,14,2,15,2,16,1,29,1,30,1","registration,28,2,42,5","regular,6,2,7,2,14,1,15,1","regularly,28,1","regulation,8,2,9,2","reilly,42,1,45,1","reinforce,23,1","rejoined,40,1","relations,1,1,6,1,7,1,12,1,13,1,42,2,46,2","relationship,6,1,7,1,14,3,15,3","relationships,23,1","relatives,3,1","release,37,1","released,16,9,29,9","releases,12,1,13,1,14,2,15,2","relevant,3,1,6,3,7,3,8,1,9,1,16,1,26,1,29,1,30,1","reliant,3,1","reluctant,42,1,45,1","remaining,3,1","remarkable,42,1","remnant,6,1,7,1,10,1,11,1","remote,10,1,11,1","renewable,3,1","renewal,42,1,45,1","renewed,42,1","renowned,28,1,33,1,37,1","report,8,2,9,2,10,3,11,3,16,8,23,3,29,8,30,1,42,2","reporting,6,2,7,2,8,3,9,3,10,2,11,2,28,1","reports,8,1,9,1,10,1,11,1","repositioning,6,1,7,1","represent,8,2,9,2,31,1,33,1","representative,23,1","representatives,3,1,23,1,42,1,46,1","representing,19,1,33,1,42,1,46,1","represents,19,2","reputation,28,2,42,1,46,1","require,23,1","required,29,1,33,1","requirements,6,1,7,1,23,1","research,1,1,3,7,6,9,7,9,8,8,9,8,10,9,11,9,12,12,13,12,16,6,19,3,23,3,26,1,27,1,29,10,38,1,39,1,42,9,43,3,45,4,46,5","researched,10,1,11,1","researchers,3,1,10,1,11,1,30,1","researches,16,1","researching,10,1,11,1","reserves,30,1,33,1,38,1,39,1","residential,37,1","residents,16,1,29,1,42,1","resilience,30,1","resilient,3,1,42,1","resolution,8,2,9,2","resort,6,5,7,5,12,2,13,2,14,1,15,1,17,4,21,1,23,6,32,1,33,4,37,14,40,1,42,1,43,1,44,1,45,1,46,1","resorts,14,1,15,1,23,2","resource,1,2,3,1,6,1,7,1,8,3,9,3,12,1,13,1,27,1,30,2,33,5,38,1,39,1,40,1","resources,6,1,7,1,8,2,9,2,16,2,17,1,23,2,29,1,33,2,37,1,42,2,43,1,45,1","respect,16,1,33,2","respected,16,1,42,1","respond,42,2,46,1","response,16,1,19,1,29,1","responses,3,3,23,1","responsibilities,3,1","responsibility,30,1","responsible,6,1,7,1,16,3,17,1,19,2,23,1,29,2,33,2,37,1","rest,16,1","restaurants,37,2","result,33,1","results,3,1,8,3,9,3,16,1,23,1,29,1,31,1,40,1","resume,14,1,15,4","resume­tonywalsh,15,1","retained,16,1","retains,25,1","retention,42,1","retirement,3,1","return,42,1","revenue,28,1","review,8,1,9,1,10,1,11,1,16,1,28,1,29,1,42,1,45,1","revolving,26,1","rewarding,42,1","reynolds,42,2","rica,42,1,46,1","rich,17,1,37,1","right,18,1,42,2,46,2","ringrose,42,2,46,1","riparian,10,1,11,1","rising,3,1","risk,3,1,19,5,28,1","river,10,1,11,1","riverend,42,1","rivers,10,2,11,2","road,37,2","roads,42,5,43,1,45,5","rob,42,2","robins,43,1","robust,42,1","rochcouste,42,2,46,1","rock,23,1","rod,42,1,46,1","rogue,42,1","role,3,1,6,1,7,1,12,1,13,1,16,4,17,1,19,2,25,3,28,1,29,3,30,2,33,1,38,4,39,4,42,1,43,2,45,1","roles,28,1","rolf,43,1","ron,43,1","ronda,42,1,46,1","room,37,2,42,15","rooms,37,1,42,4","ros,6,2,7,2,42,2,46,1","roundtable,38,1,39,1","rowan,42,1,46,1","roy,3,3,42,2,46,1","royal,42,1","rsquo,43,1,45,1,46,4","rtam,29,3","rto,3,1","rtos,14,1,15,1","rubbish,43,1","rules,42,1,45,1","run,33,2","running,10,1,11,1,33,1","rupert,42,3","safari,10,1,11,1,27,1","safaris,23,1","safe,3,1","safety,19,1,42,1,46,1","sailing,37,1","sales,42,2","salt,42,2,45,1","same,3,1,38,1,39,1","samford,10,1,11,1","sample,3,1",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arrFiles=new Array();arrFiles[0]=new Array(1,"about.html","2005-08-23","Tony Charters&Associates","","","ABOUT US • Our Expertise • The Team • The Mansions • Contact Us About Tony Charters and Associates Tony Charters and Associates specialises in tourism development, ecotourism and sustainable tourism, tourism research and planning, regional development and advocacy. Tony Charters has many years experience in natural resource and tourism planning and management in both the public and private sectors. In particular, he has a background in nature-based recreation and ecotourism developments. Our Expertise Our expertise includes: - Recreation management - Tourism in World Heritage Areas - Protected areas management - Ecotourism - Sustainable tourism development - Tourism and conservation - Public and private sector partnerships - Tourism , policy, planning and development - Event management - Advocacy Tony Charters and Associates brings together specialised teams to provide a fully integrated service to clients across all disciplines. Back to the top Tony Charters and Associates Team Tony Charters and Associates brings together specialised teams to provide a fully integrated service to clients across all disciplines. We have qualified environmental scientists, biologists, tourism analysts, planners with specific skills in environmental and tourism management. The team provides a considerable depth of experience in ecotourism, natural resource management and tourism planning projects across both the public and private sectors. Other areas of expertise include media, public relations, corporate communications and conference and event management. Tony Charters Principal Dr. Elizabeth Saxon Senior Tourism Analyst Margie Brown Tourism Analyst Emma Knezevic Senior Tourism Analyst Tony Walsh Journalist Back to the top The Mansions Tony Charters & Associates’ offices are situated in a beautiful heritage listed building: The Mansions. It was erected in the early 1890’s during the late Victorian era period. This period is called the Victorian boom era and is marked with extravagant and big houses. The Mansions building is a superb example of free Classical terrace and deep arcaded verandas giving it an outstanding appearance. It originally consisted of six three-storied brick terrace houses to a design by architect G.H.M. Addison.It was intended as housing for the Queensland Premier and senior ministers. The first woman doctor in Queensland, Dr Lillian V. Cooper, lived here in 1892. Later it was converted to a school and boarding house. In 1954 it was acquired by the Queensland Government for public service use. This building now contains, a number of offices including the Board of Architects of Queensland, Board of Professional Engineers of Queensland, Energex Brisbane Festival and Management Solutions(Qld). Back to the top @ Tony Charters and Associates Site designed by Shout Communications",25);arrFiles[1]=new Array(2,"Brisbane-Forest-Park.jpg","2005-08-23","Brisbane-Forest-Park.jpg","","","",8);arrFiles[2]=new Array(3,"conference communique.pdf","2005-11-14","The","","","The 4th National Conference on Tourism Futures 2005  Conference Communiqué  Prepared by Tony Charters and Associates  October 2005    1.  Introduction  The Fourth National Conference on Tourism Futures, held between 2-5 October 2005 on the Gold Coast, had a record attendance of over 375 delegates. This comprised CEO \'s, tourism operators, industry representatives, policy makers, academics and researchers from throughout Australia who identified a range of key issues, trends and challenges facing the Australian tourism industry. The purpose of this communiqué is to provide a summary of the outcomes of the conference and key issues raised by industry. The communiqué is forwarded to the following stakeholders: · · · · · · Key departments and agencies of the Commonwealth, State and Territory governments that are either directly or indirectly involved in the Australian tourism industry; Peak tourism industry organisations and associations Elected members of Commonwealth, State, Territory and local governments Academic and research institutions involved in tourism research and development Operators and individuals who champion the interests of the tourism industry All Tourism Futures delegates 2005  The conference communiqué can be accessed on Tourism Queensland website www.tq.com.au/tfconf or the conference convenor \'s website www.tonycharters.com.  2.  Conference Themes  The National Tourism Futures Conference 2005 was themed  Investing for Growth . The program was supported by an outstanding field of high-profile keynote and concurrent speakers covering issues that reflect the diversity and depth of Australia \'s tourism industry. The conference consisted of specialised pre-conference forums on day one and the core Tourism Futures Conference on days two and three. The pre conference themes were: Day 1: 1. 2. 3. 4. Tourism Technology Futures Local Government Driving Regional Tourism Aviation ­ Destination Growth Under New Paradigms Growing Tourism ­ Key Drivers and Investors  Prepared by Tony Charters and Associates  October 2005    The Tourism Futures Conference sub-themes were: Days 2 and 3: 1. Sustainable Development 2. Competitive Advantage 3. Strategic Partnerships and Alliances 4. Marketing In total 24 keynote speakers, 50 concurrent speakers and 50 pre-conference forum speakers addressed the delegates. Speakers and presentation titles may be viewed on the Tourism Queensland website. www.tq.com.au/tfconf A CD of the conference proceedings margie@tonycharters.com for further details. can be purchased by emailing  Tourism Futures delegates will be able to access those speaker presentations made available for distribution at www.tonycharters.com with password access for delegates only.  3.  Roy Morgan Research ­ Pre-Conference Survey  The Tourism Futures delegate survey was completed by over 200 people, as a combination of surveys received both pre and during the conference. The composition of the sample in terms of organisation type were: 32 per cent operators, 14 per cent consultants, 13 per cent Local government, 9 per cent for universities/TAFE/other academic, 9 per cent for State government departments, 7 per cent for State Tourism offices, and the remaining 19 per cent from industry associations, RTO \'s, Federal government and other organisations. Top Six Key Issues and Challenges Three issues were recorded as being the top challenges facing the Australian tourism industry both in the short term (next year) and in the next 10 years. These were: 1. the effect of world instability on Australia 2. increasing fuel/oil costs 3. the need for product development and infrastructure in regional areas Other short term issues included the cost of public liability insurance, the training and skills shortage and the delivery of quality product and services. Other long term issues included the sustainability of tourism (triple bottom line), global warming and the world economy. Twenty seven per cent of prompted  Prepared by Tony Charters and Associates October 2005    responses highlighted global warming as a long term issue facing Australia and seven per cent of unprompted responses. This was the seventh most important issue highlighted in unprompted responses and importantly the first year it has been recorded as one of the main issues being faced by the Australian tourism industry. Top Six Competitive Advantages Four issues were recorded as being the top competitive advantages for the Australian tourism industry both in the short term (next year) and in the next 10 years. These were: 1. 2. 3. 4. Pristine beauty of Australia Stable and safe country Unique experience offered in Australia Australia \'s culture and friendly people  Other short-term issues included Australia \'s status as a highly desirable destination and the diversity of product and experience. Other long-term issues included the vastness of Australia/uncrowded and the diversity of product and experience. Top Six Opportunities for Growth Four issues were recorded as being the top growth markets for the Australian tourism industry both in the short term (next year) and in the next 10 years. These were: 1. 2. 3. 4. Ecotourism Grey nomads Domestic tourism Food and wine tourism  Other short-term issues included backpackers and the drive market. Other long-term issues included Indigenous tourism and adventure tourism.  4.  Findings from Keynote and Concurrent Presentations  In addition to the Roy Morgan Research survey results, notes were compiled across all keynote and concurrent sessions, covering the same three areas of: main issues and challenges facing the Australian tourism industry, Australia \'s competitive advantages and the main areas for growth in the Australian tourism industry.  Prepared by Tony Charters and Associates  October 2005    Top Six Key Issues and Challenges (in no order of priority) 1. 2. 3. 4. 5. 6. Partnerships between government, industry and private sector Sustainability of tourism (social, environmental and economical) Marketing Australia domestically Timely, accurate and relevant research Marketing Australia internationally Level of support from government  Along with these issues the following trends were also raised as important for the Australian tourism industry: 1. Flat/or decreasing growth in domestic tourism due to factors such as: the share of the Australian wallet for domestic tourism declining: higher levels of personal debt, a shift to electronic consumer goods, a stockpile of annual leave and a drop in affordability of the Australian holiday; Outbound travel is increasing due to factors such as: consumers becoming more resilient to the shocks of terrorism, young Australians having a global perspective, the strength of the Australian dollar and world events being factored into an overall risk assessment.  2.  Top Six Competitive Advantages 1. 2. 3. 4. 5. 6. Clean/green environment/natural/pristine beauty of Australia Diversity of product Australia \'s culture and friendly people Unique experience offered in Australia Indigenous culture and heritage Australia \'s status as a highly desirable destination  Top Six Growth Markets 1. 2. 3. 4. 5. 6. Domestic tourism Ecotourism tourism Long-haul inbound (in particular China and India as emerging markets) Short-haul inbound (New Zealand) Food and wine tourism Indigenous tourism  5.  Analysis  Across both the Roy Morgan Survey and the notes compiled from keynote and concurrent speaker presentations the issue of a sustainable tourism industry was raised whereby the combined factors of social, environmental and economical  Prepared by Tony Charters and Associates October 2005    outcomes were of most importance. Similarly under competitive advantage of most importance in both survey areas was our clean, green and pristine natural environment, diversity of product, Australia \'s culture and friendly people and Australia \'s status as a highly desirable destination. For growth markets, domestic tourism/grey nomads, ecotourism, food and wine tourism and indigenous rated. There is an excellent alignment here between our perceived competitive advantages and certain growth markets, for example our clean, green, pristine environment and diversity of product and the growth markets stated for ecotourism and the domestic market including grey nomads. Despite the weak growth in the domestic market the fundamentals for tourism investment are improving, in part reflecting the low levels of investment in past years. The Australian dollar is also predicted to drop over the next 18 months, as fundamental support erodes, making outbound travel less attractive. Along with these two factors, domestic tourism is predicted to pick up as the baby boomers move into retirement. Australia is now experiencing the most profound changes in regional tourism than has been found in the last 15 years. The challenges for regional tourism include the impact of increasing fuel costs, the increase in outbound travel and the impact of low cost airline carriers. Differing trends are being seen where travellers are either making use of low-cost carriers to visit friends and relatives and/or travelling to new destinations where low-cost carriers operate. Research is now looking into add-on benefits for these regions such as increases in accommodation and car hire bookings where tourists are travelling to the destination based on price over VFR travel. A shift is happening in the way we engage with our communities, people want to find `meaning in place \' and tourism has an important role and opportunity in community capacity building. Communities that have become successful in tourism have engaged with the people and the business community; have support from all levels of government and industry; and have a leader to inspire and drive the change. Internationally, the growing economies of China and India are seen as Australia \'s two main emerging tourism prospects. One of the major issues listed for tourism in Australia was sustainability and one of the top competitive advantages for tourism in Australia is our clean, green, pristine environment and our natural beauty. The question was raised  could the number of tourists generated by China crowd out Australian tourism  and therefore erode one of our main competitive advantages. Issues such as the environment need to be considered and the call for high value, high yield tourists were proposed, rather than going for high volume. Other long-term considerations for international markets nominated were the effect of global warming and land-use pressures on our natural environments putting some of the unique natural treasures of Australia under threat. The Great Barrier Reef is believed to be already affected by climate change and environmental and social responsibilities for tourism operators are even more important, alongside best practice standards in delivering tourism experiences.  Prepared by Tony Charters and Associates  October 2005    Both the domestic and international markets will continue to be affected by the rising cost of oil and fuel. Globally, production levels of crude oil are believed to in decline. It is believed the world has passed its `Peak Oil \' production, i.e. where the deposits of fossil fuels are now less than half the original volume and the cost of extraction will increase with this ever declining and non-renewable resource. The impact of increased oil costs is more pronounced in transport reliant industries such as tourism. The challenge for domestic and international tourism is defining what consumers want, through continuous research. This is seen as the key to success for marketing in the rapidly changing tourism environment. Other important factors include, consistency in marketing of a brand through predominantly one form of media for the greatest impact and the importance and value of gaining editorial content over the investment put into advertising.  ----------------------------------------------------------------------------------------------------------------  Prepared by Tony Charters and Associates  October 2005    ",65);arrFiles[3]=new Array(4,"conferences.html","2005-08-23","Tony Charters & Associates","","","EVENT MANAGEMENT Conferences • Tourism Futures Conference Conferences Tony’s understanding and thorough knowledge of government, private sector, not for profit sector and inter-governmental organisations provides him with unique skills in developing conference programs. With an extensive network of contacts at the most senior levels of government and industry, both within Australia and internationally, Tony Charters can provide linkages for clients across many dimensions. Tourism Futures Conference Tourism Futures is an annual conference which provides a unique opportunity for business, government and community to discuss, debate and share their knowledge about industry performance, policies and trends. Tony Charters has convened all the Tourism Future Conferences since the Inaugural Conference in 2002. In 2005 the conference “Investing for growth” will emphasis topics including sustainable development, competitive advantage, strategic partnerships and alliances and marketing. A diverse range of keynote presentations provide a foundation for conference debate and discussion consolidated by confirmed concurrent presenters and workshop facilitators. At Tourism Futures, delegates receive the latest information on industry performance, trends and forecasts; obtain a global perspective on future directions; contribute to the development of an integrated perspective on the needs of the industry; and receive updates on best practice and trends. A Tourism Future Communiqué is produced with issues presented and raised throughout the conference, for distribution to government and industry nation wide. For the most current program, visit www.tq.com.au/tfconf To know more how do we manage an event see our methodology for the success Back to the top @ Tony Charters and Associates Site designed by Shout Communications",18);arrFiles[4]=new Array(5,"contact.html","2005-08-24","Tony Charters & Associates","","","Contact Us TONY CHARTERS AND ASSOCIATES Street Adress Level 1, The Mansions 40 George St. Brisbane, Queensland 4000 Postal Adress PO Box 4117 St Lucia South 4067 Queensland, Australia Ph: +61 7 3012 9575 Fax: +61 7 3012 9576 Mob: 0418 122 025 Web: www.tonycharters.com Tony Charters Principal – Project Director info@tonycharters.com Dr. Elizabeth Saxon Senior Tourism Analyst info@tonycharters.com Margie Brown Tourism Analyst info@tonycharters.com Emma Knezevic Senior Tourism Analyst info@tonycharters.com Tony Walsh Journaliste info@tonycharters.com Back to the top @ Tony Charters and Associates Site designed by Shout Communications",15);arrFiles[5]=new Array(6,"Curriculum Vitae Emma.doc","2005-08-23","Curriculum Vitae Emma","","","  Curriculum Vitae - Emma Knezevic  Education  Bachelor of Applied Science (Ecotourism)(Hons)  School of Environmental and Information Sciences  Charles Sturt University  Major subject areas: protected area planning and management, tourism,  ecotourism, heritage and recreation  Honours Thesis topic: An evaluation of Australian attempts to apply the  Recreation Opportunity Spectrum.  Graduate Certificate Regional Development  University of Queensland  Major subject areas: regional economic development, social and  environmental impact assessment  Thesis topic: Planning for people and nature in protected areas.  Awards  Charles Sturt University Faculty of Science and Agriculture  Dean \'s Award for Academic Excellence  Charles Sturt University Faculty of Science and Agriculture  First Class Honours  Career background  Marketing Manager - Falls Creek Resort Management     2003- . Repositioning of Falls Creek Alpine Resort through development of a   sustainable tourism marketing and operations strategy . Development and implementation of strategic and tactical marketing and   promotional activities . Event planning, development and execution in conjunction with the Falls   Creek community and key stakeholders including sponsors . Brand development and implementation . Market research - consumer research and industry benchmarking . Managing Public Relations program for the resort including web based and   media communications . Product development - events calendar, working with local tourism   industry and protected area managers to develop regional product offer . Online marketing, communications and e-business development for   fallscreek.com.au . Collateral design and production (range of brochures, posters, stickers,   calico bags, activity guides, etc) . High level provision of advice and reporting . Stakeholder relationship building and communication . Budget preparation ( 800k p.a.), financial control and reporting . Supervision of marketing personnel . Development of customer service training programs for Falls Creek Resort . Managing high level sponsorship arrangements  Senior Tourism Advisor - Sustainable Tourism      2000-2003  Tourism Queensland . Facilitation of sustainable tourism industry growth and profitability   through increasing understanding and adoption of sustainable tourism   principles and practices. . Strategic Planning - Project officer responsible for coordination and   delivery of development of Queensland Ecotourism Plan 2003 - 2008:   Sustainable Tourism in Queensland \'s natural areas, whole of Government   policy to position Queensland as a world leading ecotourism destination.   . Industry development - Project Officer for industry and government   Working Group on development of a new system for tourism management in   Queensland \'s protected areas, the  Tourism in Protected Areas   Initiative  (TIPA).  Developing options for improving management of   commercial operations within the protected area estate, balancing   requirements of the tourism industry and protected area managers. . Industry events - workshops, seminars, large-scale conferences. . Best practice - Development and production of self-help materials   encouraging adoption of best practice, including Environmental Impact   Monitoring for Tour Operators and Working with Communities - a guide for   tourism operators. . Communication - Regular publications, Queensland Ecotourism Website   design and maintenance.  Regular workshops / information sessions for   nature-based and ecotourism operators, workshop facilitation and   presentations.  Senior Development Officer - Sport and Recreation Queensland    2000 . Provide policy and strategic advice on natural area outdoor recreation   planning and development . Implement the environmental tourism initiatives of the Queensland Tourism   Strategy  Project Officer, Dept Natural Resources Queensland      1999 -  2000 . Developing and coordinating multi-agency outdoor recreation planning and   management tool designed to assist land managers map outdoor recreation   assets . Coordinate participation by state and local government agencies across   South East Queensland, training relevant officers and data collection.  Research Assistant, CRC Sustainable Tourism / Griffith University  1998 - 1999 . Development of a Mountain Tourism research program . Identification of potential research projects and key research themes,   establishing appropriate contacts and communication channels with   relevant state government, local government, industry, university and   community groups  Various positions, Charles Sturt University         1996-  1998 . Research Officer - Interviews with private landholders on incentives  for   conservation of remnant native vegetation on private property. . Research Assistant - Interviews  with  tourists  to  assess  the  social,   cultural  and  economic  benefits  of  the  Paddle Steamer Cumberoona   operating. . Research Assistant - National Ecotourism Project   Development  of  World   Wide Web Ecotourism Material .  Developing a WWW special interest network   for ecotourism in order to  increase  accessibility  of  educational  and   informational material.  Identifying  and  compiling  relevant  reference   material and entering it into a database using Web-based forms. . Assistant University  Advisory  Officer  -  Promotion  of  Charles  Sturt   University to prospective students, through campus tours, attending Expos   and seminars. . Marking undergraduate assignments in tourism and outdoor recreation   subjects.  Ecotourism industry development     . Project Officer for Cairns Charter on Partnerships for     Ecotourism    2002  Board memberships  Board Member positions       Ecotourism Australia          2004-  Previous Board appointments    Board Member, Ecotourism Australia        1999-2000  Conference involvement  International Conferences  Ecotourism Association Australia, Cairns, 2002  . 2002 Presentation: The Queensland Ecotourism Plan 2003-2008: an industry,  the issues, a Plan and its implementation  International Symposium on Society and Resource Management, Brisbane, June,  1999.  . Presentation:  Developing the Iso-ROS: Attention to Detail in South East  Queensland.  Wilderness Science in a Time of Change, Missoula, May, 1999.  . Poster Paper:  The ROS in Australia: Lessons from an Evaluation.  National Conferences  Ecotourism Australia National Conference presentations: 1997 - 2004  . 2004 Presentation: Falls Creek Alpine Resort - A greener shade of white.  . 2003 Presentation: Community Capacity Building for Tourism Development -  do State Tourism Organisations have a role?  . 2003 Workshop: Public / Private Partnerships in Protected Areas - beyond  case studies.  . 2002 Presentation: The Queensland Ecotourism Plan 2003-2008: an industry,  the issues, a Plan and its implementation  . 2001 Presentation: The pursuit of best practice - helping industry to  help itself  . 2000 Presentation:  What do we really know about ecotourism and what does  it mean for operators?  . 1999 Poster Paper:  The SEQ Outdoor Recreation Inventory Project.  . 1998 Poster Paper:  An evaluation of Australian attempts to apply the  Recreation Opportunity Spectrum.  . 1997 Presentation:  Ecotourism - A student \'s perspective.  2003 National Conference on Tourism Futures, Sunshine Coast, QLD  . Workshop: Protecting the Great Barrier Reef \'s Tourism Future  1998 Symposium on Parks History - Celebrating 100 years of National Parks  in Victoria, Mt Buffalo Chalet    1997 Ecological Society of Australia Conference, Albury  ",46);arrFiles[6]=new Array(7,"Curriculum Vitae Emma.pdf","2005-08-23","Curriculum Vitae  Emma Knezevic","","","Curriculum Vitae ­ Emma Knezevic Education  Bachelor of Applied Science (Ecotourism)(Hons) School of Environmental and Information Sciences Charles Sturt University Major subject areas: protected area planning and management, tourism, ecotourism, heritage and recreation Honours Thesis topic: An evaluation of Australian attempts to apply the Recreation Opportunity Spectrum. Graduate Certificate Regional Development University of Queensland Major subject areas: regional economic development, social and environmental impact assessment Thesis topic: Planning for people and nature in protected areas. Awards Charles Sturt University Faculty of Science and Agriculture Dean \'s Award for Academic Excellence Charles Sturt University Faculty of Science and Agriculture First Class Honours  Career background  Marketing Manager ­ Falls Creek Resort Management 2003· Repositioning of Falls Creek Alpine Resort through development of a sustainable tourism marketing and operations strategy · Development and implementation of strategic and tactical marketing and promotional activities · Event planning, development and execution in conjunction with the Falls Creek community and key stakeholders including sponsors · Brand development and implementation · Market research ­ consumer research and industry benchmarking · Managing Public Relations program for the resort including web based and media communications · Product development ­ events calendar, working with local tourism industry and protected area managers to develop regional product offer · Online marketing, communications and e-business development for fallscreek.com.au · Collateral design and production (range of brochures, posters, stickers, calico bags, activity guides, etc) · High level provision of advice and reporting · Stakeholder relationship building and communication · Budget preparation ( 800k p.a.), financial control and reporting · Supervision of marketing personnel · Development of customer service training programs for Falls Creek Resort · Managing high level sponsorship arrangements Senior Tourism Advisor ­ Sustainable Tourism 2000-2003    Tourism Queensland · Facilitation of sustainable tourism industry growth and profitability through increasing understanding and adoption of sustainable tourism principles and practices. · Strategic Planning ­ Project officer responsible for coordination and delivery of development of Queensland Ecotourism Plan 2003 ­ 2008: Sustainable Tourism in Queensland \'s natural areas, whole of Government policy to position Queensland as a world leading ecotourism destination. Industry development ­ Project Officer for industry and government Working Group on development of a new system for tourism management in Queensland \'s protected areas, the  Tourism in Protected Areas Initiative  (TIPA). Developing options for improving management of commercial operations within the protected area estate, balancing requirements of the tourism industry and protected area managers. Industry events ­ workshops, seminars, large-scale conferences. Best practice ­ Development and production of self-help materials encouraging adoption of best practice, including Environmental Impact Monitoring for Tour Operators and Working with Communities ­ a guide for tourism operators. Communication ­ Regular publications, Queensland Ecotourism Website design and maintenance. Regular workshops / information sessions for nature-based and ecotourism operators, workshop facilitation and presentations.  ·  · ·  ·  Senior Development Officer ­ Sport and Recreation Queensland 2000 · Provide policy and strategic advice on natural area outdoor recreation planning and development · Implement the environmental tourism initiatives of the Queensland Tourism Strategy Project Officer, Dept Natural Resources Queensland 1999 - 2000 · Developing and coordinating multi-agency outdoor recreation planning and management tool designed to assist land managers map outdoor recreation assets · Coordinate participation by state and local government agencies across South East Queensland, training relevant officers and data collection. Research Assistant, CRC Sustainable Tourism / Griffith University 1998 - 1999 · Development of a Mountain Tourism research program · Identification of potential research projects and key research themes, establishing appropriate contacts and communication channels with relevant state government, local government, industry, university and community groups Various positions, Charles Sturt University 1996-1998 · Research Officer - Interviews with private landholders on incentives for conservation of remnant native vegetation on private property. · · Research Assistant - Interviews with tourists to assess the social, cultural and economic benefits of the Paddle Steamer Cumberoona operating. Research Assistant - National Ecotourism Project  Development of World Wide Web Ecotourism Material . Developing a WWW special interest network for ecotourism in order to increase accessibility of educational and informational material. Identifying and compiling relevant reference material and entering it into a database using Web-based forms. Assistant University Advisory Officer - Promotion of Charles Sturt University to prospective students, through campus tours, attending Expos and seminars. Marking undergraduate assignments in tourism and outdoor recreation subjects.  · ·  Ecotourism industry development · Project Officer for Cairns Charter on Partnerships for Ecotourism  2002    Board memberships  Board Member positions Ecotourism Australia Previous Board appointments Board Member, Ecotourism Australia 1999-2000 2004-  Conference involvement  International Conferences Ecotourism Association Australia, Cairns, 2002 · 2002 Presentation: The Queensland Ecotourism Plan 2003-2008: an industry, the issues, a Plan and its implementation International Symposium on Society and Resource Management, Brisbane, June, 1999. · Presentation: Developing the Iso-ROS: Attention to Detail in South East Queensland. Wilderness Science in a Time of Change, Missoula, May, 1999. · Poster Paper: The ROS in Australia: Lessons from an Evaluation. National Conferences Ecotourism Australia National Conference presentations: 1997 - 2004 · 2004 Presentation: Falls Creek Alpine Resort ­ A greener shade of white. · 2003 Presentation: Community Capacity Building for Tourism Development ­ do State Tourism Organisations have a role? · 2003 Workshop: Public / Private Partnerships in Protected Areas ­ beyond case studies. · 2002 Presentation: The Queensland Ecotourism Plan 2003-2008: an industry, the issues, a Plan and its implementation · 2001 Presentation: The pursuit of best practice ­ helping industry to help itself · 2000 Presentation: What do we really know about ecotourism and what does it mean for operators? · 1999 Poster Paper: The SEQ Outdoor Recreation Inventory Project. · 1998 Poster Paper: An evaluation of Australian attempts to apply the Recreation Opportunity Spectrum. · 1997 Presentation: Ecotourism - A student \'s perspective. 2003 National Conference on Tourism Futures, Sunshine Coast, QLD · Workshop: Protecting the Great Barrier Reef \'s Tourism Future 1998 Symposium on Parks History - Celebrating 100 years of National Parks in Victoria, Mt Buffalo Chalet 1997 Ecological Society of Australia Conference, Albury    ",50);arrFiles[7]=new Array(8,"Curriculum Vitae Liz.doc","2005-08-23","Curriculum Vitae Liz","","","  Curriculum Vitae - Dr Elizabeth Saxon  Education  2002          School of Australian Environmental Studies  Griffith University  Doctorate of Philosophy: Sustainability Assessment in Tourism  Scholarship: Australian Postgraduate Award with Stipend  Developed a triple bottom line framework for use  by  nature  based  tourism  operators that:   .  integrates  environmental  and  social aspects into business     planning; . enables the development of  context  specific  indicators  to  benchmark,   measure and monitor social and environmental performance; and   . facilitates the development of triple bottom line reporting.  1996              School of Science and  Technology  Griffith University  Bachelor of Science (First Class Honours): Environmental Ethics and  Ecological Economics  Investigated  ways  to  integrate  environmental  and  social  values into  economic models and market frameworks.  1995         Australian School of Environmental Studies  Griffith University  Bachelor of Science (Australian Environmental Studies)  Majors: Environmental Policy and Economics; Society, Culture and the  Environment; Science, Technology and Society  Corporate Experience  2004 - 2005          Sustainable Tourism Department  Tourism Queensland  Senior Tourism Advisor  Provide specialist and operational advice on: community engagement, triple  bottom line reporting, sustainable tourism in protected areas, social  impact assessment, marine tourism, engagement with conservation  stakeholders; sustainability indicators and assessment frameworks; economic  instruments; and marine tourism issues.  Manage the delivery of key projects within the Queensland Ecotourism Plan  2003-08 including: Triple Bottom Line Guidelines for Ecotourism Operators;  Identifying the Social Impact of Nature Based Tourism; Identifying Training  and Skills Needs of Ecotourism Operators; and Estimating Economic Value of  Tourism in Protected Areas.  Establish and maintain business partnerships with conservation  organizations, research bodies and the Environmental Protection Authority.  Represent ecotourism interests in relevant interdepartmental and  interagency forums and committees as well as working on collaborative  tourism in protected area projects.  Write reports, ministerial briefings and provide comments on policies,  plans, strategies and legislation where they impact on sustainable tourism  issues.  Draft agency budget bids and assist regional tourism organizations in the  preparation of funding applications for ecotourism development.  Government Experience  2003 - 2004               Environment  Services  Logan City Council  Senior Project Officer  Establish and maintain community and business partnerships for improved  environmental management   . Review community engagement  strategies and social research methods . Design internal change management and team building strategies . Design and manage projects in key program areas within the Logan   Environmental Management Plan including: Cities for Climate Protection;   Greenhouse and Energy; Air Quality and Sustainable Transport; and   Sustainable Urban Design . Develop Triple Bottom Line policies and performance indicators . Manage project budgets, administration and the development of KPI \'s . Coordinate multidisciplinary project teams . Manage staff . Represent council the on South East Queensland Regional Organization of   Councils Greenhouse and Energy Group  Research Experience  2002 - 2003         Australian School of Environmental  Studies   Griffith University  Senior Research Assistant  Project: Economic assessment of the willingness to pay for various short   course models . Design research methodology within budget and resource constraints . Conduct interviews and manage questionnaire distribution and collection . Analyse and report results . Construct willingness to pay demand schedules and course cost schedules . Recommend best profit alternatives  Project: Social assessment of student expectations from degree programs . Design research methodology within budget and resource constraints . Conduct interviews and manage questionnaire distribution and collection . Analyse and report results . Identify strengths and weaknesses of current degree components  1999 - 2001  CRC Water Catchment Hydrology   Griffith University  Senior Research Assistant  Project: Social Assessment of Community attitudes to proposed  Water  Market   Reforms . Analysis and reporting of primary research results  Academic Experience  1997 - 2003  Griffith University  Lecturer Level A  Design and deliver lectures, tutorials, course materials and assessment  Manage staff and resource budgets  Co-ordinate and manage interdisciplinary teaching teams  Manage student projects and assessment  Manage web based classrooms and course materials  School of Australian Environmental Studies (Masters Level):   Environment & Development - International Perspectives  School of Australian Environmental Studies (Undergraduate Level):     Introduction  to  Environmental  Policy;  Australian  Environmental   Policy Making;    Environmental Policy  and  Regulation;  Environmental  Economics  1;   Environmental    Economics 3; Economics and Natural Resources; Environmental  Dispute   Resolution;    Society, Culture and the  Environment;  Understanding  Environmental   Issues  School of Science and Technology (Undergraduate Level):    Science, Ethics & Values; Science Technology and Society; Science,    Technology and World Development.  Specific Knowledge & Skill Areas  Social Impact Assessment  Community Consultation and Engagement Strategies  Economic Impact Assessment  Environmental Economics (e.g. tradable permit schemes; economic valuation  of natural resources)  Alternative Dispute Resolution Processes  Environmental Policy and Regulation  Sustainability Assessment and developing Triple Bottom Line Performance  Indicators  Ecotourism and Marine tourism  ",38);arrFiles[8]=new Array(9,"Curriculum Vitae Liz.pdf","2005-08-23","Curriculum Vitae Liz.pdf","","","·  Curriculum Vitae - Dr Elizabeth Saxon  Education  2002 School of Australian Environmental Studies Griffith University  Doctorate of Philosophy: Sustainability Assessment in Tourism  Scholarship: Australian Postgraduate Award with Stipend Developed a triple bottom line framework for use by nature based tourism operators that: · · · integrates environmental and social aspects into business planning; enables the development of context specific indicators to benchmark, measure and monitor social and environmental performance; and facilitates the development of triple bottom line reporting. School of Science and Technology Griffith University  1996  Bachelor of Science (First Class Honours): Environmental Ethics and Ecological Economics  Investigated ways to integrate environmental and social values into economic models and market frameworks. 1995 Australian School of Environmental Studies Griffith University  Bachelor of Science (Australian Environmental Studies)  Majors: Environmental Policy and Economics; Society, Culture and the Environment; Science, Technology and Society  Corporate Experience  2004 - 2005 Sustainable Tourism Department Tourism Queensland  Senior Tourism Advisor  Provide specialist and operational advice on: community engagement, triple bottom line reporting, sustainable tourism in protected areas, social impact assessment, marine tourism, engagement with conservation stakeholders; sustainability indicators and assessment frameworks; economic instruments; and marine tourism issues. Manage the delivery of key projects within the Queensland Ecotourism Plan 2003-08 including: Triple Bottom Line Guidelines for Ecotourism Operators; Identifying the Social Impact of Nature Based Tourism; Identifying Training and Skills Needs of Ecotourism Operators; and Estimating Economic Value of Tourism in Protected Areas. Establish and maintain business partnerships with conservation organizations, research bodies and the Environmental Protection Authority. Represent ecotourism interests in relevant interdepartmental and interagency forums and committees as well as working on collaborative tourism in protected area projects. Write reports, ministerial briefings and provide comments on policies, plans, strategies and legislation where they impact on sustainable tourism issues. Draft agency budget bids and assist regional tourism organizations in the preparation of funding applications for ecotourism development.    Government Experience  2003 ­ 2004 Environment Services Logan City Council  Senior Project Officer  Establish and maintain community and business partnerships for improved environmental management · · · · · · · · Review community engagement strategies and social research methods Design internal change management and team building strategies Design and manage projects in key program areas within the Logan Environmental Management Plan including: Cities for Climate Protection; Greenhouse and Energy; Air Quality and Sustainable Transport; and Sustainable Urban Design Develop Triple Bottom Line policies and performance indicators Manage project budgets, administration and the development of KPI \'s Coordinate multidisciplinary project teams Manage staff Represent council the on South East Queensland Regional Organization of Councils Greenhouse and Energy Group  Research Experience  2002 - 2003 Australian School of Environmental Studies Griffith University  Senior Research Assistant  Project: Economic assessment of the willingness to pay for various short course models · · · · · Design research methodology within budget and resource constraints Conduct interviews and manage questionnaire distribution and collection Analyse and report results Construct willingness to pay demand schedules and course cost schedules Recommend best profit alternatives  Project: Social assessment of student expectations from degree programs · · · · Design research methodology within budget and resource constraints Conduct interviews and manage questionnaire distribution and collection Analyse and report results Identify strengths and weaknesses of current degree components CRC Water Catchment Hydrology Griffith University  1999 - 2001  Senior Research Assistant  ·  Project: Social Assessment of Community attitudes to proposed Water Market Reforms Analysis and reporting of primary research results  Academic Experience  1997 ­ 2003 Griffith University    Lecturer Level A  Design and deliver lectures, tutorials, course materials and assessment Manage staff and resource budgets Co-ordinate and manage interdisciplinary teaching teams Manage student projects and assessment Manage web based classrooms and course materials School of Australian Environmental Studies (Masters Level): Environment & Development ­ International Perspectives School of Australian Environmental Studies (Undergraduate Level): Introduction to Environmental Policy; Australian Environmental Policy Making; Environmental Policy and Regulation; Environmental Economics 1; Environmental Economics 3; Economics and Natural Resources; Environmental Dispute Resolution; Society, Culture and the Environment; Understanding Environmental Issues School of Science and Technology (Undergraduate Level): Science, Ethics & Values; Science Technology and Society; Science, Technology and World Development.  Specific Knowledge & Skill Areas  Social Impact Assessment Community Consultation and Engagement Strategies Economic Impact Assessment Environmental Economics (e.g. tradable permit schemes; economic valuation of natural resources) Alternative Dispute Resolution Processes Environmental Policy and Regulation Sustainability Assessment and developing Triple Bottom Line Performance Indicators Ecotourism and Marine tourism    ",48);arrFiles[9]=new Array(10,"Curriculum Vitae Margie.doc","2005-08-23","Curriculum Vitae Margie","","","  Curriculum Vitae - Margie Brown  Education  Bachelor of Science (Marine Biology)  Department of Zoology  University of Queensland  Major subject areas: zoology, ecology, aquatic biology and ecology, coastal  management  Bachelor of Arts (Journalism)  Department of Journalism  University of Queensland  Major subject areas: print production and reporting, multimedia, law and  government  Dip. Of Horticulture: converted to  Cert. III in Horticultural Practices  Nursery and amenity horticulture  Brisbane Institute of TAFE  Major subject areas: botany, plant identification and nomenclature, plant  propagation, soil science  QSA accredited internal auditor  Awards  Brisbane Institute of TAFE  Award for commitment to and performance in Dip.Hort  Career background  Tourism analyst - Tony Charters and Associates        2005- . Tourism research, planning and development support . Ecotourism and sustainable tourism specialists . National conference on Tourism Futures - workshop and speaker research,   coordination and implementation  Partner - FlickChicks               2005- . Establishing FlickChicks (a digital video production business   specialising in corporate training/ wedding videos, and social   documentaries) on the   market place. This involves marketing, filming, interviewing/   researching,   and editing (using Mac \'s Final Cut Pro).  Assessor - Ecotourism Australia           2004 - . Carry out desktop assessments and provide written reports for Ecotourism   Australia \'s EcoCertification Program (a nature-based and ectourism   accreditation program)  Research Officer - Policy, Planning and Development,      2003-  2005  and Destination Management  Divisions- Tourism Queensland . Review and update of national and international eco and nature-based   accreditation programs (Ecotourism Australia and Green Globe 21) . Research and prepare report for the GBRMPA partnership with Ecotourism   Australia to operate a certification scheme for marine tourism operators   in the Great Barrier Reef marine park . Coordinate board report for the division \'s 33 staff . Manage the reporting of Directorate \'s budget . Coordination and production of national conference programs   (advertisements, abstracts, editing, graphic design and printing) . Preparation of consultancy briefs and management of consultants for the   Drive Tourism   Program Stage 2 . Research, write, and produce e-newsletter for the Drive Tourism Program   Stage 2  Research Assistant - Department of Zoology and Entomology,    2002-  2003  University of Queensland . Behavioural studies of the Heliothis sp. caterpillar. . Running pilot studies and writing protocol into the methodology of   staining   silk trails with a fluorescent dye.  Author - Faculty of Biological and Chemical Sciences,     2002-  2003  University of Queensland . Researched, wrote and edited  \'Careers that started in Science \'  book.   Conducted interviews with over 100 people and wrote 52 career profiles.   Management of the graphic design and printing process . Co-author and presenter of,  Raising the profile of careers in science \'   paper - Science works for the Smart State Conference, Brisbane, October,   2002 . Presenter on careers in science project at the Queensland Student   Advisors Conference, University of Queensland, June, 2002 . Facilitated a focus group of high school science teachers for the   Enrichment   Chemistry program  Technical Assistant, CSIRO Tropical Agriculture       1998-  1999 . Samford quarantine glasshouses - propagate, collect, clean, sort and   store   seed for a national seed-bank collection.  Horticulturalist, Carseldine Garden World         1995-  1998 . Provided independent advice on plant selection, growing and maintenance.   Expertise in native rainforest species.  Caterer (law firm and private business)         1989-1995 . Menu selection, ordering, and preparation of boardroom lunches for a law   firm of eight partners and 22 professional staff. . Private catering business, clients included Channel 7 and law firm   partners. . Catering supervisor for a canoe safari operation on the Zambezi River   (Zimbabwe, Africa). Supervision of six staff for a  nature-based  tourism   business, logistics, ordering re-supply of food and equipment in a remote   region. Led tour groups and provided interpretation on birds, mammals and   trees.  Volunteer Projects  Lizard Island Research Station, QLD           2001 . Field assistant for PhD student research: taxonomy on a group of Acropora   corals. Collection of samples using SCUBA and cross-fertilisation   experiments.  Heron Island Research Station, University of Queensland     2000 . Field assistant for researchers and undertook aquaria maintenance,   feeding,   collection  Department of Zoology, University of Queensland       1998-  2001 . Assisted Dr Greg Skilleter \'s group with field and lab work on benthic and   epibenthic marine invertebrates. Worked as part of a team and   independently,   to collect, sort and identify to family level, species of marine worms.  Co-founder - Community Nursery of Pine Rivers Shire       1996-  1997 . Preparation of funding submission and liaison with local council and   steering   committee to implement this project. Coordination of a multi-disciplinary   team   to build the nursery. Project managed the nursery \'s seed collection trips   into   remnant riparian forest of Pine Rivers Shire, propagation and planting   out   programs. Implemented operational systems and provided training to   students   and community volunteers to carry on this work.  Queensland Department of Primary Industries,        1996  Field Station-Brigalow . Conducted a bird survey of the field station and provided a report   listing   species and behavioural information  Queensland Herbarium             1996 . Recording phenological data from herbarium specimens, also catalogue and   reference collection maintenance  Published Work .  Careers that started in Science  - Book, published April 2003   . Co-author on  Raising the profile of careers in science  paper -   presented at the Science works for the Smart State Conference, Brisbane,   October 2002   . Australian Landcare magazine (full-page story + photos)   . The Queensland Times (story + photo)   . The Gatton Starr (story + photo)     . The Queensland Independent  (story + photos) - April, May, June,     July, and   September 2001 editions  ",43);arrFiles[10]=new Array(11,"Curriculum Vitae Margie.pdf","2005-08-23","Curriculum Vitae  Margie Brown","","","Curriculum Vitae ­ Margie Brown Education  Bachelor of Science (Marine Biology)  Department of Zoology University of Queensland  Major subject areas: zoology, ecology, aquatic biology and ecology, coastal management Bachelor of Arts (Journalism)  Department of Journalism University of Queensland  Major subject areas: print production and reporting, multimedia, law and government Dip. Of Horticulture: converted to Cert. III in Horticultural Practices Nursery and amenity horticulture Brisbane Institute of TAFE Major subject areas: botany, plant identification and nomenclature, plant propagation, soil science QSA accredited internal auditor Awards Brisbane Institute of TAFE Award for commitment to and performance in Dip.Hort  Career background  Tourism analyst ­ Tony Charters and Associates 2005· Tourism research, planning and development support · Ecotourism and sustainable tourism specialists · National conference on Tourism Futures ­ workshop and speaker research, coordination and implementation Partner ­ FlickChicks 2005· Establishing FlickChicks (a digital video production business specialising in corporate training/ wedding videos, and social documentaries) on the market place. This involves marketing, filming, interviewing/ researching, and editing (using Mac \'s Final Cut Pro). Assessor ­ Ecotourism Australia · Carry out desktop assessments and provide written reports for Ecotourism Australia \'s EcoCertification Program (a nature-based and ectourism accreditation program) 2004 ­    Research Officer ­ Policy, Planning and Development, 2003-2005 and Destination Management Divisions- Tourism Queensland · Review and update of national and international eco and nature-based accreditation programs (Ecotourism Australia and Green Globe 21) · Research and prepare report for the GBRMPA partnership with Ecotourism Australia to operate a certification scheme for marine tourism operators in the Great Barrier Reef marine park · Coordinate board report for the division \'s 33 staff · Manage the reporting of Directorate \'s budget · Coordination and production of national conference programs (advertisements, abstracts, editing, graphic design and printing) · Preparation of consultancy briefs and management of consultants for the Drive Tourism Program Stage 2 · Research, write, and produce e-newsletter for the Drive Tourism Program Stage 2 Research Assistant ­ Department of Zoology and Entomology, University of Queensland · Behavioural studies of the Heliothis sp. caterpillar. · Running pilot studies and writing protocol into the methodology of staining silk trails with a fluorescent dye. 2002-2003  Author ­ Faculty of Biological and Chemical Sciences, 2002-2003 University of Queensland · Researched, wrote and edited `Careers that started in Science \' book. Conducted interviews with over 100 people and wrote 52 career profiles. Management of the graphic design and printing process · Co-author and presenter of,  Raising the profile of careers in science \' paper - Science works for the Smart State Conference, Brisbane, October, 2002 · Presenter on careers in science project at the Queensland Student Advisors Conference, University of Queensland, June, 2002 · Facilitated a focus group of high school science teachers for the Enrichment Chemistry program  ·  1998-1999 Technical Assistant, CSIRO Tropical Agriculture Samford quarantine glasshouses ­ propagate, collect, clean, sort and store seed for a national seed-bank collection. 1995-1998 Horticulturalist, Carseldine Garden World Provided independent advice on plant selection, growing and maintenance. Expertise in native rainforest species.  ·  1989-1995 Caterer (law firm and private business) Menu selection, ordering, and preparation of boardroom lunches for a law firm of eight partners and 22 professional staff. · Private catering business, clients included Channel 7 and law firm partners. · Catering supervisor for a canoe safari operation on the Zambezi River (Zimbabwe, Africa). Supervision of six staff for a nature-based tourism business, logistics, ordering re-supply of food and equipment in a remote region. Led tour groups and provided interpretation on birds, mammals and trees.  ·    Volunteer Projects  Lizard Island Research Station, QLD 2001 · Field assistant for PhD student research: taxonomy on a group of Acropora corals. Collection of samples using SCUBA and cross-fertilisation experiments.  ·  Heron Island Research Station, University of Queensland 2000 Field assistant for researchers and undertook aquaria maintenance, feeding, collection  Department of Zoology, University of Queensland 1998-2001 · Assisted Dr Greg Skilleter \'s group with field and lab work on benthic and epibenthic marine invertebrates. Worked as part of a team and independently, to collect, sort and identify to family level, species of marine worms. Co-founder - Community Nursery of Pine Rivers Shire 1996-1997 · Preparation of funding submission and liaison with local council and steering committee to implement this project. Coordination of a multi-disciplinary team to build the nursery. Project managed the nursery \'s seed collection trips into remnant riparian forest of Pine Rivers Shire, propagation and planting out programs. Implemented operational systems and provided training to students and community volunteers to carry on this work. Queensland Department of Primary Industries, Field Station-Brigalow · Conducted a bird survey of the field station and provided a report listing species and behavioural information 1996  Queensland Herbarium 1996 · Recording phenological data from herbarium specimens, also catalogue and reference collection maintenance  Published Work  · · · · · ·  Careers that started in Science  ­ Book, published April 2003 Co-author on  Raising the profile of careers in science  paper ­ presented at the Science works for the Smart State Conference, Brisbane, October 2002 Australian Landcare magazine (full-page story + photos) The Queensland Times (story + photo) The Gatton Starr (story + photo) The Queensland Independent (story + photos) - April, May, June, July, and September 2001 editions    ",54);arrFiles[11]=new Array(12,"Curriculum-Vitae-Tony.doc","2005-08-23","Curriculum-Vitae-Tony","","","  Curriculum Vitae - Tony Charters  Education  Bachelor of Science (Environmental Studies)  School of Australian Environmental Studies  Griffith University  Major subject areas: land use planning, economics, government  Master of Urban and Regional Planning  Department of Regional and Town Planning  University of Queensland  Major subject areas: protected area  planning,  landscape  design,  planning  law,  strategic planning and government  Thesis topic: Planning for people and nature in protected areas.  Awards  The University of Queensland  The C V H Harding prize for the best research thesis of the faculty  Career background  Principal - Tony Charters and Associates          2004- . Tourism research, planning and development . Ecotourism and sustainable tourism specialists . Advocacy and facilitation on behalf of tourism corporations . Tourism conference event design and management  Executive Director - Policy, Planning and Development,      1999-  2004  Tourism Queensland . Whole-of-Government Growing Tourism initiative . Development and implementation of the Queensland Ecotourism Plan . Sustainable tourism and development of Tourism in Protected Areas   initiative . Indigenous tourism strategy and implementation . Destination Management Planing and regional tourism development . Tourism training and capacity building . Tourism Policy and Planning . Queensland Commercial and Tourism Aviation Plan . Queensland Cruise Shipping Plan . Drive Tourism - including drive tourism strategy, themed highways,   visitor flow research . Tourism Research - including development and implementation of Regional   Tourism Activity Monitor (R-tam) . Development and staging of Tourism Futures Annual National Conference . Tourism Industry Associations liaison . Manage the functions and budget of the Division (33 staff,  5m budget)  Director - Environmental Tourism Department, Tourism Queensland   1997-  1999 . Implement the Queensland Ecotourism Plan . Ecotourism industry development initiatives . Ecotourism research initiatives . Ecotourism certification development and support . Tourism business facilitation . Provide policy and strategic advice on environmental tourism . Implement the environmental tourism initiatives of the Queensland Tourism   Strategy  Managing Director, Ecotourism Management Australia    1996-1997 . Consultancy to industry and government on ecotourism and   nature-based tourism planning, assessment, operations, marketing   and interpretation . Expert advisor to Kingfisher Bay resort, Fraser Island . Advisor to the Queensland Government on Queensland Ecotourism Plan. . Convenor of Ecotourism Best Practice National Conference 1996 . Advisor to National Ecotourism Accreditation Program (NEAP) development.  Director, Environmental Management, Queensland Tourism    1991-1996  Industries Limited  1. Environmental planning and management of the  100m Kingfisher Bay Resort   & Village project on Fraser Island  2. Nature-based recreation planning and management  3. Conception, development and management of Ranger-guided Tours  4. Establishment of Kingfisher Bay Whale Watch tours  5. Environmental and ecotourism marketing  6. Liaison with research and academic community  7. Media management  8. Tourism Marketing  9. Government liaison and lobbying  10. Business development - new initiatives, developing new product  11. Native title (Mabo) negotiations  12. Community group liaison - conservation movement, Aboriginal community,   recreation user groups, Island neighbours  13. Interpretive planning and management  14. Management of research and monitoring programs  15. Ecotourism consultancies to private and public sector  Manager (Park Management) Dept of Environment and Heritage    1990-  1991 . Manage the following program components: management planning, park   Management, tourism operations, commercial operations, recreation and   visitor research, and communication and public affairs . Ministerial briefings . CEO, Recreation Areas Management Board . CEO, Wet Tropics Management Authority . Chairperson, Wet Tropics Management Co-ordination Committee . Inter-governmental negotiations - Wet Tropics W.H.A. . Liaison with interest groups    Manager (Recreation), Dept of Environment and Heritage    1988-1990     . Establish state-wide park system under the Recreation Areas     Management Act     . Develop commercial activities on parks     . Initiate economic feasibilities for new commercial projects . Manage state-wide management planning, recreation, interpretation and   public affairs programs . Oversee the operations of the Brisbane Forest Park and Fraser Island   Recreation Area as CEO of the Authority  Director, Brisbane Forest Park Administration Authority     1986-  1988 . Manage the Authority \'s programs (resource management, recreation,   tourism, planning and research, communication) . Develop commercial operations . Prepare Treasury submissions and manage and monitor budget ( 6.1m) . Establish policy in consultation with Board and landowner . Brief the Minister and Chairman of the Advisory Planning Board  Senior Project Officer, Brisbane Forest Park Administration Authority  1982-1986 . Develop and manage the Authority \'s planning, communication, recreation,   Tourism and education programs . Development of commercial operations . Liaise with private sector and government agencies  Media Manager, Commonwealth Games Foundation     1982 . Manage a large media office of international and interstate journalists   for the Brisbane Games  Information Officer, Queensland Department of Forestry      1980-  1982 . Media liaison, speech writing and public relations . Production of education materials . Outdoor signage and exhibition displays . Editing of technical, education and recreation publications  Research Officer, John Hodges MP, Federal Member for Petrie   1979-  1980     . Speech writing . Research for standing Committee on Environment and Conservation . Media liaison and production of media releases . Dealing with electorate issues across whole of government  Ecotourism industry development     . Foundation executive member, Ecotourism Australia      1991     . Chair, National Ecotourism Accreditation Program Development   Committee                 1994-96     . National Ecotourism Conference development     1994-96,     1998-2004     . Conception and drafting of Cairns Charter on Partnerships   for Ecotourism              2002     . Development of third generation of National Ecotourism    Accreditation Program (now EcoCertification)  2003     . Development of National Independent Audit Program Panel    for EcoCertification  2003     . Joint development of UNESCO/Ecotourism Australia World Heritage    Tourism Program and Memorandum of Co-operation   2003     . Member National working Group on Tourism Accreditation        2003-2004     . Development of independent audit protocols for EcoCertification           2004  Board memberships  Chair positions       Cairns Charter on Partnerships for Ecotourism,   2002-    International Steering Committee    Eco Certification Program Management National    Committee            2002-  Board Member positions       The International Ecotourism Society  2000-       Ecotourism Australia          2004-    National Tourism Accreditation Working Group    2003-  Previous Board appointments    Tourism Tropical North Queensland, Cairns     2003-2004    Great Barrier Reef Advisory Committee       2001-2004    Wet Tropics Management Authority (Observer)     2003-2004    Brisbane Forest Park Planning Advisory Board    2001-2004    Secretary, Ecotourism Australia         2002-2004    Fraser Island World Heritage Area Mg \'t Committee    2000-2004    Chair, Tourism Industry Liaison Group, Wet Tropics  1997-2003    Wet Tropics Management Authority      1997-2002    Coastal Protection Advisory Council       1997-2002    President, Ecotourism Australia         1994-1997    Treasurer, Ecotourism Australia         1991-1994  International Tourism Awards  Judging panel  World Legacy Awards (Conservation    International and National Geographic)      2003-  Finalists Selection  Panel Tourism for Tomorrow Awards         2004-  Conferences convened  International Conferences  Ecotourism Association of Australia, Cairns  2002    National Conferences  Ecotourism Association of Australia    1995, 1996, 1998-2002  Tourism Futures        2002- 2004  Sustainable Economic Growth for Regional Australia 1997,1998                    1999  Best Practice Ecotourism       1996  Private Sector Involvement in park and Protected Area Management 1994  Books  Chapter contributor   Tourism in Parks , Buckley R, International Centre       2004    for Ecotourism Research, Griffith University  Editor   Ecotourism Best Practice        2000    Charters.A, & Law.K, Tourism Queensland  Editor   National Parks - private sector \'s role       1996    Charters.A, Gabriel.M, Prasser.S, USQ Press  Chapter contributor   Towards Planning for Sustainable Development   1995    Kozlowski.J, & Hill.G, Avebury  Chapter contributor   Sustainable Tourism - an Australian perspective   1995    Harris.R, Butterworth-Heinemann  Editor   Go Bush Manual , Martin.L, McKenzie.A, Charters.A,  1988    Brisbane Forest Park Authority    ",58);arrFiles[12]=new Array(13,"Curriculum-Vitae-Tony.pdf","2005-08-23","Curriculum Vitae  Tony Charters","","","Curriculum Vitae ­ Tony Charters Education  Bachelor of Science (Environmental Studies) School of Australian Environmental Studies Griffith University Major subject areas: land use planning, economics, government Master of Urban and Regional Planning Department of Regional and Town Planning University of Queensland Major subject areas: protected area planning, landscape design, planning law, strategic planning and government Thesis topic: Planning for people and nature in protected areas.  Awards  The University of Queensland The C V H Harding prize for the best research thesis of the faculty  Career background  Principal ­ Tony Charters and Associates · Tourism research, planning and development · Ecotourism and sustainable tourism specialists · Advocacy and facilitation on behalf of tourism corporations · Tourism conference event design and management  2004-  Executive Director ­ Policy, Planning and Development, 1999-2004 Tourism Queensland · Whole-of-Government Growing Tourism initiative · Development and implementation of the Queensland Ecotourism Plan · Sustainable tourism and development of Tourism in Protected Areas initiative · Indigenous tourism strategy and implementation · Destination Management Planing and regional tourism development · Tourism training and capacity building · Tourism Policy and Planning · Queensland Commercial and Tourism Aviation Plan · Queensland Cruise Shipping Plan · Drive Tourism ­ including drive tourism strategy, themed highways, visitor flow research · Tourism Research ­ including development and implementation of Regional Tourism Activity Monitor (R-tam) · Development and staging of Tourism Futures Annual National Conference · Tourism Industry Associations liaison · Manage the functions and budget of the Division (33 staff,  5m budget)    Director ­ Environmental Tourism Department, Tourism Queensland 1997-1999 · Implement the Queensland Ecotourism Plan · Ecotourism industry development initiatives · Ecotourism research initiatives · Ecotourism certification development and support · Tourism business facilitation · Provide policy and strategic advice on environmental tourism · Implement the environmental tourism initiatives of the Queensland Tourism Strategy 1996-1997 Managing Director, Ecotourism Management Australia Consultancy to industry and government on ecotourism and nature-based tourism planning, assessment, operations, marketing and interpretation · Expert advisor to Kingfisher Bay resort, Fraser Island · Advisor to the Queensland Government on Queensland Ecotourism Plan. · Convenor of Ecotourism Best Practice National Conference 1996 · Advisor to National Ecotourism Accreditation Program (NEAP) development.  ·  Director, Environmental Management, Queensland Tourism 1991-1996 Industries Limited · Environmental planning and management of the  100m Kingfisher Bay Resort & Village project on Fraser Island · Nature-based recreation planning and management · Conception, development and management of Ranger-guided Tours · Establishment of Kingfisher Bay Whale Watch tours · Environmental and ecotourism marketing · Liaison with research and academic community · Media management · Tourism Marketing · Government liaison and lobbying · Business development - new initiatives, developing new product · Native title (Mabo) negotiations · Community group liaison - conservation movement, Aboriginal community, recreation user groups, Island neighbours · Interpretive planning and management · Management of research and monitoring programs · Ecotourism consultancies to private and public sector Manager (Park Management) Dept of Environment and Heritage Manage the following program components: management planning, park Management, tourism operations, commercial operations, recreation and visitor research, and communication and public affairs · Ministerial briefings · CEO, Recreation Areas Management Board · CEO, Wet Tropics Management Authority · Chairperson, Wet Tropics Management Co-ordination Committee · Inter-governmental negotiations ­ Wet Tropics W.H.A. · Liaison with interest groups  ·  1990-1991    Manager (Recreation), Dept of Environment and Heritage 1988-1990 · Establish state-wide park system under the Recreation Areas Management Act · Develop commercial activities on parks · Initiate economic feasibilities for new commercial projects · Manage state-wide management planning, recreation, interpretation and public affairs programs · Oversee the operations of the Brisbane Forest Park and Fraser Island Recreation Area as CEO of the Authority 1986-1988 Director, Brisbane Forest Park Administration Authority · Manage the Authority \'s programs (resource management, recreation, tourism, planning and research, communication) · Develop commercial operations · Prepare Treasury submissions and manage and monitor budget ( 6.1m) · Establish policy in consultation with Board and landowner · Brief the Minister and Chairman of the Advisory Planning Board Senior Project Officer, Brisbane Forest Park Administration Authority Develop and manage the Authority \'s planning, communication, recreation, Tourism and education programs · Development of commercial operations · Liaise with private sector and government agencies  ·  1982-1986  ·  Media Manager, Commonwealth Games Foundation 1982 Manage a large media office of international and interstate journalists for the Brisbane Games Information Officer, Queensland Department of Forestry Media liaison, speech writing and public relations Production of education materials Outdoor signage and exhibition displays Editing of technical, education and recreation publications 1980-1982  · · · ·  Research Officer, John Hodges MP, Federal Member for Petrie · Speech writing · Research for standing Committee on Environment and Conservation · Media liaison and production of media releases · Dealing with electorate issues across whole of government  1979-1980  Ecotourism industry development  · · · · · · ·  Foundation executive member, Ecotourism Australia 1991 Chair, National Ecotourism Accreditation Program Development Committee 1994-96 National Ecotourism Conference development 1994-96, 1998-2004 Conception and drafting of Cairns Charter on Partnerships for Ecotourism 2002 Development of third generation of National Ecotourism Accreditation Program (now EcoCertification) 2003 Development of National Independent Audit Program Panel 2003 for EcoCertification Joint development of UNESCO/Ecotourism Australia World Heritage    · ·  Tourism Program and Memorandum of Co-operation Member National working Group on Tourism Accreditation Development of independent audit protocols for EcoCertification  2003 2003-2004 2004  Board memberships  Chair positions Cairns Charter on Partnerships for Ecotourism, International Steering Committee Eco Certification Program Management National Committee 20022002200020042003-  Board Member positions The International Ecotourism Society Ecotourism Australia National Tourism Accreditation Working Group  Previous Board appointments  Tourism Tropical North Queensland, Cairns Great Barrier Reef Advisory Committee Wet Tropics Management Authority (Observer) Brisbane Forest Park Planning Advisory Board Secretary, Ecotourism Australia Fraser Island World Heritage Area Mg \'t Committee Chair, Tourism Industry Liaison Group, Wet Tropics Wet Tropics Management Authority Coastal Protection Advisory Council President, Ecotourism Australia Treasurer, Ecotourism Australia 2003-2004 2001-2004 2003-2004 2001-2004 2002-2004 2000-2004 1997-2003 1997-2002 1997-2002 1994-1997 1991-1994  International Tourism Awards  Judging panel Finalists Selection Panel  World Legacy Awards (Conservation International and National Geographic) Tourism for Tomorrow Awards  20032004-  Conferences convened  International Conferences Ecotourism Association of Australia, Cairns 2002  National Conferences Ecotourism Association of Australia Tourism Futures Sustainable Economic Growth for Regional Australia 1995, 1996, 1998-2002 2002- 2004 1997,1998    Best Practice Ecotourism Private Sector Involvement in park and Protected Area Management  1996 1994  Books  Chapter contributor  Tourism in Parks , Buckley R, International Centre for Ecotourism Research, Griffith University Editor  Ecotourism Best Practice  Charters.A, & Law.K, Tourism Queensland Editor  National Parks ­ private sector \'s role  Charters.A, Gabriel.M, Prasser.S, USQ Press Chapter contributor  Towards Planning for Sustainable Development  Kozlowski.J, & Hill.G, Avebury Chapter contributor  Sustainable Tourism ­ an Australian perspective  Harris.R, Butterworth-Heinemann Editor  Go Bush Manual , Martin.L, McKenzie.A, Charters.A, Brisbane Forest Park Authority 2004 2000 1996 1995 1995 1988    ",62);arrFiles[13]=new Array(14,"Curriculum-Vitae-TonyW.doc","2005-08-23","Curriculum-Vitae-TonyW","",""," Resume - Tony Walsh  Personal Details  Address:  31 Pinecone Street (PO Box 445)    Sunnybank  Qld  4109  Home Phone: (07) 3345 6614  Mobile:   0419 724 890  Email Address: apwalsh@bigpond.net.au  Employment History    . Press and Private Secretary to various Queensland Government Ministers  during the 1980 \'s  . Marketing Manager of the Department of Harbours and Marine from 1988  -1991  . Marketing Manager - Lady Elliot Island Resort 1991-1993  . Editor and Travel Writer for The Tattler, the official quarterly  magazine of Tattersall \'s Club in Brisbane for the past 13 years.  . Author of four books on mainly historical themes of Queensland.  . Member of the Australian Society of Travel Writers  Senior Journalist Destination Media and Publicity Unit, Tourism Queensland  1993 -October 2004)  The Destination Media and Publicity Unit generated approximately   127.5 million in 2003/2004 of advertising/promotional value for the  Queensland Tourism Industry in conjunction with the Regional Tourist  Associations and travel industry partners by undertaking the following  projects:  Travel Writers Assistance Program  . Assists more than 260 newspaper, magazine and freelance travel writers  each year to gather articles in all regions of the state.  . Works with the Regional Tourist Organisations to source story ideas- eg  characters, new product, upcoming events, food and wine trails, new  spin on old angles, that can then be pitched to metropolitan daily and  niche magazine contacts.  . Prepares story briefs and fact sheets, and source images to accompany  stories.  . Matches special interest writers with appropriate special interest  stories - eg a wine writer with a new winery.  . Uses the Unit \'s contacts to assist marketing teams with specific  publicity to support/value-add to marketing campaigns.  Planned Themed Media Famil Program  . Each journalist plans and escorts small groups of travel writers in a  targeted way to assist Destination Marketing Campaigns achieve  publicity in support of paid advertising.  . Arranges media visits to pre-publicise events - eg Pre-Indy Famil, so  that publicity occurs in the lead up to an event to attract visitation.  . Plan and escorts media to special interest attractions, resorts and  tours eg Aboriginal & Torres Strait Islander, gay & lesbian, drive,  food and wine and ecotourism and disability tourism.  . Co-ordinates media coverage of products and services on behalf of  internal TQ clients - eg Sustainable Tourism Dept -  motoring and  ecotourism.  Media Networking  . Has established and maintained a strong network of media contacts  across all media: radio, TV and print, to heighten awareness of  Queensland \'s attractions and product.  . This ongoing relationship brings benefits during crisis situations - eg  September 11, cyclones etc when the Unit can call on contacts for  publicity.  . Maintains strong personal links with intra and interstate Media,  largely through membership of the Australian Society of Travel Writers  and regular personal calls to Sydney and Melbourne-based media.  . A strong and well established relationship with TV Travel shows and  focus on providing new information on Queensland attractions, events  and products relationship with the likes of Getaway and Great Outdoors  spans more than 10 years.  . In partnership with the RTOS and the Destination Marketing Teams  journalists travel to the regions to conduct Regional Media Workshops -    \'The Pen is Mightier than the Sword \'  which assist industry operators  to interact with the media - eg preparing news releases, supplying  imagery, how to conduct famils and media interviews.  Media Websites  . The unit manages and updates its own TQ website www.tq.com.au/media  providing a number of services including destination stories, our  monthly New Tourism newsletter, and images, and a product news page for  individual operators to post their press releases.  . Contributes news briefs and feature stories to TravMedia - the leading  web-based tourism news website accessed by media world-wide.  New Tourism Publication  . Sends monthly to more than 230 media outlets in Aust and New Zealand  and TQ  overseas offices.  . Also prepares daily/weekly travel features for specific publications.  References  John Wright  Senior Journalist  The Courier-Mail newspaper  Ph: 1300 30 40 20  Ms Monica Phillips  Librarian  Tattersall \'s Club, Brisbane  Ph: (07) 3331 8847            ------------------------    ",37);arrFiles[14]=new Array(15,"Curriculum-Vitae-TonyW.pdf","2005-08-23","Resume  Tony Walsh","","","Resume­TonyWalsh Personal Details  Address: Home Phone: Mobile: Email Address: 31 Pinecone Street (PO Box 445) Sunnybank Qld 4109 (07) 3345 6614 0419 724 890 apwalsh@bigpond.net.au  Employment History  Press and Private Secretary to various Queensland Government Ministers during the 1980 \'s Marketing Manager of the Department of Harbours and Marine from 1988 ­ 1991 Marketing Manager ­ Lady Elliot Island Resort 1991-1993 Editor and Travel Writer for The Tattler, the official quarterly magazine of Tattersall \'s Club in Brisbane for the past 13 years. Author of four books on mainly historical themes of Queensland. Member of the Australian Society of Travel Writers Senior Journalist Destination Media and Publicity Unit, Tourism Queensland 1993 ­October 2004) The Destination Media and Publicity Unit generated approximately  127.5 million in 2003/2004 of advertising/promotional value for the Queensland Tourism Industry in conjunction with the Regional Tourist Associations and travel industry partners by undertaking the following projects: Travel Writers Assistance Program Assists more than 260 newspaper, magazine and freelance travel writers each year to gather articles in all regions of the state. Works with the Regional Tourist Organisations to source story ideas- eg characters, new product, upcoming events, food and wine trails, new spin on old angles, that can then be pitched to metropolitan daily and niche magazine contacts. Prepares story briefs and fact sheets, and source images to accompany stories. Matches special interest writers with appropriate special interest stories ­ eg a wine writer with a new winery. Uses the Unit \'s contacts to assist marketing teams with specific publicity to support/value-add to marketing campaigns. Planned Themed Media Famil Program Each journalist plans and escorts small groups of travel writers in a targeted way to assist Destination Marketing Campaigns achieve publicity in support of paid advertising. Arranges media visits to pre-publicise events ­ eg Pre-Indy Famil, so that publicity occurs in the lead up to an event to attract visitation. Plan and escorts media to special interest attractions, resorts and tours eg Aboriginal & Torres Strait Islander, gay & lesbian, drive, food and wine and ecotourism and disability tourism.    Co-ordinates media coverage of products and services on behalf of internal TQ clients ­ eg Sustainable Tourism Dept - motoring and ecotourism. Media Networking Has established and maintained a strong network of media contacts across all media: radio, TV and print, to heighten awareness of Queensland \'s attractions and product. This ongoing relationship brings benefits during crisis situations ­ eg September 11, cyclones etc when the Unit can call on contacts for publicity. Maintains strong personal links with intra and interstate Media, largely through membership of the Australian Society of Travel Writers and regular personal calls to Sydney and Melbourne-based media. A strong and well established relationship with TV Travel shows and focus on providing new information on Queensland attractions, events and products relationship with the likes of Getaway and Great Outdoors spans more than 10 years. In partnership with the RTOS and the Destination Marketing Teams journalists travel to the regions to conduct Regional Media Workshops - `The Pen is Mightier than the Sword \' which assist industry operators to interact with the media ­ eg preparing news releases, supplying imagery, how to conduct famils and media interviews. Media Websites The unit manages and updates its own TQ website www.tq.com.au/media providing a number of services including destination stories, our monthly New Tourism newsletter, and images, and a product news page for individual operators to post their press releases. Contributes news briefs and feature stories to TravMedia ­ the leading webbased tourism news website accessed by media world-wide. New Tourism Publication Sends monthly to more than 230 media outlets in Aust and New Zealand and TQ overseas offices. Also prepares daily/weekly travel features for specific publications.  References  John Wright Senior Journalist The Courier-Mail newspaper Ph: 1300 30 40 20 Ms Monica Phillips Librarian Tattersall \'s Club, Brisbane Ph: (07) 3331 8847  ------------------------    ",38);arrFiles[15]=new Array(16,"ecotourism.html","2005-08-23","Tony Charters & Associates","","","PREVIOUS PROJECTS Recreation Management • Ecotourism Australia • Tourism Queensland • Industry Standards Ecotourism Industry Development Tony Charters has a strong background in nature-based recreation and ecotourism developments. Through various positions in public, private and not for profit sectors, he acquired expertise in promoting projects which still contribute to the growth of Ecotourism industry in Australia. Today, he still works closely with Ecotourism Australia , the national peak body of ecotourism industry, developing and managing numerous innovative projects and programs including: • The Eco-Certification program • Cairns Charter on Partnerships for Ecotourism • The Memorandum of Understanding between UNESCO and Ecotourism Australia • National Ecotourism Conferences Within Tourism Queensland as Director of the Environmental Tourism department for 5 years, he managed the full implementation of the 1997 Queensland Ecotourism Plan. He oversaw the development and launch of the 2003-2008 Queensland Ecotourism Plan. He also conceived and co-ordinated the development of the Ecotourism Rapid Assessment Model (ECORAM) to assist intending ecotourism projects developers to assess the potential of projects and destinations. Tony Charters is also involved in the development of industry standards as expert in Finalist’s Selection Committees for Tourism Awards and as member of the Eco Certification NAtional Committee Back to the top Ecotourism Australia Ecotourism Australia is a non-profit organisation formed in 1991. The association has a many different members including industry sector; ecotourism accommodation; tours and attractions; protected area managers; students; tourism; environmental, interpretation consultants and other local and regional associations. Its mission statement includes: developing and adopting standards for sustainable practices; increasing the professionalism of those working within the tourism industry; assisting operators to improve the quality of interpretation; and improving financial viability for operators who adopt sustainable practices. This association aims to develop best practices in tourism and consolidate the growth of ecotourism. Tony has been closely involved in Ecotourism Australia at different levels of the organisation, and played a key role in the development of important program such as: - The Eco-Certification Program launched in 1996, exported today internationally through The Green Globe 21 International Ecotourism Standard. - The Cairns Charter on Partnerships for Ecotourism which supports the establishment and operation of ecotourism partnerships; - The Memorandum of Co-operation between UNESCO and Ecotourism Australia a partnership which launched the Eco-Escapes programme. - Moreover, he convened four National Ecotourism Conferences and the 2002 International Ecotourism Conference. Back to the top Eco Certification program Tony Charters was the chair of the National Working Committee that developed the Eco Certification Scheme – launched in 1996. This certification program, now in its ninth year and in its third generation was the first ecotourism certification program in the world and is still regarded as the leading scheme globally. Tony has retained an active role with the Eco Certification scheme and is the National Chair of the Eco Certification Management Committee. The Eco Certification scheme was developed in Australia by industry for industry, it aims to identify genuine ecotourism and nature tourism operators. Now this program with augmentation associated with Green Globe 21 is exported to the rest of the world as the International Ecotourism Standard. There are three various levels of certification – Nature Tourism, Ecotourism and Advanced Ecotourism – established according to specific assessment criteria. The Ecotourism Accreditation Program provides ten main criteria. The tourism operator has to focus on personally experiencing nature to greater understanding and appreciation. There are three levels of certification: All Eco-certified products are independently audited There are three steps: 1. Self-assessment 2. Initial desktop verification 3. Independent audit undertaken within the 3 year life of the program ECO contains 10 comprehensive criteria across: • Economic sustainability 1. Business management and operational planning 2. Business ethics 3. Responsible marketing 4. Customer satisfaction • Environmental sustainability 5. Natural area focus 6. Environmental management 7. Interpretation and education • Social sustainability 8. Contribution to conservation 9. Working with local communities; and 10. Cultural respect and sensitivity Back to the top Cairns Charter Tony Charters was Chair of the Cairns Charter Steering Committee. The draft Charter was developed during Ecotourism Australia \'s conference 21-25th October 2002 at Cairns, Queensland. The final Charter reflects input received during a public consultation period. The Cairns Charter on Partnerships for Ecotourism is built on the principles of the Quebec Declaration and aims to provide guidance on the development of ecotourism partnerships; encourage and support the establishment of ecotourism partnerships; and outlines a post-IYE (International Year of Ecotourism-2002) of ecotourism partnerships action plan. The Charter is composed of 8 articles in order to promote successful partnerships. The articles include indigenous communities; local communities; government and inter-governmental organisations; non-governmental organisations; ecotourism businesses; financial institutions and development agencies; training, education and research organisations; and media and marketing organisations. The Charter emphasises the benefits of partnerships for ecotourism such as best practice information; the development of a competitive advantage; the creation of new products, services or value-added packages; the protection of community values and the conservation of natural resources. Back to the top Co-operation between UNESCO and Ecotourism Australia UNESCO World Heritage Centre and Ecotourism Australia have signed a Memorandum of Cooperation for the Development of a World Heritage Tourism Program and Fund at the Ecotourism Australia National Conference held in November, 2003 The partnership aims to create an environment of shared learning and assistance for World Heritage areas between developed and developing countries through the Eco-Escapes programme. The funds generated will be donated to World Heritage Fund for supporting conservation projects, the protection of heritage and the development of sustainable tourism. Back to the top National Ecotourism Conference Each year Ecotourism Australia organises a National Ecotourism Conference. This conference provides a forum for discussion of current issues, solutions and best-practice case studies. Tony has been conference convenor in 1995, 1996 and from 1998 to 2002. This has involved all components of the conference management – theme setting, speakers program, sponsorship, marketing, professional conference organisation, networking functions, field programs, specialised workshops, trade displays and evaluation. Go on Ecotourism Australia website to see the programme of the conference Back to the top Tourism Queensland Tourism Queensland is Australia’s most progressive destination management organisation. Tourism Queensland is a statutory authority of the Queensland government established under the Tourism Queensland Act 1997. Tourism Queensland aims to enhance the development and marketing of Queensland’s tourism destinations in partnership with industry, government and the community. Tony Charters was Director of the Environmental Tourism department from 1997 to 1999. He provided policy and strategic advice on environmental tourism and implemented the environmental tourism initiatives of the Queensland Tourism Strategy. He also led the development of innovative projects including: • 2003-2008 Queensland Ecotourism Plan • Ecotourism Rapid Assessment Model (EcoRam) • Self-help publications • Ecotourism Research Back to the top 2003-2008 Queensland Ecotourism Plan He was responsible of the development and implementation of the 1997 Queensland Ecotourism Plan and review and launch of the 2003-2008 Queensland Ecotourism Plan. This plan aims to provide a framework for planning, managing and marketing of Queensland’s ecotourism industry to ensure ecotourism in Queensland is ecologically, economically, socially and culturally sustainable. The Queensland Ecotourism Plan 2003-2008 presents and updates the vision and definition of ecotourism contained in the 1997 Queensland Ecotourism Plan. Today Queensland is recognised as a global leader in ecotourism. Back to the top Ecotourism Rapid Assessment Model He also conceived and coordinated the development of the Ecotourism Rapid Assessment Model – ECORAM. This is a simple guide which provides guidance of the development and assessment of environmental tourism ideas in terms of the features of the site or region; the target market and the infrastructure necessary to achieve a viable product and issues such as community engagement. Back to the top Self-help publications Through the Tourism Queensland Sustainable Tourism Department, Tony led the development of a wide range of industry self-help publications including: - 2003-2008 Queensland Ecotourism Plan - Environmental Impact Monitoring: A guide for Tourism Operators – May 2002 - Ecotourism Rapid Assessment Model- ECORAM– July 2001 - Best Practice Ecotourism in Queensland - 2000 - Getting Started Online: A Tourism Operator’s Guide to the Internet - 2000 - Innovation in Interpretation – August 2000 - Grow Your Ecotourism Business - 1999 - Outback Interpretation Manual - Tourism Project Feasibility Guide - Tour Operator – Tool Kit - Working with communities – A guide for Tourism operators These publications are useful for tour operators, students, protected area managers, academics, local/state government agencies and community groups and are available for purchase from Tourism Queensland Website or telephoning (+61) 7 3535 5442. 2003-2008 Queensland Ecotourism Plan This publication presented the vision and policy for the future of ecotourism in Queensland. It aims to provide a framework for planning, managing and marketing of Queensland’s ecotourism industry to ensure ecotourism in Queensland is ecologically, economically, socially and culturally sustainable. Cost 15 (Inc GST) It also could be downloading on Tourism Queensland Website Back to the top Environmental Impact Monitoring: A guide for Tourism Operators – May 2002 This publication aims to help tourism operators to avoid environmental degradation of protected area and be proactive in managing their impacts. It provides effective methods of impacts monitoring and shows how these can be incorporated into day-to-day operations. Cost 25 (Inc GST) Back to the top Ecotourism Rapid Assessment Model - ECORAM– July 2001 This is a guiding book which permits to assess a ‘great idea’ for an ecotourism business. By completing a list of questions on the attraction, the target market and the infrastructure of the project, it identifies the potential of this idea and the possible issues meet to develop it. Cost 25 (Inc GST) Back to the top Best Practice Ecotourism in Queensland - 2000 This book presents an overview of ecotourism topics including chapters on environmental management, consumer behaviour, marketing, product development, interpretation and operations on protected areas. Cost 35 (Inc GST) Back to the top Getting Started Online: A Tourism Operator’s Guide to the Internet - 2000 This handbook provides information about the Internet and its importance for the tourism industry; it demonstrates why operators should go online and how they can go online or get the most from their website. Ecotourism Rapid Assessment This is a guiding book which permits to assess a ‘great idea’ for an ecotourism business. By completing a list of questions on the attraction, the target market and the infrastructure of the project, it identifies the potential of this idea and the possible issues meet to develop it. Cost 25 (Inc GST) Back to the top Innovation in Interpretation – August 2000 This publication presents 30 innovative case studies chosen from around Queensland in order to help operators creative innovative tourism products. It permits to demonstrate the use of built facilities, technology, sound, lights, materials and people resources. Cost 25 (Inc GST) Back to the top Grow Your Ecotourism Business - 1999 Grow Your Ecotourism Business is a two volume kit for individuals, community groups and operators produced to assist them to develop their existing ecotourism businesses. This publication deals with a wide range of topics presented in different sections including some definitions; environmental management; business planning; sustainable design; planning and operational guidelines; interpretation & environmental education; how to contributing to conservation and brochure design and publication. Cost 75 (Inc GST) Back to the top Outback Interpretation Manual This publication aims to assist existing and potential tour operators in development of interpretive activities in the outback. In a first part there is a presentation of the business of interpretation and the second part develop a snapshot of environmental themes presented in the outback Queensland. Cost 25 (Inc GST) Back to the top Tourism Project Feasibility Guide This is a self-help kid provides a checklist of key steps that should be considered before investing or developing small to medium scale tourist attractions. Cost 20 (Inc GST) Back to the top Tour Operator – Tool Kit This publication was developed in response to demand for information about ‘who-what-where-why and when’ to assist in business decisions. It was presented in five steps to a successful tour operation. Cost 25 (Inc GST) Back to the top Working with communities – A guide for tourism operator This publication aims to encourage tour operators to work with the local communities to achieve mutual benefits and improve social sustainability. Seven steps have been developed to socially responsible tourism: values and policies; vision; goals and objectives; target relevant community groups; action plans; monitoring and awareness; and promoting your success. Cost 25 (Inc GST) Back to the top Ecotourism Researches Tourism Queensland led Ecotourism research aimed at improving knowledge of the ecotourism industry. It provides publications useful for tour operators, students, protected area managers, academics, local/state government agencies and community groups. Research papers available include: - Tropical North Queensland Bird Watching Market Study - 1998 - The Profile, Behaviour and Needs of Tourists in Environmentally Significant Areas - 1998 - National Domestic Survey - 1999 - International Leisure Market Survey - 1999 - Nature-based Tourism in Queensland – 1999 - Ecotourism, the Internet and Backpackers – 1999 - How are we tracking? Environmental Tourism Benchmarking Study – 1999 - Nature and Ecotourism Accreditation Program (NEAP) Consumer Survey – 2000 - Nature and Ecotourism Accreditation Program (NEAP) Industry Survey – 2000 These publications are available for purchase from Tourism Queensland Website or telephoning (+61) 7 3535 5442. Tropical North Queensland Bird Watching Market Study Released in May 1998, the aim of this study was to identify the \'traits \' of the bird watching market and assist with developing effective marketing tactics, which would increase the profile of bird watching in Tropical North Queensland among tourism industry networks and consumers. Cost: 35 (inc GST) - hard copy only It also could be downloading on Tourism Queensland Website Back to the top The Profile, Behaviour and Needs of Tourists in Environmentally Significant Areas Released in August 1998, this report was prepared to assist in developing an understanding of visitors to environmentally significant regions of Queensland, particularly their characteristics, motivations and expectations. Cost: 35 (inc GST) - hard copy only It also could be downloading on Tourism Queensland Website Back to the top National Domestic Survey Released in January 1999, this report was prepared to measure the understanding, interest and participation in environmental tourism among Australian residents. The specific objectives of the research were to measure the recent history of breaks and holidays, sources of information used in holiday planning, the extent to which nature-based activities featured in holidays and people \'s beliefs about nature and tourism. Cost: 35 (inc GST) Back to the top International Leisure Market Survey Released in May 1999, this report was prepared to measure the understanding, interest and participation in environmental tourism among international leisure visitors to Australia. The specific objectives of the research were to measure the recent history of breaks and holidays, sources of information used in holiday planning, the extent to which nature-based activities featured in holidays and people \'s beliefs about nature and tourism. Cost: 35 (inc GST) - hard copy only It also could be downloading on Tourism Queensland Website Back to the top Nature-based Tourism in Queensland Released in June 1999, this report was prepared to profile consumers engaging in nature-based tourism, identify the level of decision making and preparation processes including the role of information, and identify details of the stay and activities in the tourism region and the satisfaction with the region. Cost: 35 (inc GST) - hard copy only It also could be downloading on Tourism Queensland Website Back to the top Ecotourism, the Internet and Backpackers Released in July 1999, this report was prepared to measure understanding, interest and participation in environmental tourism among international backpackers to Australia, and their usage of the Internet to prepare for their vacation. Cost: 35 (inc GST) - hard copy only It also could be downloading on Tourism Queensland Website Back to the top How are we tracking? Environmental Tourism Benchmarking Study Released in November 1999, this report was prepared to identify core issues that influence both the development and operation of the environmental tourism businesses in Queensland, and to establish a benchmark against which to measure the growth, or otherwise, of the industry, in the future. Cost: 35 (inc GST) - hard copy only It also could be downloading on Tourism Queensland Website Back to the top Nature and Ecotourism Accreditation Program (NEAP) Consumer Survey Released in August 2000, this report was prepared to profile consumers of NEAP accredited products, identify their motivations for selecting ecotourism products, measure their awareness of NEAP and determine the affect of NEAP accreditation on consumer preference for products. Cost: 35 (inc GST) - hard copy only It also could be downloading on Tourism Queensland Website Back to the top Nature and Ecotourism Accreditation Program (NEAP) Industry Survey Released in August 2000, this report was prepared to assess the current levels of satisfaction with, and future expectations of, NEAP among operators with accredited product in Queensland and Australia. The survey was also applied to operators in other states with NEAP accredited products in order to compare these results with Queensland operators. Cost: 35 (inc GST) - hard copy only It also could be downloading on Tourism Queensland Website Back to the top Industry Standards Tony Charters serves as expert/judge in Finalist’s Selection Committees for Tourism Awards. His strong experience in the tourism Industry and in ecotourism industry provided him expertise in the development of these industries. He has been involved in finalist’s selection committees including: • Finalist’s Selection Committee – Tourism for Tomorrow international awards . One of a group of 12 experts selected globally, and the only Australian, to undertake the selection process for this internationally respected award. • Finalist’s Selection Committee for the World Legacy Awards – a global awards scheme established jointly by Conservation International and National Geographic. The only Australian on this selection committee. • Industry Certification Tony Charters has been actively involved in the development of Ecotourism certification both nationally and internationally through his founding role in the Eco Certification Scheme and the International Ecotourism Standard. Additionally, he serves on the Commonwealth Tourism Ministers Tourism Accreditation Portal Advisory Committee – an initiative of the Hon Fran Bailey for Tourism and Small Business. Back to the top @ Tony Charters and Associates Site designed by Shout Communications",89);arrFiles[16]=new Array(17,"Emma.html","2005-08-23","Tony Charters & Associates","","","ABOUT US The Team • Tony Charters • Dr. Elizabeth Saxon • Margie Brown • Emma Knezevic • Tony Walsh Emma Knezevic - Senior Tourism Analyst Emma Knezevic (Smith) is currently the Marketing Manager for Falls Creek Resort Management. Her role at FCRM involves traditional marketing activities for a ski resort as well as re-positioning Falls Creek Apine Resort (North East Victoria) as a four-seasons sustainable tourism destination. Falls Creek Resort Area is surrounded by Victoria \'s largest National Park, the Alpine National Park. The region is rich in Indigenous and European heritage as well as unique natural features. Emma Knezevic Prior to commencing with FCRM in early 2004, Emma spent 3 years working in Tourism Queensland \'s Sustainable Tourism department as Senior Tourism Advisor where she was responsible for a variety of ecotourism-focused projects including development of the Queensland Ecotourism Plan 2003 - 2008, working with Queensland Parks and Wildlife Service and Great Barrier Reef Marine Park Authority to develop a new system for managing tourism in Queensland \'s protected areas, and developing self-help materials to assist the tourism industry in achieving best practice sustainability. Prior to that Emma worked for Queensland Department of Natural Resources on outdoor recreation management projects and for Sport and Recreation Queensland as Senior Development Officer. info@tonycharters.com Curriculum Vitae Emma has an Honours degree from Charles Sturt University in Ecotourism and completed post graduate studies at University of Queensland in the field of Regional Development. Emma has been an active member of Ecotourism Australia since her university days, and was an elected member of the Board in 1999 - 2000. @ Tony Charters and Associates Site designed by Shout Communications",18);arrFiles[17]=new Array(18,"event.html","2005-08-23","Tony Charters & Associates","","","EVENT MANAGEMENT • Previous Conferences • Current Conferences • Methodology Event Management Tony Charters and Associates have convened 18 National and International Conferences since 1994. This has involved all components of the conference management – theme setting, speakers program, sponsorship, marketing, professional conference organisation, networking functions, field programs, specialised workshops, trade displays and evaluation. Yes, Tony Charters and Associates is a professional conference organiser, however the practice offers much more than traditional conference organisation. Tony Charters develops and drives conference agendas and financing. Tony is a frequent keynote speaker and facilitator in his own right – he understands the needs of speakers and the importance of issues such as trouble free audio-visual; timeliness of programming and high level facilitation. @ Tony Charters and Associates Site designed by Shout Communications",16);arrFiles[18]=new Array(19,"heritage.html","2005-08-23","Tony Charters & Associates","","","PREVIOUS PROJECTS Tourism in World Heritage Areas • Wet Tropics Management Authority • GBRMPA Consultative Committee • Fraser Island Management Committee Tourism in World Heritage Areas Through his considerable experience across protected area management and tourism, Tony Charters served on the management boards of the: - Wet Tropics Management Authority - The authority responsible for managing the 900,000 ha Wet Tropics. - Great Barrier Reef Marine Park Authority Consultative Committee – An independent advisory body which represents a wide range of interests in the Great Barrier Reef. - Fraser Island Management Committee – The managing authority the Fraser Island World Heritage Area. Wet Tropics Management Authority The Wet Tropics Management Authority manages the 900,000 ha world heritage area which lies between Townville and Cooktown on the north-east coast of Queensland. In 1997, Tony Charters was appointed one of the five Directors of the Wet Tropics Management Authority Board as the Commonwealth nominee. He was re-appointed for another term in December 2000. As part of the Wet Tropics Management Authority, Tony Charters: • Initiated and chaired the steering committee for Nature-based Tourism Strategy for the Wet Tropics World Heritage Area. • Conceived and chaired the steering committee to develop the Wet Tropics Tourism Marketing Plan , recognising the role tourism can play in heritage management – the first marketing plan for a World Heritage Area to be undertaken – globally • Chaired the Tourism Industry Liaison Group which met quarterly. Due to the complex land tenure, government agencies are actively involved in managing the Word Heritage Area. The Wet Tropics Management Authority is responsible for overall planning to ensure the protection of this breathtaking part of Queensland. The Authority’s activities cover a wide range of field including policy and planning; research and monitoring; funding; education and interpretation; involvement of Aboriginal communities and threat abatement. Back to the top Great Barrier Reef Marine Park Authority Consultative Committee Under the Great Barrier Reef Marine Park Act 1975, the Consultative Committee is an independent advisory body for both the Great Barrier Reef Marine Park Authority and the Commonwealth Minister for the Environment. The Great Barrier Reek Marine Park Authority plays a leading role in the management of the Great Barrier Reef, protecting the natural qualities of this World Heritage listed and providing reasonable use of the Reef Region. The Committee represents a wide cross-section of interests including: - Tourism industry, - Fishing industry, - Science and research, - Conservation interests, - Local governments and - Aboriginal communities. The Committee advises on the development and implementation of strategic and management plans especially to include the range of stakeholders’ perspectives. Tony Charters was involved as member of the Great Barrier Reef Advisory Committee for three years due to his experience in Protected Area Management and Ecotourism. He advised on such issues such as tourism policy development and tourism research and monitoring. Back to the top Fraser Island Management Committee The Fraser Island Management Committee oversees the implementation of the management plan for Fraser Island. Inscribed on the World Heritage list, Fraser Island is the world’s largest sand island of over 180, 000 hectares. Its outstanding sands dunes are still evolving, representing o significant ongoing ecological and biological process. Tony served as a Board member of the Fraser Island Management Committee from 2000 to 2004. He has been actively involved with indigenous communities while managing protected area and tourism developments. He was a leader in the native title negotiations on Fraser Island and proactively worked with indigenous leaders on issues such as indigenous employment, the interpretation of indigenous heritage and the involvement of indigenous people in protected area management and tourism. As board member, he took part in the development of management plans to promote best practices and protection of the island’s outstanding natural and cultural values. - Draft Management Plan for the Walking Track system on Fraser Island: - Fraser Island World Heritage Area Camping Management Plan - Risk Assessment – Risk to Humans Posed by the Dingo Population on Fraser Island Back to the top Draft Management Plan for the Walking Track system on Fraser Island This plan aims to provide the framework for development of a system of walking tracks on Fraser Island and to establish a process for the development, maintenance and monitoring of the walking tracks on Fraser Island. Walking tracks provide a wide range of experiences for a board range of types and levels of walkers. Back to the top Fraser Island World Heritage Area Camping Management Plan The Fraser Island World Heritage Area Camping Management Plan was prepared specifically to reduce the environmental impacts of camping. It includes some discussions and recommendations including efforts to reduce camp fire impacts, establish a zonal system for beach camping, upgrade the campsite booking system, enhance hikers’ camping opportunities, provide access for users of campervans, caravans and camper trailers… Back to the top Risk Assessment – Risk to humans posed by the Dingo population on Fraser Island This risk assessment is in direct response to the threat posed by dingoes to human safety. It provides direction for the immediate management of dingoes on Fraser Island and should be considered as complementary to the Fraser island dingo Management Strategy which presents strategies for managing dingoes on Fraser Island. Back to the top @ Tony Charters and Associates Site designed by Shout Communications",34);arrFiles[19]=new Array(20,"homelogoIYE.jpg","2005-08-23","homelogoIYE.jpg","","","",6);arrFiles[20]=new Array(21,"index.html","2005-11-16","Tony Charters & Associates","","","USEFUL LINKS Tourism Futures Conference National Ecotourism Conference Kingfisher Bay Resort Brisbane Forest Park SEGRA Conference Welcome to Tony Charters and Associates Tony Charters and Associates is Queensland-based practice specialising in providing bridges between tourism and conservation and the public and private sectors. The practice operates nationally and internationally, drawing particularly on Tony Charters \' expertise across industry and government in tourism, protected area planning, policy and management. We have qualified environmental scientists, biologists, tourism analysts, planners with specific skills in environmental and tourism management. We provide innovative advice and solutions for public and private sector organisations and not-for profit bodies at international, national state and local level. @ Tony Charters and Associates Site designed by Shout Communications",17);arrFiles[21]=new Array(22,"International-ecotourism-Co.jpg","2005-08-23","International-ecotourism-Co.jpg","","","",4);arrFiles[22]=new Array(23,"key.html","2005-08-23","Tony Charters & Associates","","","CURRENT PROJECTS Key Current Projects • Voyages Hotels Resort • CMCA • Conservation and Partnership Strategy Plan • Bed and Breakfast • Logan Wetlands Key Current Projects The key current projects require expertise of TCA team which has a wide network working with governmental agencies, the private sector, and key industry bodies. Members of the TCA team have strong knowledge and expertise in specific fields such as tourism management, protected area management, ecotourism, sustainable tourism, engagement with indigenous communities and businesses, stakeholder engagement; tourism development and regional planning. The practice is currently working on the following projects: - The Voyages Hotels and Resort group-wide Eco certification - The Campervan and Motorhome Club of Australia - The Commonwealth Government Conservation and Tourism Partnership Strategy Plan - The Bed and Breakfast / Farmstay Australia proposal - Logan Wetlands Tony Charters and Associates specialises in providing bridges between tourism and conservation, the public and private sector and promoting sustainable practices across the tourism industry. The practice has also recognised skills in event management. Tony Charters has been convenor of National and International Conference with outstanding results. Back to the top Voyages Hotels and Resort Tony Charters and Associates has been commissioned to assist Voyages in the process of gaining Eco certification across key properties within their portfolio. Voyages’ operate the largest portfolio of nature-based and ecotourism resorts in Australia, and arguably the world. Voyages offers experiences where learning and adventure are part of the journey. Voyages believes that a holiday experience should be more than just a break, it could be to satisfy and enrich the mind, body and spirit. Voyages operates 16 award winning resorts: - Alice Spring Resort - Heron Island - Ayers Rock Resort - Kings Canyon Resort - Bedarra Island - Lizard Island - Brampton Island - Longitude 131° - Coconut Beach Rainforest Lodge - Odyssey Tours & Safaris - Cradle Mountain Lodge - Silky Oaks Lodge - Dunk Island - Wilson Island - Femtree Rainforest Lodge - Wrotham Park Lodge Several of their proprieties and tours have already achieved advanced EcoCertification issued by Ecotourism Australia. In recent weeks, Voyages have launched an excellent innovation – the 2004 Community and Environment Report. This comprehensive report assesses the efforts of the company across its key properties in the areas of Community and Ecology. This report is an example for the tourism industry on a global level. Back to the top The Campervan and Motorhome Club of Australia Tony Charters and Associates (TC&A) acts as advocate for the Campervan and Motorhome Club of Australia to reinforce the position of the organisation as the peak representative of individual owners. The growth of the Caravan and Camping Market (CCM) is inhibited by a lack of stakeholder coordination and the lack of a national approach to developing an integrated product with appropriate infrastructure, consistent standards, marketing and communication. Tony Charters and Associates worked with the client to develop an issues paper to improve government, industry and community awareness of the value of this niche market and to stimulate the creation of a national coordinated approach to its sustainable development. The discussion paper presents current research, examines sustainability issues and recommendations on improving the quantity and diversity of available camping sites; the coordination of the network; stakeholder relationships; media and communication and encouraging research on this market. Back to the top Conservation and Partnership Strategic Plan A National Vision and Strategic Action Plan Tony Charters and Associates has been contracted by the Department of Industry, Tourism and Resources to develop a national tourism and conservation vision and strategic action plan. Two workshops with senior representatives from key national tourism and conservation organisations are being facilitated to: • identify a shared set of key themes and directions to focus and coordinate tourism and conservation partnership development at the national level; and • develop a series of actions and projects that can be collaboratively implemented to deliver mutual benefits for the two sectors. The final document will provide a platform to: • create a better understanding between the two sectors of sector priorities, needs and objectives; • identify common ground areas and the potential benefits for both sectors from partnership development; • establish a national network of tourism and conservation organisations that can act as a central agent for information sharing and coordination of partnership projects; • guide a series of actions and projects at the national level that will build partnership capacity; • direct combined resources towards addressing shared issues and achieving shared objectives. Back to the top Bed and Breakfast / Farmstay Australia Proposal Bed and Breakfast and Farmstay Australia (BBFA) involved Tony Charters and Associates preparing an Australian Tourism Development Program funding application. Tony Charters’ experienced team is familiar with the selection criteria used to assess funding applications and with developing responses that highlight the significance and benefits of proposed projects. Maintaining competitiveness; supporting the growth of the sector; developing solutions; finding partners and building community support are some of the dimensions developed. The team works closely with BBFA and any potential project partners in the preparation of the grant submission to ensure that the proposal meets both the objectives of the organisation; the requirements of the selection criteria; and that the project can be successfully implemented if the grant submission is successful. Back to the top Logan Wetlands Loganholme Wetlands Complex: Tourism Pre-Feasibility Study Tony Charters and Associates has been contracted by Logan City Council as part of an interdisciplinary team investigating ecotourism based opportunities for an extensive Council owned wetlands area. Tony Charters and Associates will be responsible for delivering the following aspects of the project: • an analysis of existing tourism research pertaining to the Logan area; • an assessment of existing tourism attractions and assets; • an audit of existing tourism products in the Logan area; • an evaluation of current tourism proposals for the site; and • a set of guidelines and recommendations for appropriate ecotourism development on the site. The final product will provide valuable input into local level planning and development decisions regarding the development of sustainable tourism opportunities in the region. Back to the top @ Tony Charters and Associates Site designed by Shout Communications",44);arrFiles[23]=new Array(24,"Lake-Mc-Kenzie.jpg","2005-08-23","Lake-Mc-Kenzie.jpg","","","",2);arrFiles[24]=new Array(25,"landmark.html","2005-08-23","Tony Charters&Associates","","","CURRENT PROJECTS Landmark Tourism Projects • Queensland Ecotourism Plan • Tourism in Protected Areas • Cairns Charter on Partnership for Ecotourism • Nature and Ecotourism Certification Program • Wet Tropics Nature-based Strategy Landmark Tourism projects Tony Charters retains an active role in the implementation of some of his previous projects. Queensland Ecotourism Plan The Queensland Ecotourism Plan outlines the vision and policy for the future of ecotourism in Queensland from 2003 to 2008. Tony Charters led the project team in the development and implementation of the plan in partnership with state and local government agencies, the tourism industry and the wider community. Tourism in Protected Areas Tony Charters jointly chaired with Queensland Parks and Wildlife Service and the Queensland tourism industry the Tourism in Protected Areas Working Group. This group produced an innovative policy solution to deliver a more effective, efficient and equitable system for managing tourism in Queensland ’s high use protected areas. Back to the top Cairns Charter on Partnership for Ecotourism The Cairns Charter on Partnerships for Ecotourism builds on the principles of the Quebec Declaration and seeks to support the establishment and operation of ecotourism partnerships. Tony Charters instigated work on this Charter and drafted the original document. Tony is the International Steering Committee Chair which oversees the Cairns Charter Action Plan. Back to the top Nature and Ecotourism Certification Program This Eco-Certification Program has been developed by industry for industry, addressing the need to identify genuine ecotourism and nature tourism operators in Australia. Tony Charters has taken a leading role in contributing to the development and implementation of this innovative and World’s Best Practice certification scheme. Tony chairs the National Eco Certification Management Committee on behalf of Ecotourism Australia. Back to the top Wet Tropics Nature-based Strategy Tony Charters, as Chair of the project team, took a lead role in the development of the Nature Based Tourism Strategy for the Wet Tropics World Heritage Area. This plan provides the basis for tourism management in a region that contains the highest concentration of ecotourism operators in Australia and arguably the World. Tony also chaired the development of the Wet Tropics Tourism Marketing Plan produced by the Authority – an innovative and effective toll to assist management, presentation and sustainable business enterprises. Back to the top @ Tony Charters and Associates Site designed by Shout Communications",22);arrFiles[25]=new Array(26,"Liz.html","2005-08-23","Tony Charters & Associates","","","ABOUT US The Team • Tony Charters • Dr. Elizabeth Saxon • Margie Brown • Emma Knezevic • Tony Walsh Dr. Elizabeth Saxon - Senior Tourism Analyst Elizabeth brings a truly interdisciplinary approach to balancing environmental protection, social equity and economic development with specialist knowledge of using ecotourism as a medium for generating social, economic and environmental benefits. Elizabeth has an extensive academic and research background in environmental management, community engagement, sustainable tourism and environmental policy development. She also has technical expertise in the use of micro and macro environmental economics’ instruments for: Elizabeth Saxon info@tonycharters.com - valuing environmental assets, services and values; - assessing supply and demand structures for public goods; and - integrating market based environmental management tools with governance structures and processes (eg tradeable permit schemes, environmental taxes and subsidies; environmental licensing; certification programs; and green revolving funds). Curriculum Vitae Elizabeth has worked with ecotourism operators to develop environmental management plans; at senior levels in environmental management in local government; and in sustainable tourism at the state level. She has managed projects relevant to the national parks pricing study and worked extensively in developing engagement strategies and creating innovative stakeholder partnerships. @ Tony Charters and Associates Site designed by Shout Communications",18);arrFiles[26]=new Array(27,"Margie.html","2005-08-23","Tony Charters & Associates","","","ABOUT US The Team • Tony Charters • Dr. Elizabeth Saxon • Margie Brown • Emma Knezevic • Tony Walsh Margie Brown - Tourism Analyst Margie has tertiary qualifications in biological sciences, including natural resource management, horticulture and marine biology. She has extensive experience in the implementation and management of a community based horticulture projects, field and lab based zoology/marine biology research, and sustainable tourism projects. Margie is a specialist assessor for the Eco Certification Scheme in Australia. Margie is also a trained journalist and has written science based publications, presented papers on science careers, and published news stories and photos. Margie Brown info@tonycharters.com Curriculum Vitae In 2004 Margie co-founded a video production business, providing broadcast quality material for corporate and private sector projects. Previous to 1995 Margie worked as a caterer for a national law firm, a safari operation in Zimbabwe and ran her own private catering business. Margie has travelled extensively and worked overseas in banking and administration, areas in which she started her career in. @ Tony Charters and Associates Site designed by Shout Communications",17);arrFiles[27]=new Array(28,"methodology.html","2005-08-23","Tony Charters & Associates","","","EVENT MANAGEMENT Methodology • Delegate Demographics • Conference Sponsorship • Conference Standard Methodology Tony Charters and Associates can manage all aspects of your conference event: • Conference program, theme and sub-themes; • Program development; • Speaker liaison and selection; • Database development; • Marketing, promotion and media management; • Liaison and co-ordination with conference venue and accommodation houses; • Audio-visual co-ordination; • Administration, speaker liaison, registration, front desk staffing; • Functions and accommodation liaison; • Conference proceedings; • Conference communiqué aimed at stakeholders and community; • Convene the conference event and specialised facilitation; • Provide Peer Review Panel for any academic papers; • Transport arrangements; • Provide professional conference organisation; • Arrange production of delegate kits and collateral; • Organise display opportunities for sponsor organisations; • Prepare the final program and abstract booklet, including editorial and advertising; • Evaluation and reporting. Back to the top Delegate Demographics Tony Charters and Associates maintains an accurate database of delegate demographics to assist in the marketing of future conferences and as a means of feeding back to delegates the profile of the delegation. Tony Charters as Convenor provides five minute graphic presentation in the opening session to provide delegates with an understanding of complexion of the delegation, where they come from, their industry, roles etc. This presentation is also extremely helpful to speakers – assisting them to frame their presentations to the nature of the delegation. Back to the top Conference Sponsorship Tony Charters has an extremely successful record in the attraction of sponsorship dollars to national conferences – regularly achieving 80-120k in sponsorship for such events. Sponsorship forms a vital role in securing top line keynote speakers, professional conference venues and to defray other costs. Back to the top Conference Standard Tony Charters and Associates is renowned for organising extremely efficient conferences in terms of cost and time management. Through the proven and highly targeted marketing approach of Tony Charters and Associates it is possible to eliminate expensive broad-based print and electronic media advertising. Additionally, through maintaining a highly business focussed program, where the emphasis is on quality speakers and program content rather than ‘bells and whistles’ it is possible to orchestrate highly successful events. Such an approach is also highly appropriate with public sector and membership-based clients. Tony Charters and Associates has customised software to enable the development of budget scenarios based on a range of delegate number and registration fee scenarios. As the project proceeds this budget is iteratively updated enabling clients to assess in a timely way, how it wishes to use any revenue that exceeds expectations or how to trim back costs should a risk of over expenditure be emerging. Tony Charters and Associates has a reputation for excellent and timely program management. Our reputation is for finishing each presentation and each session on time. Back to the top @ Tony Charters and Associates Site designed by Shout Communications",26);arrFiles[28]=new Array(29,"policy.html","2005-08-24","Tony Charters & Associates","","","PREVIOUS PROJECTS Tourism, Policy, Planning & Development • Tourism Queensland • Wet Tropics Management Authority Tourism, Policy, Planning & Development Strategic thinking is one of Tony’s strengths; he has formal strategic planning qualifications (Master of Urban and Regional Planning, UQ). Tony played a leadership role in the development of the major policy and planning projects as part of Tourism Queensland. Since 1999 as Executive Director of the Policy, Planning and Development of Tourism Queensland he contributed to a wide range of initiatives. As Board member of the Wet Tropics Management Authority , he conceived and chaired steering committees for the development and implementation of strategic plans. Tourism Queensland Tourism Queensland is Australia’s most progressive destination management organisation. Tourism Queensland is a statutory authority of the Queensland government established under the Tourism Queensland Act 1997. Tourism Queensland aims to enhance the development and marketing of Queensland’s tourism destinations in partnership with industry, government and the community. Tony Charters was Director of Environmental Tourism department from 1997 to 1999 and took part in the implementation of the 1997 Queensland Ecotourism Plan; ecotourism industry development initiatives; ecotourism research initiatives; ecotourism certification development and support; tourism business facilitation. He provided policy and strategic advice on environmental tourism and implemented the environmental tourism initiatives of the Queensland Tourism Strategy From 1999 he was the executive Director of the Policy, Planning and Development of Tourism Queensland and managed the development of: - Queensland Cruise shipping Plan - Strategy for Growing Tourism - Destination Management Planning - Regional Tourism Activity Monitor - RTAM - Queensland Ecotourism Plan 2003-2008 - Self-help publications - Ecotourism Research Back to the top Queensland Cruise Shipping Plan Tony led the development and the implementation of the Queensland Cruise Shipping Plan. The Queensland Cruise Shipping Plan aims to develop the cruise industry in Queensland. This is a joint initiative between Tourism Queensland and the Department of State Development. This plan provides a list of the strategies and actions required for the sustainable development of the cruise industry in Queensland and details the economic benefits expected by its implementation for the tourism industry as well as for other industries and communities in Queensland. Back to the top Strategy for Growing Tourism The Queensland Government Strategy for Growing Tourism outlines the broad strategic for developing sustainable tourism in Queensland and emphasising the Queensland Government’s commitment to the tourism industry. After an analysis of government impacts on tourism, this publication develops an action plan concerning Infrastructure and Services; The Environment; Market Trends and Government leadership and Coordination. Back to the top Destination management planning Destination Management Plans are a guiding tool for the development of tourism strategies and business plans in Queensland’s key tourism destinations. There are twelve Destination Management Plans across Queensland. The plans include a general section, an analysis of the destination and a strategic vision for each area. The Destination Knowledge Bank, on the Tourism Queensland website provides update research, policies, plans and strategies for the twelve Queensland’s destinations: Brisbane; Bundaberg; Central Queensland; Fraser Coast; Gold Coast; Mackay; Outback; South East Queensland Country; Sunshine Coast; Townsville; tropical North Queensland and Whitsundays. Back to the top The Regional Tourism Activity Monitor - RTAM The RTAM is a pioneering program that provides industry and government with timely statistics on the performance of industry sectors within each region on a monthly basis. Individual operators can track their own performance against the benchmark established by their peers. Tourism Queensland’s research department developed this innovative program – the envy of industry and government in all other States; Back to the top Queensland Ecotourism Plan 2003-2008 Tony led the implementation of the 1997 Queensland Ecotourism Plan and review and launch of the 2003-2008 Queensland Ecotourism Plan This publication presented the vision and policy for the future of ecotourism in Queensland. The plan aims to provide a framework for planning, managing and marketing of Queensland’s ecotourism industry to ensure ecotourism in Queensland is ecologically, economically, socially and culturally sustainable. The Queensland Ecotourism Plan 2003-2008 presents an updates vision and definition of ecotourism contained in the 1997 Queensland Ecotourism Plan. Since 1997, there has been a continual process of enhancement due to the development of ecotourism industry and experiences. Today Queensland is recognised as a global leader in ecotourism. Back to the top Self-help publications Through the Tourism Queensland Sustainable Tourism Department, Tony led the development of a wide range of industry self-help publications including: - 2003-2008 Queensland Ecotourism Plan - Environmental Impact Monitoring: A guide for Tourism Operators – May 2002 - Ecotourism Rapid Assessment Model- ECORAM– July 2001 - Best Practice Ecotourism in Queensland - 2000 - Getting Started Online: A Tourism Operator’s Guide to the Internet - 2000 - Innovation in Interpretation – August 2000 - Grow Your Ecotourism Business - 1999 - Outback Interpretation Manual - Tourism Project Feasibility Guide - Tour Operator – Tool Kit - Working with communities – A guide for Tourism operators These publications are useful for tour operators, students, protected area managers, academics, local/state government agencies and community groups and are available for purchase from Tourism Queensland Website or telephoning (+61) 7 3535 5442. 2003-2008 Queensland Ecotourism Plan This publication presented the vision and policy for the future of ecotourism in Queensland. It aims to provide a framework for planning, managing and marketing of Queensland’s ecotourism industry to ensure ecotourism in Queensland is ecologically, economically, socially and culturally sustainable. Cost 15 (Inc GST) It also could be downloading on Tourism Queensland Website Back to the top Environmental Impact Monitoring: A guide for Tourism Operators – May 2002 This publication aims to help tourism operators to avoid environmental degradation of protected area and be proactive in managing their impacts. It provides effective methods of impacts monitoring and shows how these can be incorporated into day-to-day operations. Cost 25 (Inc GST) Back to the top Ecotourism Rapid Assessment Model - ECORAM– July 2001 This is a guiding book which permits to assess a ‘great idea’ for an ecotourism business. By completing a list of questions on the attraction, the target market and the infrastructure of the project, it identifies the potential of this idea and the possible issues meet to develop it. Cost 25 (Inc GST) Back to the top Best Practice Ecotourism in Queensland - 2000 This book presents an overview of ecotourism topics including chapters on environmental management, consumer behaviour, marketing, product development, interpretation and operations on protected areas. Cost 35 (Inc GST) Back to the top Getting Started Online: A Tourism Operator’s Guide to the Internet - 2000 This handbook provides information about the Internet and its importance for the tourism industry; it demonstrates why operators should go online and how they can go online or get the most from their website. Ecotourism Rapid Assessment This is a guiding book which permits to assess a ‘great idea’ for an ecotourism business. By completing a list of questions on the attraction, the target market and the infrastructure of the project, it identifies the potential of this idea and the possible issues meet to develop it. Cost 25 (Inc GST) Back to the top Innovation in Interpretation – August 2000 This publication presents 30 innovative case studies chosen from around Queensland in order to help operators creative innovative tourism products. It permits to demonstrate the use of built facilities, technology, sound, lights, materials and people resources. Cost 25 (Inc GST) Back to the top Grow Your Ecotourism Business - 1999 Grow Your Ecotourism Business is a two volume kit for individuals, community groups and operators produced to assist them to develop their existing ecotourism businesses. This publication deals with a wide range of topics presented in different sections including some definitions; environmental management; business planning; sustainable design; planning and operational guidelines; interpretation & environmental education; how to contributing to conservation and brochure design and publication. Cost 75 (Inc GST) Back to the top Outback Interpretation Manual This publication aims to assist existing and potential tour operators in development of interpretive activities in the outback. In a first part there is a presentation of the business of interpretation and the second part develop a snapshot of environmental themes presented in the outback Queensland. Cost 25 (Inc GST) Back to the top Tourism Project Feasibility Guide This is a self-help kid provides a checklist of key steps that should be considered before investing or developing small to medium scale tourist attractions. Cost 20 (Inc GST) Back to the top Tour Operator – Tool Kit This publication was developed in response to demand for information about ‘who-what-where-why and when’ to assist in business decisions. It was presented in five steps to a successful tour operation. Cost 25 (Inc GST) Back to the top Working with communities – A guide for tourism operator This publication aims to encourage tour operators to work with the local communities to achieve mutual benefits and improve social sustainability. Seven steps have been developed to socially responsible tourism: values and policies; vision; goals and objectives; target relevant community groups; action plans; monitoring and awareness; and promoting your success. Cost 25 (Inc GST) Back to the top Ecotourism Research Tourism Queensland led Ecotourism research aimed at improving knowledge of the ecotourism industry. It provides publications useful for tour operators, students, protected area managers, academics, local/state government agencies and community groups. Research papers available include: - Tropical North Queensland Bird Watching Market Study - 1998 - The Profile, Behaviour and Needs of Tourists in Environmentally Significant Areas - 1998 - National Domestic Survey - 1999 - International Leisure Market Survey - 1999 - Nature-based Tourism in Queensland – 1999 - Ecotourism, the Internet and Backpackers – 1999 - How are we tracking? Environmental Tourism Benchmarking Study – 1999 - Nature and Ecotourism Accreditation Program (NEAP) Industry Survey – 2000 These publications are available for purchase from Tourism Queensland Website or telephoning (+61) 7 3535 5442. Tropical North Queensland Bird Watching Market Study Released in May 1998, the aim of this study was to identify the \'traits \' of the bird watching market and assist with developing effective marketing tactics, which would increase the profile of bird watching in Tropical North Queensland among tourism industry networks and consumers. Cost: 35 (inc GST) - hard copy only It also could be downloading on Tourism Queensland Website Back to the top The Profile, Behaviour and Needs of Tourists in Environmentally Significant Areas Released in August 1998, this report was prepared to assist in developing an understanding of visitors to environmentally significant regions of Queensland, particularly their characteristics, motivations and expectations. Cost: 35 (inc GST) - hard copy only It also could be downloading on Tourism Queensland Website Back to the top National Domestic Survey Released in January 1999, this report was prepared to measure the understanding, interest and participation in environmental tourism among Australian residents. The specific objectives of the research were to measure the recent history of breaks and holidays, sources of information used in holiday planning, the extent to which nature-based activities featured in holidays and people \'s beliefs about nature and tourism. Cost: 35 (inc GST) Back to the top International Leisure Market Survey Released in May 1999, this report was prepared to measure the understanding, interest and participation in environmental tourism among international leisure visitors to Australia. The specific objectives of the research were to measure the recent history of breaks and holidays, sources of information used in holiday planning, the extent to which nature-based activities featured in holidays and people \'s beliefs about nature and tourism. Cost: 35 (inc GST) - hard copy only It also could be downloading on Tourism Queensland Website Back to the top Nature-based Tourism in Queensland Released in June 1999, this report was prepared to profile consumers engaging in nature-based tourism, identify the level of decision making and preparation processes including the role of information, and identify details of the stay and activities in the tourism region and the satisfaction with the region. Cost: 35 (inc GST) - hard copy only It also could be downloading on Tourism Queensland Website Back to the top Ecotourism, the Internet and Backpackers Released in July 1999, this report was prepared to measure understanding, interest and participation in environmental tourism among international backpackers to Australia, and their usage of the Internet to prepare for their vacation. Cost: 35 (inc GST) - hard copy only It also could be downloading on Tourism Queensland Website Back to the top How are we tracking? Environmental Tourism Benchmarking Study Released in November 1999, this report was prepared to identify core issues that influence both the development and operation of the environmental tourism businesses in Queensland, and to establish a benchmark against which to measure the growth, or otherwise, of the industry, in the future. Cost: 35 (inc GST) - hard copy only It also could be downloading on Tourism Queensland Website Back to the top Nature and Ecotourism Accreditation Program (NEAP) Consumer Survey Released in August 2000, this report was prepared to profile consumers of NEAP accredited products, identify their motivations for selecting ecotourism products, measure their awareness of NEAP and determine the affect of NEAP accreditation on consumer preference for products. Cost: 35 (inc GST) - hard copy only It also could be downloading on Tourism Queensland Website Back to the top Nature and Ecotourism Accreditation Program (NEAP) Industry Survey Released in August 2000, this report was prepared to assess the current levels of satisfaction with, and future expectations of, NEAP among operators with accredited product in Queensland and Australia. The survey was also applied to operators in other states with NEAP accredited products in order to compare these results with Queensland operators. Cost: 35 (inc GST) - hard copy only It also could be downloading on Tourism Queensland Website Back to the top Wet Tropics Management Authority The Wet Tropics Management Authority manages the 900,000 ha world heritage area which lies between Townville and Cooktown on the north-east coast of Queensland. In 1997, Tony Charters was appointed one of the five Directors of the Wet Tropics Management Authority Board as the Commonwealth nominee. He was re-appointed for another term in December 2000. As part of the Wet Tropics Management Authority, Tony Charters: • Initiated and chaired the steering committee for Nature-based Tourism Strategy for the Wet Tropics World Heritage Area. • Conceived and chaired the steering committee to develop the Wet Tropics Tourism Marketing Plan , recognising the role tourism can play in heritage management – the first marketing plan for a World Heritage Area to be undertaken – globally • Chaired the Tourism Industry Liaison Group which met quarterly. Due to the complex land tenure, government agencies are actively involved in managing the Word Heritage Area. The Wet Tropics Management Authority is responsible for overall planning to ensure the protection of this breathtaking part of Queensland. The Authority’s activities cover a wide range of field including policy and planning; research and monitoring; funding; education and interpretation; involvement of Aboriginal communities and threat abatement. Back to the top @ Tony Charters and Associates Site designed by Shout Communications",74);arrFiles[29]=new Array(30,"preconferences.html","2005-08-24","Tony Charters & Associates","","","EVENT MANAGEMENT Previous Conference • The International Ecotourism Conference • Sustainable Economic Growth for Regional Australia (SEGRA) • National Ecotourism Conference • Conference on Private Sector Involvement in Protected Area Previous Conferences The International Ecotourism Conference Queensland held the International Ecotourism Conference from 21-25 October 2002 in Cairns. This conference was the final event for the International Year of Ecotourism 2002. This was Australia’s first International Ecotourism Conference and reasserted the world-leader position of Queensland in ecotourism. With over 400 delegates from 37 countries including international and national government authorities; tourism operators; academics and researchers; associations; non-governmental organisations; this first international conference was declared a great success. At the end of the conference, a study asked delegates to comment the conference’s organisation. 85% of the delegates asked thought the conference’s organisation was very good or excellent. Concerning the mix of delegates, 93% of the delegates asked thought the conference was good, very good or excellen t Taken from the Cairns Conference Final Report Back to the top Sustainable Economic Growth for Regional Australia (SEGRA) The SEGRA conference aims to focus on relevant issues facing regional Australia. It provides significant networking opportunities and discussions in order to propose positive solutions. Previous conference themes and topics included: Attracting business to your region; tapping into new Commonwealth grants; Key trends and issues; Regions Driving Decision Making, Building Regional Resilience; Big Ideas for Regional Australia… The most recent SEGRA Conference, SEGRA 2004 was the most successful to date, with 80 speakers and over 330 delegates attending the conference. Taken from SEGRA communiqué Back to the top National Ecotourism Conference Tony Charters has been convenor of four National Ecotourism Conferences and the International Ecotourism Conference in 2002 for the International year of Ecotourism. This has involved all components of the conference management – theme setting, speakers program, sponsorship, marketing, professional conference organisation, networking functions, field programs, specialised workshops, trade displays and evaluation. The annual conference provides a forum for discussion on current issues, solutions and best-practice case studies and generates funding to sustain Ecotourism Australia’s work and programs, including EcoCertification and EcoGuide. The methodology used ensures: a high quality speakers program; delegate involvement and membership recognition; affordability; engagement of key stakeholders; Ministerial involvement; networking, and a contribution to the development of policy. In 2005, Tasmania hosts the 13th National Ecotourism Conference ‘Ecotourism – Creating Unforgettable Natural Experiences’ 28th November to 2nd December. Now, Tony is member of the Ecotourism Australia Conference Committee, his main role is to gain sponsorship, invite speakers and develop the program of the conference. Back to the top Conference on Private Sector Involvement in Protected Area Tony Charters conceived and convened the first conference dealing with Private Sector Involvement in Protected Area Management, in 1994. The conference aim was to promote a debate with the private sector on the topic of protected area management. Management of recreation reserves, national parks, state forests and other protected area used to be the sole responsibility of the public sector. The conference emphasised the growing public demand for these natural areas and the issues surrounding the necessity and difficulties of private sector involvement. One of the outcomes of the conference was the book ‘National Parks – Private Sector’s Role’, edited by Tony Charters, Michael Gabriel and Scott Prasser, 1996. The book provides practical case studies from around Australia and overseas and is an essential resource for students and all those involved in resource management, ecotourism and public administration. Back to the top @ Tony Charters and Associates Site designed by Shout Communications",30);arrFiles[30]=new Array(31,"preprojects.html","2005-08-24","Tony Charters & Associates","","","PREVIOUS PROJECTS • Recreation Management • Ecotourism Industry Development • Tourism in World Heritage Areas • Sustainable tourism development • Tourism, Policy, Planning & Development Previous Major Projects This section presents the major previous projects led by Tony Charters. For the past 15 years, Tony has been closely involved with leading edge projects that have pushed the boundaries of protected area management and tourism – with outstanding results. Through his considerable experience across both the public and private sectors, Tony has gained specialist knowledge in facilitating and developing solutions that provide bridges between tourism and conservation. Projects represent a broad range of themes and sub-themes including: • Recreation Management • Ecotourism Industry Development • Tourism in World Heritage Areas • Sustainable Tourism Development • Tourism, Policy, Planning & Development @ Tony Charters and Associates Site designed by Shout Communications",18);arrFiles[31]=new Array(32,"projects.html","2005-08-24","Tony Charters & Associates","","","CURRENT PROJECTS • Landmark Tourism Projects • Key Current Projects Current Projects Tony Charters has been involved in a wide range of landmark tourism projects in Australia. The Tony Charters and Associates team is currently working on the following key current projects : - The Voyages Hotels and Resort group-wide accreditation - The Campervan and Motorhome Club of Australia support - The Conservation and Tourism Partnership Strategy Plan - The Bed and Breakfast proposal - Logan Wetlands project TCA brings together specialised team to provide a fully integrated service to clients across all disciplines. @ Tony Charters and Associates Site designed by Shout Communications",16);arrFiles[32]=new Array(33,"recreation.html","2005-08-24","Tony Charters & Associates","","","PREVIOUS PROJECTS Recreation Management • Brisbane Forest Park • Qld Recreational Areas Management Board Recreation Management Tony Charters has been involved at the cutting edge of nature-based and ecotourism for twenty years. As Director of Brisbane Forest Park Authority, he was directly responsible for innovative projects that have each contributed significantly to the growth of ecotourism in Brisbane Forest Park and nationally. Those projects include the Go Bush Program, The Bush Volunteers Program and the Walkabout Creek Freshwater Study Centre. He also was involved in the Queensland Recreation Areas Management Board (RAM) board which is responsible for managing key recreation sites throughout the Queensland Parks and Wildlife Service. As Secretary of the board he managed three declared recreation areas namely Fraser Island, Moreton Island, Green Island. This Board aims to provide a wide range of opportunities for people to have fun in natural environments and to help people to appreciate, enjoy, respect and protect resources in recreation areas. Brisbane Forest Park Brisbane Forest Park is 28 500 hectares of superb bushland comprised of national parks, state forests and council reserves only 20 minutes from Brisbane city. Tony was involved in the conception, development and implementation of : • Go Bush Program • Bush Volunteers Program • Walk-about Creek Freshwater Study Centre Back to the top Go Bush Program This is a nature-based program developed within Brisbane Forest Park. This was the first comprehensive ’user pays’ nature program in Australia. The Go Bush Program, initiated in 1983, is now in its 22nd year. This is a stimulating and fun way to explore and experience the bush. The Go Bush Program conducts a wide range of activities including - off-track adventure walks, - full day bushwalks, - trail walks, - bush picnics, - nature search activities and field skills as ‘focus on frog’; ‘identifying rainforest plants’… - evening activities, and - activities especially for kids until 6 years These activities are designed for families, children, or singles - anyone who would like to learn more about the Australian wildlife, lands and its features. All the Go Bush activities are guided and booking is essential. Grades indicate the difficulty of the activity; from 1 (easy) to 5 (very difficult). Now, the Go Bush activities are held at four locations in South-east Queensland: - Brisbane Forest Park, - Daily Hill Forest Park, - Sunshine Coast parks, and - David Fleay Wildlife Park (Gold Coast) Back to the top Bush Volunteers Bush Volunteer program consists in a team of 60 volunteers working within Brisbane Forest Park, initiated in 1984 to implement a more comprehensive recreation program. Volunteers run a wide range of interpretive and resource management projects. This program was also established to enable community participation in the Park and provide management with a wider network of community contacts. Bush Volunteers are required to assist with the running of the Go Bush activities, assist weekend staff with customer’s services, provide information to the public about the park and its facilities and represent the Brisbane Forest Park at local fetes, festivals and shows. Since 1998, as a result of the Brisbane Forest Park’s greater role in the natural resource management, a second program has been in operation, ‘The Resource Volunteer Program. Its objectives are to assist the park with many of the resource protection based projects. Resource Volunteers assist park staff in specific activities including flora and fauna surveys, water quality monitoring and fire regeneration monitoring. Moreover they supply support to staff and specialist conveners who run the park’s projects. Back to the top Walkabout Creek Freshwater…Centre Great for nature-based recreation, Walk-about Creek Freshwater Study Centre re-creates a creek environment where you can see fish, lizards, pythons, turtles and platypus. And that’s not all, there is a nocturnal wildlife section, bird aviary, wallabies, amphibians and many other amazing animals. This unique wildlife offers a special close-up viewing displays. Walk-about Creek Freshwater is located at the Park’s Headquarters. It opens from 9.30 am – 4.30 pm weekdays and 10.00 am – 4.30 pm weekends and public holidays. Back to the top Qld Recreation Areas Management Board The Queensland Recreation Areas Management Board aims to provide a wide range of opportunities for people to have fun in natural environments and to help people to appreciate, enjoy, respect and protect resources in recreation areas. The Management board develops global recreation policy for these areas • Fraser Island • Moreton Island • Green Island Back to the top Fraser island Inscribed on the World Heritage list, Fraser Island is the world’s largest sand island of over 180, 000 hectares. Its outstanding sands dunes are still evolving, representing a significant ongoing ecological and biological process. Fraser Island has over 350 species of bird and an amazing diversity of plant life. Moreover, the amazing array of white sand beaches, beautiful rainforests, freshwater lakes and coloured sand cliffs make Fraser Island a renowned destination on the Fraser Coast. Tony Charters was actively involved in the management of Fraser Island through his involvement with the Queensland Recreation Areas Management Board, and then later as the Director of Environmental Management for Kingfisher Bay Resort and Village, a multi-award winning ecotourism resort on the west coast. Back to the top Moreton Island Moreton Island is situated just 35 kilometres from Brisbane in the Moreton Bay Marine Park. 98% of the island is National Park because of its fragile ecosystem including flora, fauna, its white sand beaches, freshwater lakes, wetlands and forests. The island offers a recreation area managed for nature-based recreation including camping, walking, fishing, and birdwatching. Seasonally, turtles, whales and wading birds can be observed. Back to the top Green Island Just 30 kilometres north-east of Cairns, Green Island offers more than 120 species of native plants, a wide range of birdlife and a true coral cay. The eastern part of the island is National Park and the surrounding reef and waters are Marine Park. Green Island houses a luxury resort and day-tripper facility offering a range of high quality services. Green Island Resort has a range of products certified by Ecotourism Australia as Eco Tourism advanced certified products. About 3,000 visitors travel to this small cay coral every week. Back to the top @ Tony Charters and Associates Site designed by Shout Communications",37);arrFiles[33]=new Array(34,"search.html","2005-08-24","Tony Charters & Associates","","","Search within All text Title Keywords Descriptions File name using All words Any words Exact phrase @ Tony Charters and Associates Site designed by Shout Communications",11);arrFiles[34]=new Array(35,"starfish.jpg","2005-08-24","starfish.jpg","","","",2);arrFiles[35]=new Array(36,"sunset-Fraser-Island.jpg","2005-08-23","sunset-Fraser-Island.jpg","","","",2);arrFiles[36]=new Array(37,"sustainable.html","2005-08-24","Tony Charters & Associates","","","PREVIOUS PROJECTS Sustainable Tourism Developpement • Kingfisher Bay Resort and Villages • Infrastructure project Sustainable Tourism Development Tony Charters is an expert advisor in sustainable infrastructure development. He was responsible for environmental planning and management of the 100m Kingfisher Bay Resort & Villages project on Fraser Island. His strong commitment in the ecotourism industry ensured the application of ecotourism and sustainable design principles. Within the Brisbane Forest Park, he completed a major infrastructure project , the Northbrook Parkway which offers facilities and develops the road-based tourism. Kingfisher Bay Resort and Villages Kingfisher Bay Resort is located on Fraser Island in south-east Queensland. The island is approximately 180,000 ha in area; around 185 km long and varies in width from 14 to 22 km. The island is renowned for its huge sand dunes, sand blows, over forty freshwater lakes and its rich bird life. Tony Charters was an expert advisor for the development and the implementation of the 100m Kingfisher Bay Resort and Villages project. This was a pioneering enterprise in the infant ecotourism market of 1991 and has won, and continues to win major state, national and international tourism and environmental awards for its innovative and highly successful enterprises. As Director of Environmental Management for 5 years, Tony conceived and developed the ecotourism enterprises of the business including multi million dollar turnover 4WD day tours, whale watching, sailing and walking tours, and the ecotourism approach to business. Kingfisher Bay Resort and Village is now highly awarded for its integrated ecotourism property, comprehensive planning and design processes. - Kingfisher Bay resort - Kingfisher interpretive program - Kingfisher ranger guided tours - Kingfisher whale watching - Kingfisher self-guided tours Back to the top Kingfisher Bay - Resort Built in harmony with its surroundings, Kingfisher Bay Resort provides general services and activities, including bars, restaurants, swimming-pools, spa, tennis courts, beauty therapy and massage, 4WD hire, a child care centre and junior eco-rangers program. There is a huge choice of activities, including whale watching, walks, rainforest treks, dolphin cruises and water activities. Conference facilities are available, too. To ensure that Kingfisher Bay was an integrated ecotourism property, a comprehensive planning and design process was developed. Kingfisher Bay Resort and Village offers a wide range of accommodation for everyone, from a multi-share lodge to luxury villas and hotel rooms. Kingfisher Bay Resort and Village includes 152 room hotel, 110 residential villas and a 120 bed wilderness lodge. To ensure that Kingfisher Bay resort met its obligations as an ecotourism resort, there were several key practices which were adopted. Including in those key design: - all buildings were limited to two levels with exterior colours blend with the natural bush colours - Company policy specified that local materials and personnel should be used to the greatest extent possible. - landscape treatment of the site used all local endemic species from the actual site and surrounding island environs. - The hotel centre complex was designed without air-conditionning. Natural convection currents are utilised to save an estimated 500,000 kw hours of energy each year. - All solid waste is compacted and transported off the island for mainland disposal. - Tertiary sewage treatment is undertaken. Kingfisher Bay has undertaken a wide range of monitoring activities to ensure that systems are functioning and that the ecosystem is continuing to sustain itself. Those monitoring activities include small mammal capture, tag and release programs; identification and monitoring of bats, birds and frogs and monitoring of walking trail and road conditions. Back to the top Kingfisher Bay - Interpretive program Kingfisher Bay adopted a similar approach to communication as that adopted by protected area management agencies. This includes interpretation and education, liaison with local interest groups and consultation. Over twenty full-time tertiary trained interpretive rangers are employed by the resort to provide face-to-face interpretive program. Back to the top Kingfisher Bay - Ranger Guided tours In summary, the activities include: - guided walks on a range of themes such as frogs, bats, littoral zones… - guided whale watching marine tours operated with a marine biologist - junior ranger program, a series of environmental activities suitable for children 4-14 years Back to the top Kingfisher Bay - Whale watching Humpback Whales visit Hervey Bay on their migration south to the Antarctic in August, September and October. Kingfisher Bay operates daily whale watching cruises under the interpretive guidance of a marine biologist. Whale watching codes of practice consistent with Advanced Level Ecocertification are followed. Back to the top Kingfisher Bay - Self Guided tours Two interpretive tracks offer the possibility of self-guided interpretation. This allows guests to move at their own pace and at a time that suits their individual needs. One track follows through the wallum swamplands, and the other one through a range of forest types, geological and cultural features. Interpretive displays, publications and videos are utilised to expose guests to the range of values occurring on Fraser Island. These communication tools include a beach driving video for people hiring 4WDs, which includes an environmental code of practice; a comprehensive information booklet on the island, produced in six foreign languages; a room tag encouraging guests to conserve and resources… Kingfisher Bay has been awarded international, national, state and regional awards since it has been operated. For example, it has been awarded the 2004 and 2005 Australian Tourism Award for Ecotourism; the 2004 Fraser Coast South Burnett Tourism Awards for Excellence - Environmental Tourism, the 2004 Queensland Tourism Award for Environmental Tourism; the 2002 Fraser Coast South Burnett Tourism Awards for Excellence – Restaurants and the 2001 Australian Tourism Awards for Environmental Tourism. Back to the top Infrastructure project Northbrook Parkway Tony Charters was closely involved in the development of the Brisbane Forest Park activities, programs and attractions in the formative years of the park 1982-1988. Northbrook Parkway, a major tourism and recreation initiative was the first major infrastructure project that Tony became involved with. The Northbrook Parkway commences at Mt Glorious and links the Brisbane Forest Park with the eastern shore of Lake Wivenhoe, across the D’Aguilar National Park. It offers a wide range of recreation experiences between the park and Lake Wivenhoe including lookouts, picnic sites, walking tracks and trails. Extract from Brisbane Forest Park website @ Tony Charters and Associates Site designed by Shout Communications",39);arrFiles[37]=new Array(38,"TMPaovrqllq6x.htm","2005-08-22","Tony Charters & Associates","","","ABOUT US The team - Tony Charters •Books •Speeches Tony Charters - Books and Speeches Tony was also editor and co-editor of a range of books which deal with ecotourism best practice, sustainable tourism, and private sector involvement in protected areas management. Tony is a frequent keynote speaker in national and international conferences. See his previous speeches Books Tony Charters has practiced as a journalist and has managed the public affairs and communications functions of both government and private sector organisations. He has managed the communications of highly sensitive issues involving conservation, indigenous affairs, resource management and tourism. Then he has published books as editor and co-editor. • Editor – Charters,A & Law,K (2000). Best Practice Ecotourism in Queensland . Brisbane: Tourism Queensland This book presents an overview of ecotourism topics including chapters on environmental management, consumer behaviour, marketing, product development, interpretation and operations on protected areas. It presents a range of best practice ecotourism themes and showcases how these practices are being implemented in Queensland. Click here to order Best Practice Ecotourism in Queensland Back to the top – Charters, A – Gabriel, M – Prasser, S (1996). National Parks – Private sector’s role . Toowoomba: USQ Press. This book deals with the private sector’s role in protected areas as national parks, state forests and reserves. It provides practical case studies from around Australia and overseas. . The growing of public demand for recreation areas could not be satisfied solely by public sector. But private sector’s implication presents some issues. Contact www.segra.com.au to order National Parks - Private Sector \'s role Back to the top • Co-editor – Buckley, R (2004) . Tourism in Parks . International Centre for Ecotourism Research. Brisbane: Griffith University – Harris, R. Butterworth-Heinemann (1995). Sustainable Tourism – an Australian perspective . – Kozlowski,J & Hill,G. Avebury (1995). Towards Planning for Sustainable Development. Back to the top Speeches - Ecotourism Association of Australia, Keynote presentation ‘ Eco Certification “Can you afford not to?” – November 2004 - Ecotourism Association of Australia, Presentation ‘ The Future of Ecotourism in Australia – Are we on the same track? ’ – October 2001 - Tourism Queensland Conference ‘ Partnerships for the future ’ – September 2001 - 2nd Asia Pacific Cleaner Production Roundtable ‘ Global Competitiveness through Cleaner Production ’ – 21-23 April 1999, Brisbane - APEC – Tourism Working Group on ‘ Environmentally Sustainable Tourism Accommodation ’ – 12th April 1999 - ‘ Japan Ecotourism Conference ’ – 26th March 1998 - Third Biennial Conference ‘ The development of Ecotourism in Queensland, Australia ’ – 1998 - ‘ Queensland Ecotourism Plan ’ – 1997 - Opening speech ‘ Ecotourism Association of Australia National Conference ’ – 1997, Port Stephens - ‘ Nationals in the North ’ Conference – 20th September 1997 - Ecotourism Management Australia ‘ Ecotourism – What is it? ’ - ‘ Strategies for Ecotourism Success ’ - ‘ Ecotourism Association’s Role in Policy Development ’ Back to the top @ Tony Charters and Associates Site designed by Shout Communications",38);arrFiles[38]=new Array(39,"Tony'books.html","2005-08-24","Tony Charters & Associates","","","T ABOUT US The Team - Tony Charters • Books • Speeches Tony Charters - Books and Speeches Tony was also editor and co-editor of a range of books which deal with ecotourism best practice, sustainable tourism, and private sector involvement in protected areas management. Tony is a frequent keynote speaker in national and international conferences. See his previous speeches Books Tony Charters has practiced as a journalist and has managed the public affairs and communications functions of both government and private sector organisations. He has managed the communications of highly sensitive issues involving conservation, indigenous affairs, resource management and tourism. Then he has published books as editor and co-editor. • Editor – Charters,A & Law,K (2000). Best Practice Ecotourism in Queensland . Brisbane: Tourism Queensland This book presents an overview of ecotourism topics including chapters on environmental management, consumer behaviour, marketing, product development, interpretation and operations on protected areas. It presents a range of best practice ecotourism themes and showcases how these practices are being implemented in Queensland. Click here to order Best Practice Ecotourism in Queensland Back to the top – Charters, A – Gabriel, M – Prasser, S (1996). National Parks – Private sector’s role . Toowoomba: USQ Press. This book deals with the private sector’s role in protected areas as national parks, state forests and reserves. It provides practical case studies from around Australia and overseas. . The growing of public demand for recreation areas could not be satisfied solely by public sector. But private sector’s implication presents some issues. Contact www.segra.com.au to order National Parks - Private Sector \'s role Back to the top • Co-editor – Buckley, R (2004) . Tourism in Parks . International Centre for Ecotourism Research. Brisbane: Griffith University – Harris, R. Butterworth-Heinemann (1995). Sustainable Tourism – an Australian perspective . – Kozlowski,J & Hill,G. Avebury (1995). Towards Planning for Sustainable Development. Back to the top Speeches - Ecotourism Association of Australia, Keynote presentation ‘ Eco Certification “Can you afford not to?” – November 2004 - Ecotourism Association of Australia, Presentation ‘ The Future of Ecotourism in Australia – Are we on the same track? ’ – October 2001 - Tourism Queensland Conference ‘ Partnerships for the future ’ – September 2001 - 2nd Asia Pacific Cleaner Production Roundtable ‘ Global Competitiveness through Cleaner Production ’ – 21-23 April 1999, Brisbane - APEC – Tourism Working Group on ‘ Environmentally Sustainable Tourism Accommodation ’ – 12th April 1999 - ‘ Japan Ecotourism Conference ’ – 26th March 1998 - Third Biennial Conference ‘ The development of Ecotourism in Queensland, Australia ’ – 1998 - ‘ Queensland Ecotourism Plan ’ – 1997 - Opening speech ‘ Ecotourism Association of Australia National Conference ’ – 1997, Port Stephens - ‘ Nationals in the North ’ Conference – 20th September 1997 - Ecotourism Management Australia ‘ Ecotourism – What is it? ’ - ‘ Strategies for Ecotourism Success ’ - ‘ Ecotourism Association’s Role in Policy Development ’ Back to the top @ Tony Charters and Associates Site designed by Shout Communications",38);arrFiles[39]=new Array(40,"Tony.html","2005-08-24","Tony Charters & Associates","","","ABOUT US The Team • Tony Charters • Dr. Elizabeth Saxon • Margie Brown • Emma Knezevic • Tony Walsh Tony Charters - Principal Originally trained as an environmental scientist, Tony Charters went on to specialise in protected area planning (at Masters’ level) and protected area management, specialising in nature-based recreation and World Heritage Area Management. For the past 15 years Tony has been closely involved with leading edge projects that have pushed the boundaries of protected area management and tourism – with outstanding results. Tony has many years experience in natural resource and tourism planning and management in both the public and private sectors. Tony Charters In particular, he has a background in nature-based recreation and ecotourism developments. Tony was Director of the Brisbane Forest Park Authority - Australia’s first integrated nature-based recreation authority. He was Secretary of the Queensland Recreation Areas Management Board and also the start-up Executive Director of the Wet Tropics Management Authority. Tony left the public sector in 1991 to take up the position of Director of Environmental Management for Kingfisher Bay Resort and Village on Fraser Island for 5 years to 1995. info@tonycharters.com Curriculum Vitae From 1995, Tony was Managing Director of Ecotourism Management Australia, an ecotourism consultancy company specialising in the development planning, feasibility assessment and marketing of ecotourism enterprises. Tony rejoined the public sector in 1997 to take up the position of Director, Environmental Tourism, and from 1999 to 2004, Executive Director of Policy, Planning and Development with Tourism Queensland. Through his considerable experience across protected area management and tourism – within both the public and private sectors, Tony has specialist knowledge in facilitating and developing ecotourism projects within icon sites. See Tony \'s books and speeches Back to the top @ Tony Charters and Associates Site designed by Shout Communications",20);arrFiles[40]=new Array(41,"TonyW.html","2005-08-24","Tony Charters & Associates","","","ABOUT US The Team • Tony Charters • Dr. Elizabeth Saxon • Margie Brown • Emma Knezevic • Tony Walsh Tony Walsh - Journalist As a former Press Secretary and Speech Writer over many years for various ministers in the Queensland Government, Tony has experience in the promotion and public presentation of the various stages of project development and issues management. Tony has written four books, mainly on historical themes of Queensland: Lady Elliot, First Island of the Great Barrier Reef. World Expo 88, Brisbane (Co. A). Far North Queensland, Australia’s Last Frontier. Queensland on Both Sides of the Bar. He is the editor of The Tattler magazine, the official quarterly magazine of Tattersall’s Club. Tony Walsh Tony is also a member of the Australian Society of Travel Writers. apwalsh@bigpond.net.au His travel articles and personality profiles on the many facets of the Queensland Tourism Industry have been widely published in Australia and overseas through his vast network of media contacts. Curriculum Vitae @ Tony Charters and Associates Site designed by Shout Communications",17);arrFiles[41]=new Array(42,"ttff/Program only final.pdf","1970-01-01","untitled","","","SURFERS PARADISE MARRIOTT RESORT GOLD COAST, QUEENSLAND  FINAL PROGRAM AND ABSTRACTS  Fourth National Conference on  TOURISM FUTURES  Investing for Growth 2 to 5 October 2005  proudly hosted by    KEYNOTE SPEAKERS  We have sourced keynote speakers from a diverse range of backgrounds that include tourism, government, industry associations, operators, airline and business sectors. In addition to the keynote speakers featured below, we have over 130 confirmed concurrent presenters and workshop facilitators.  Rupert McCall  Master of Ceremonies  Terry Jackman AM  Chairman ­ Tourism Queensland  Hon. Fran Bailey MP  Minister for Small Business and Tourism  Scott Morrison  Managing Director, Tourism Australia  Geoff Carmody  Consultant & Co-Founder, Access Economics  Don Henry  Executive Director ­ Australian Conservation Foundation  Prof. Terry De Lacy  Chief Executive ­ Sustainable Tourism CRC  Bernard Salt  Partner ­ KPMG  Grant Hunt  CEO ­ Voyages  Hon. Tim Fischer OA  Chairman ­ Tourism Australia  Prof. Ian Lowe AO  Griffith University  Michele Levine  Chief Executive Officer - Roy Morgan Research  Dr John Cole  Executive Director, Sustainable Industries Division - Queensland Environmental Protection Agency (EPA)  Wayne Kayler-Thomson  Deputy Chief Executive ­ Tourism Victoria and Chairman ­ Australian Regional Tourism Network  Helen Ringrose  Director-General ­ Department of Tourism, Fair Trading and Wine Industry Development  Gilbert Rochcouste  Managing Director ­ Village Well  Andrew Skeat  Great Barrier Reef Marine Park Authority  Soheil Abedian  Joint Managing Director Sunland Group Limited  Jeff Floyd  CEO ­ AAA Tourism  Lois Peeler  Aboriginal Tourism Australia  Saul Eslake  Chief Economist - ANZ Bank  Emma Alberici  Finance Editor, 7.30 Report, ABC Television  Ros Moriarty  Managing Director ­ Jumbana Group  Rob Gurney  Head of Sales and Marketing, Qantas Airlines  Siimon Reynolds  Creative Director - Love Communications    WELCOME MESSAGE  Queensland is proud to host the Fourth Annual Tourism Futures Conference, and I welcome you to this important forum. Tourism makes a major contribution to Australia \'s economy and way of life. For Queensland it is absolutely essential. It is our second-largest export industry and employs almost one in 10 Queenslanders. Tourism has emerged from the shadows of global and local events as a strong and sustainable economic, social and environmental force. Hard work and inspired vision have generated substantial public and private investment through the difficult years, producing vital new infrastructure. We now have a more competitive national aviation industry, with a centre of gravity that is shifting north - to Queensland. With encouragement from the Queensland Government and the private sector, our cruise shipping industry is also growing and is expected to generate  100 million for Queensland this year. However environmental, economic and market conditions are constantly changing and tourism, like other industries, must tackle new challenges. The industry must continue to innovate and seize opportunities. The Fourth National Conference on Tourism Futures, with the theme Investing for Growth, will identify where resources can be best directed for optimum sustainable growth and profits. Issues on the table will include vision, planning, leadership and skilling. For instance, delegates will consider: A common vision for the future of tourism in Australia Working together for tourism planning and development to benefit the whole industry Cohesive industry leadership in partnership with government Professional skills training and accreditation, and more attractive employment conditions and career options - to deliver better career opportunities and greater workforce retention rates. Queensland, the Smart State, is home to a highly-innovative tourism industry. We are proud to have initiated this conference, and proud of the achievements of previous forums. I know you will have your own views on Investing for Growth and I encourage you to raise them during conference sessions. Hon. Peter Beattie MP  Premier of Queensland and Minister for Trade  MINISTER \'S WELCOME  Welcome to the Fourth National Conference - Tourism Futures and one of Queensland \'s premier destinations, the Gold Coast. This year \'s conference promises to be both enlightening and inspiring with a speaker program that boasts some of the nation \'s most respected commentators on tourism issues. Tourism is a remarkable and complex industry. Resilient and robust, its economic strength is felt at all levels of government, across many allied industries and by Australian communities, large and small, everywhere. The decision to take part in this important event is evidence of your commitment to build on that strength and play your part in the creation of a sustainable industry. Sustainability is essential but it will take collaborative action on behalf of a wide range of stakeholders to get it right. Tourism Futures will present you with many opportunities to consider and discuss key topics, and form new ideas, approaches and partnerships that will enrich your efforts long after the conference concludes. I wish all delegates an enjoyable and rewarding three days and hope each of you finds the time during your stay to explore and experience all that the Gold Coast offers.  MESSAGE FROM THE MINISTER FOR SMALL BUSINESS AND TOURISM  I am delighted to welcome delegates to the Fourth National Tourism Futures Conference. This year \'s theme Investing for Growth offers excellent opportunities to explore the interaction between public and private sectors for growth and development in the tourism industry. It will be an exciting four days, as there will be many expert speakers who will be addressing future trends in tourism and discussing ways that the Australian tourism industry can prepare to meet the opportunities and challenges that lie ahead. The Australian Government is investing  453 million over the next three years to better position Australia in the global market and to encourage more Australians to holiday at home. I have recently appointed Decipher Technologies to develop a national tourism accreditation portal. This accreditation portal will ensure quality tourism products for international and domestic tourists. Strengthening of the Approved Destination Status scheme will see our Chinese tourists have a high quality tourism experience when visiting Australia and are protected from unscrupulous practices of a small number of rogue tourism operators. The challenges posed by projected growth in inbound tourism, both from emerging markets such as China and India and from our established markets, calls for renewed investment by industry into infrastructure, product and marketing. Two consultative groups have now been established to develop a National Tourism Investment Strategy and an Emerging Markets Strategy to position Australia strongly in the global market and to capture future markets. The Australian tourism industry is well on its way to achieving the forecast growth of 9.3 million international visitors and 323 million domestic tourists in 2014. This  73 billion industry contributes significantly to the national, state and territory economies and it is vital that we work together to ensure the continued growth and prosperity of the tourism sector. I hope this conference will inspire and generate new ideas to build upon the Australian tourism industry \'s huge potential.  The Hon. Fran Bailey, MP  Minister for Small Business and Tourism  The Hon. Margaret Keech MP  Minister for Tourism, Fair Trading and Wine Industry Development (Qld)    CONFERENCE PROGRAM  PRE-CONFERENCE  SUN  3.00 - 6.00pm: 7.30 -10.30pm:  2 OCTOBER  Registration for pre-conference forums Networking Dinner (optional) however highly recommended Venue: Billy \'s Beach House Hotel, Cnr The Esplanade and Hanlan Street, Surfers Paradise  OPTIONAL PRE-CONFERENCE FORUMS  MON  7.30am: 8.30 -5.00pm: 9.00 -4.30pm: 9.00 -5.00pm: 8.45 -5.00pm:  3 OCTOBER  Registration opens Technology Futures Local Government Driving Regional Tourism Aviation: Destination Growth under New Paradigms Growing Tourism: Key Drivers and Investors  TOURISM FUTURES CONFERENCE  3.00 -6.00pm: 6.30 -8.30pm: Tourism Futures Conference ­ Registration Tourism Futures Conference ­ Welcome Cocktail Party Venue: Poolside at the Surfers Paradise Marriott Hotel - Supported by Gold Coast City Council  TUES  7.30am: 8.30am: 8.35am: 8.40am: 8.50am: 9.10am: 9.30am: 9.50am:  4 OCTOBER  Registration opens - Venue: Conference Foyer, Surfers Paradise Marriott Hotel Official Opening and Welcome Master of Ceremonies: Rupert McCall Presentation on Themes and Delegation Tony Charters, Conference Convenor Introduction of Ministers Terry Jackman, Chairman ­ Tourism Queensland to introduce Ministers Hon. Margaret Keech MP, Minister for Tourism, Fair Trading and Wine Industry Development - Video Welcome Hon. Fran Bailey MP, Minister for Small Business and Tourism Geoff Carmody, Consultant & Co-Founder, Access Economics  Analysis of Performance of the Australian Tourism Industry and Predictions on Future Issues  Scott Morrison, Managing Director ­ Tourism Australia   Tourism into the Future  Rob Gurney, Head of Sales and Marketing, Qantas Airlines  Aviation Futures: Drivers for Growth  Questions and Answers Morning Tea - Venue: Conference Foyer, Surfers Paradise Marriott Hotel Don Henry, Executive Director ­ Australian Conservation Foundation  Working Together to Protect and Enjoy the Environment  Prof Terry De Lacy, Chief Executive ­ Sustainable Tourism CRC   The State of the Industry: Australian Tourism  Grant Hunt, Chief Executive Officer ­ Voyages  Community and Environment ­ the Tourism Industry  Bernard Salt, Partner - KPMG  Investment Implications of our Demographic Destiny  Questions and Answers Lunch with The Hon. Tim Fischer OA, Chairman ­ Tourism Australia Venue: Garden Terrace, Surfers Paradise Marriott Hotel   Tango in Tourism: Driving Future Tourism Investment ­ Lessons from other Sectors   10.10am: 10.30 -11.00am: 11.00am: 11.20am: 11.40am: 12.00pm: 12.20pm: 12.30 - 1.30pm:    CONFERENCE PROGRAM  Concurrent Sessions  Sustainable Development Theme Venue: Waianbah Room  Phil Harman, Tourism Noosa & Noosa Community Tourism Board  Cocktail of Experiences  Claire Ellis, Tourism Tasmania  Sustainable Tourism Indicators in Tasmania   Competitive Advantage Theme Venue: Elston Room  Greg Watts, Office of Economic & Statistical Research Queensland Treasury  A Dynamic General Equilibrium Model of Tourism  Steven Ciobo MP, Federal Member for Moncrieff  Hopping over Barriers to Competition: Why a National Champion and Liberalised Skies are Good for Tourism  Helen Ayres, School of Information Management & Tourism Division of Communication & Education, University of Canberra  Influences on Careers in the Tourism Industry  Ramy Filo, Australian Timeshare & Holiday Ownership Council   The Changing Face of the Timeshare Industry in Australia   Workshop: Transport Investment Supporting Tourism Growth Venue: The Hinterland Rooms  Facilitated by Eddie Peters, District Director (South Coast Hinterland), Department of Main Roads. Access is a critical factor in tourism, with roads and transport akin to being the lifelines to industry. Drive is still the biggest means of access for tourism and provides a vital linkage to transport. Queensland Transport and the Department of Main Roads, assisted by Tourism Queensland will explore tourism infrastructure and tourism growth strategies for expansion into the next decade. Session 1: Department of Main Roads, Queensland Transport and Tourism Queensland Historical overview and reasons why transport matters. Session 2: Department of Main Roads and Queensland Transport Transport and tourism in the future. Questions & Answers  Marketing Theme Venue: The Verandah Room  1.30 ­ 1.50pm:  Ian MacFarlane, Tourism Australia  Does Destination Branding Have a Future  Double Session  1.50 ­ 2.10pm:  2.10 ­ 2.30pm:  Paul Weymouth, South Australian Tourism Commission   The Sustainable Tourism Package - Aligning the Rules with the Vision  Karin Schianetz, Environmental Engineering, University of Queensland and ST CRC  Challenges of Sustainability Assessment for Tourism Destinations  Questions & Answers  Philip Curry, Consult Curry  Where in the World are Consideration Sets: Connecting Tourists, Destinations & Business   2.30 ­ 2.50pm:  Shawn Day Newcastle City Council  Shedding the Steel City Image: The Role of Tourism in City Centre Renewal in Newcastle, NSW  Questions & Answers  2.50 ­ 3.00pm:  Questions & Answers  3.00 ­ 3.30pm: Afternoon Tea - Venue: Conference Foyer, Surfers Paradise Marriott Hotel Concurrent Sustainable Marketing Theme Strategic Partnerships & Sessions Development Theme Alliances Theme Venue: The Verandah Room Venue: Waianbah Room Venue: Elston Room  3.30 ­ 3.50pm: Andrew Millward, The Royal Automobile Club of Queensland (RACQ)  RACQ \'s On-line Trip Planner  Peter Hadley, Department of Industry, Tourism & Resources  Cruise Shipping Review  Natasha Dunne, Harvest Hotline Australia   Visa Changes to Benefit Tourism in Regional Areas  Peter O \'Reilly, Tourism Queensland, and Toby Hutcheon, Queensland Conservation Council   Tourism And Conservation: a United Vision For Queensland  Questions & Answers Prof Michael C.G. Davidson, Griffith University  Quality: A Competitive Advantage?  Joyce DiMascio, TTF Australia  Leveraging the Value of Major Events  Dennis Chant, Queensland Airports Limited   Tourism and Aviation Interdependencies  Stephen Pahl, Ecotourism Australia  What Travellers Want  ­ Authenticity in Ecotourism Helen Lewis, Outback Highway Development Council   The Outback Highway ­ a Journey Through the Heart Mally McMurtrie, Southern Downs Tourist Association  Reluctant Partners  Sarah Gardiner, Principal Project Officer Tourism, Gold Coast City Council  A Case Study of the Gold Coast Backpacker Industry  Char-Lee McLennan, Tourism Branch, Economic Development & Major Projects, Gold Coast City Council   The Gold Coast Golf Monitor ­ (GCGM)   Workshop: Developing a Shared Vision- Shaping our Tourism Future Venue: The Hinterland Rooms  Stewart Moore, Managing Director, Sustainable Tourism Services Ian Kean, Managing Director, Tourism Services Pty Ltd The process of building a shared vision for tourism involves developing a picture of the kind of future we seek to create for visitors and residents alike. Where will tourism be in 2015, what are the opportunities and threats and how do we strategically position ourselves to respond to these challenges in a changing global tourism landscape? Consistent with the theme of the Conference, this workshop will look at future scenarios for the industry and assess the implications for the sustainable development of the tourism industry in Queensland and Australia. Questions & Answers  3.50 ­ 4.10pm:  4.10 ­ 4.30pm:  4.30 ­ 4.50pm:  4.50 ­ 5.00pm:  Questions & Answers  Questions & Answers  7.30 ­ 10.30pm:  Networking Dinner (optional) however highly recommended Venue: Grumpy \'s Wharf,  Tiki Village  Riverend Cavill Avenue, Surfers Paradise - includes 2 course meal and drinks    CONFERENCE PROGRAM  WED  Concurrent Sessions  5 OCTOBER  Workshop: Tourism Workforce Trends and Challenges Venue: The Hinterland Rooms Registration opens - Venue: Conference Foyer, Surfers Paradise Marriott Hotel  Carolyn Childs, Travel Research Centre  Using Research To Grow Visitation and Expenditure. A Case Study: Modelling Travel To The Outback.  Jill Collins, Voyages   The Importance of Corporate Reputation in an Uncertain World  Ian MacFarlane, Tourism Australia and Geoff Buckley, Tourism Australia   Talking to the Right People  Double Session Facilitated by: Brad Cox, Communications and Extensions Manager, Sustainable Tourism Services Session 1: Prof Terry De Lacy, Sustainable Tourism Cooperative Research Centre  Knowledge Products Introduction  Session 2: Prof Leo Jago, Sustainable Tourism CRC  Encore Event Evaluation Kit  Session 3: A/Prof Marg Deery, Sustainable Tourism CRC   Visitor Information Centre Kit  Session 4: Prof Leo Jago, Sustainable Tourism CRC  Motel Makeover Kit  Session 5: Mark Phillips, Decipher  Decipher Technologies  Facilitated by: Rod Camm, Executive Director - Industry Development Division, Department of Employment and Training Representatives from the Queensland Department of Employment and Training and the Australian Department of Employment and Workplace Relations will jointly present the latest developments in the tourism workforce. Facilitators will invite discussion concerning tourism workforce trends and challenges; skills shortages; the latest training options; and industrial relations. The session will also cover employment and training initiatives targeting the ageing workforce, Indigenous peoples and people with a disability.  Marketing Theme Venue: The Verandah Room  Workshop: Sustainable Tourism CRC - Profits from Innovation Venue: Elston Room  Sustainable Development Theme Venue: Waianbah Room  7.30am: 8.30 ­ 8.50am:  8.50 ­ 9.10am:  9.10 ­ 9.30am:  9.30 ­ 9.50am:  Alison Taylor, Queensland Department of Local Government and Planning  Local Planning for Tourism \'s Future in Queensland \'s Coastal Communities  Tom Frost, Booz Allen Hamilton  Getting Our Share of the Emerging Giants  Prof Jack Carlsen, Tourism Studies ­ Curtin University  Investing in Research: The Sustainable Tourism CRC  Prof Beth Woods, Executive Director, Queensland Dept of Primary Industries and Fisheries R&D Strategy  Profitable Primary Industries ­ I \'d Like to See That  Tamara Wilcock, National Coordinator, International Event Coordinator Network, Tourism Delivery Support Section, DIMIA   Visa information for Business Tourism to Australia   9.50 ­ 10.00am:  Questions & Answers  Questions & Answers  Questions & Answers  Questions & Answers  10.00 ­ 10.30am:  Morning Tea - Venue: Conference Foyer, Surfers Paradise Marriott Hotel Session 2: Industry Development & Marketing Venue: Waianbah Room Rupert McCall, Master of Ceremonies  Michele Levine, Roy Morgan Research   Tourism and Leisure in the 21st Century  Wayne Kayler-Thomson, Tourism Victoria, Chairman - Australian Regional Tourism Network  Building the Future of Regional Tourism  Gilbert Rochcouste, Village Well  Community Capacity Building and Leadership   Themed Session 1: Keynote Presentations Plenary Session Sustainability & Standards - Venue: Elston Room Chair: Tony Charters, Conference Convenor  10.30 ­ 10.50am: Prof. Ian Lowe, Griffith University  Global Warming: Implications for Tourism ­ How Can the Industry Respond  Dr John Cole, Queensland Environmental Protection Agency (EPA)   Valuing the Environment and the Future of Tourism in Queensland  Helen Ringrose, Department of Tourism, Fair Trading and Wine Industry Development (Qld)  Indigenous Tourism Development in Cape York and Regional Queensland  Andrew Skeat, Great Barrier Reef Marine Park Authority  Partnerships in Protected Areas  Jeff Floyd, AAA Tourism  Investing for Growth Through Quality Systems ­ the Outlook for Australia  Questions & Answers  10.50 ­ 11.10am:  11.10 ­ 11.30am:  11.30 ­ 11.50am: 11.50 ­ 12.10pm:  Soheil Abedian, Sunland Group Limited  Case Study on Sunland \'s Approach to Building Tourism Icons  Lois Peeler, Aboriginal Tourism Australia  Investing in the Future ­ Drawing on the Past  Questions & Answers  12.10 ­ 12.30pm:    CONFERENCE PROGRAM  12.30 ­ 1.30pm: Lunch - Venue: Garden Terrace, Surfers Paradise Marriott Hotel Concurrent Sustainable Development Competitive Advantage Sessions Theme Theme Venue: Waianbah Room Venue: Elston Room  1.30 ­ 1.50pm: Dr Ronda Green, Araucaria Ecotours  Balancing Quality Wildlife Tourism & Biodiversity Conservation  Stephen Grieve, Council of Tourist Associations  Local Area Tourism Research ­ The Solution At Last   Strategic Partnerships & Alliances Theme Venue: The Hinterland Rooms  Rowan Sproule, Infrastructure & Research - Tourism Tasmania  Developing the Huon Valley as a Tourism Destination   Marketing Theme Venue: The Verandah Room  Jenny Tonkin - Park Operator representing the Caravan Industry Australia   The Economic Future of the Caravan Park Industry  Andy Gray, Queensland - Pacific Micromarketing  Customer and Market Segmentation ­ Chasing the One-toOne marketing Ideal  Graham Dillon O.A.M, Kalwun Development Corporation Ltd  Indigenous Tourism in a Multicultural Society   1.50 ­ 2.10pm:  Ameeta Jain, Deakin University  Ecotourism in Costa Rica: An Economic Framework of Analysis   Gary Rebgetz, Campervan and Motorhome Club of Australia  Investing to Achieve Sustainable Growth of the Motorhome and Self-contained Vehicle Market   Bruce Leaver, Parks Australia Division, Department of Environment & Heritage   \'National Park \' a Brand Name Lost in the Clatter   2.10 ­ 2.30pm:  Matt Morris, Mareeba Shire Council  Development of a National Avitourism Industry ­ an Australian Tourism & Conservation Initiative   Carmen Smith, Destination Queensland - Tourism Queensland.  Building Skills in Queensland Tourism   Prof Jeff Wilks, University of Queensland, Brett Williamson, Surf Life Saving Club Queensland and George Hill, Surf Life Saving Club Queensland   Tourists and Beach Safety in Queensland ­ Developing Strategic Partnerships   2.30 ­ 2.45pm: 2.45 -3.15pm: 3.15 -3.35pm: 3.35 -3.55pm: 3.55 -4.15pm: 4.15 -4.35pm: 4.35 -5.35pm: 5.35pm: 6.45pm -Late:  Questions & Answers  Questions & Answers  Questions & Answers  Questions & Answers  Afternoon Tea - Venue: Conference Foyer, Surfers Paradise Marriott Hotel Saul Eslake, Chief Economist - ANZ Bank  Tourism Investment  Emma Alberici, Finance Editor, 7.30 Report, ABC Television  Investing for Growth - Perspectives for Small Tourism Business Operators  Ros Moriarty, Managing Director ­ Jumbana Group  Building Indigenous Involvement in the Tourism Industry Through Art and Design  Siimon Reynolds, Creative Director - Love Communications  Building Destination Awareness  Scott Morrison, Managing Director - Tourism Australia, and State Tourism Organisation \'s CEO Forum Interactive workshop of major conference outcomes and future agendas Close Official Conference Finale Dinner Venue: Dreamworld (includes courtesy return transfers) Coaches will depart 6.45pm sharp. Delegates are to meet outside the Marriott front entrance  Plenary Session - Venue: Elston Room    ",12);arrFiles[42]=new Array(43,"ttff/ttff_monday.html","2005-11-19","Tony Charters & Associates","","","USEFUL LINKS Tourism Futures Conference Tourism Futures Conference Communique Kingfisher Bay Resort Brisbane Forest Park SEGRA Conference Tourism Futures Papers and Presentations Monday 3rd October 2006 Some Presentations are large and may take few minutes to load! One-Day Forums Aviation - Destination Growth Under New Paradigms Back to the top Forum Program New Paradigms for Regional Airports – Business Drivers into the Next Decade Dennis Chant, Managing Director, Queensland Airports Limited Policy Perspectives on Tourism and Aviation Futures Janet Murphy, Head of Tourism Division Department of Industry, Tourism and Resources Airline Perspectives on Aviation Futures Steven Greenway, Virgin Blue New Paradigms for Capital City Airport: Business Drivers into the Next Decade “The Fifth Wave” Cam Macphee,Airline & Cargo Commercial Manager,Brisbane Airport Corporation Pty Ltd Partnerships between tourism, airports and airlines - a great affair” Carly Sommer, Queensland Airports Limited “How can Airlines and the Community/Airports Work Together for a Mutual Benefit?” Tim Anderson, General Manager, Avalon Airport Emerging Travel Patterns in Fly-DriveInterstate Leisure Tourism Karl Flowers, Tourism and Aviation Economist Growing Tourism - Key Drivers & Investors Back to the top Forum Program “MFS’s Strategic Interest in Tourism” Rolf Krecklenberg, Executive Director, MFS Group Growing Tourism Key Drivers and Investors Focus on Yield Grant Hunt, CEO, Voyages Drivers of Tourism Growth Focus on emerging markets: Case Study Sydney Aquarium James Fulford, CEO,Sydney Attractions Group Ltd “Connecting with the Financial Sector “ Ramona Enconniere, Head, Corporate Bank, OCBC (Overseas Chinese Bank Corporation) Bank (Victoria) “Integrating Destination Development and Investment Strategies” Daniel Gschwind, Chief Executive Officer, Queensland Tourism Industry Council The Major Drivers for building Inbound markets to Australia Peter Colahan, Executive Director,Australian Vacations Local Government Back to the top Forum Program Tourism Challenges and Tourism Challenges and Opportunities on the Opportunities on the Gold Coast Ron Clarke MBE, Mayor, Gold Coast City Council How Can State Government Take a Proactive Role in Promoting Regional Tourism? Claire Ellis, Director Destination Development, Tourism Tasmania “The Federal Government taking a Proactive Role in Promoting Regional Tourism” Peter Hadley, Manager, Regional and Niche Team, Department of Industry, Tourism andResources Tools for Local Government Tourism Research, Planning and Maintaining Dr Peter Robins, Tourism Research Australia “Herding Cats” Funding Partnerships with Local Government Funding Partnerships with Local Government David Aaron, Chairman Tourism Sunshine Coast “Monitoring Regional Tourism Activity to Maximise Potential” Jane Mallum, Director Research, TourismQueensland “Innovative Approaches to Attract Motorhomes and Campervans” Cr Les Tyrell, Mayor, Thuringowa CityCouncil, Queensland Cross Border Development of Cross Border Development of Outback TourismOutback Tourism Mike Crowe, Networking and Communications Manager Desert Knowledge, Australia/Desert Knowledge CRC “Local Government Perspective of Tourism in the Huon Valley” Aletta Handlinger, Tourism & MarketingOfficer, Huon Valley Council, Tasmania “Roads, Rates, Rubbish…oh and Tourism” Debra Howe, Community/Economic Development Manager, Crows Nest ShireCouncil, Queensland “A Vision for Building the B&B and Farmstay Market” Peter Cook, Chair of National Body, Bed &Breakfast and Farmstay Australia Tourism Technology Futures Back to the top Forum Program “Australian Tourism Data Warehouse – knitting in a fragmented tapestry” Liz Ward, General Manager, ATDW “Budget airlines: the online success story” Steven Greenway, Head of Commerce and Distribution, Virgin Blue “Online marketing that works: Actual case studies of online marketing activity” Lachlan Brahe, Communications Director, eMitch Ltd @ Tony Charters and Associates Site designed by Shout Communications",37);arrFiles[43]=new Array(44,"ttff/ttff_papers.html","2005-11-19","Tony Charters & Associates","","","USEFUL LINKS Tourism Futures Conference Tourism Futures Conference Communique Kingfisher Bay Resort Brisbane Forest Park SEGRA Conference Tourism Futures Papers and Presentations Some Presentations are large and may take few minutes to load! Monday 3rd October Tuesday 4th October Wednesday 5th October One-day Forums Aviation - Destination Growth Under New Paradigms Growing Tourism - Key Drivers & Investors Local Government Tourism Technology Futures Keynote Session Keynote Session Concurrent Sessions Competitive Advantage Theme Marketing Theme (1) Sustainable Development Theme (1) Workshop: Transport Investment Supporting Tourism Growth Strategic Partnerships & Alliances Theme Marketing Theme (2) Sustainable Development Theme (2) Keynote Session Keynote Sessions 1: Sustainability & Standards Keynote Sessions 2: Industry Development & Marketing Keynote Sessions 3 Concurrent Sessions Sustainable Development Theme Workshop: Sustainable Tourism CRC - Profits from Innovation Marketing Theme Workshop: Tourism Workforce Trends and Challenges Competitive Advantage Theme Strategic Partnerships & Alliances Theme @ Tony Charters and Associates Site designed by Shout Communications",21);arrFiles[44]=new Array(45,"ttff/ttff_tuesday.html","2005-11-19","Tony Charters & Associates","","","USEFUL LINKS Tourism Futures Conference Tourism Futures Conference Communique Kingfisher Bay Resort Brisbane Forest Park SEGRA Conference Tourism Futures Papers and Presentations Tuesday 4th October 2006 Some Presentations are large and may take few minutes to load! Keynote Session Back to the top Forum Program “Analysis of Performance of the Australian Tourism Industry and Predictions on Future Issues” Geoff Carmody, Consultant & Co-Founder, Access Economics Presentation on Themes and Delegation Tony Charters, Conference Convenor “ Tourism into the Future” Scott Morrison, Managing Director – Tourism Australia “Investment Implications of our Demographic Destiny” Bernard Salt, Partner - KPMG “The State of the Industry: Australian Tourism” Prof Terry De Lacy, Chief Executive – Sustainable Tourism CRC “Community and Environment – the Tourism Industry” Grant Hunt, Chief Executive Officer – Voyages Concurrent Sessions Competitive Advantage Theme Back to the top “A Dynamic General Equilibrium Model of Tourism” Greg Watts, Office of Economic & Statistical Research Queensland Treasury “Influences on Careers in the Tourism Industry” Helen Ayres, School of Information Management& Tourism Division of Communication & Education, University of Canberra “The Changing Face of the Timeshare Industry in Australia” Ramy Filo, Australian Timeshare & Holiday Ownership Council Marketing Theme (1) Back to the top “Where in the World are Consideration Sets: Connecting Tourists, Destinations & Business” Philip Curry, Consult Curry “Shedding the Steel City Image: The Role of Tourism in City Centre Renewal in Newcastle, NSW” Shawn Day Newcastle City Council Sustainable Development Theme (1) Back to the top “Cocktail of Experiences” Phil Harman, Tourism Noosa & Noosa Community Tourism Board “Sustainable Tourism Indicators in Tasmania” Claire Ellis, Tourism Tasmania “The Sustainable Tourism Package - Aligning the Rules with the vision” Paul Weymouth, South Australian Tourism Commission “Challenges of Sustainability Assessment for Tourism Destinations” Karin Schianetz, Environmental Engineering, University of Queensland and ST CRC Workshop: Transport Investment Supporting Tourism Growth Back to the top Facilitated by Eddie Peters, District Director (South Coast Hinterland), Department of Main Roads. Access is a critical factor in tourism, with roads and transport akin to being the lifelines to industry. Drive is still the biggest means of access for tourism and provides a vital linkage to transport. Queensland Transport and the Department of Main Roads, assisted by Tourism Queensland will explore tourism infrastructure and tourism growth strategies for expansion into the next decade. Session 1: Department of Main Roads, Queensland Transport and Tourism Queensland Historical overview and reasons why transport matters. Session 2: Department of Main Roads and Queensland Transport Transport and tourism in the future . [ Download ] Strategic Partnerships & Alliances Theme Back to the top “The Outback Highway – a Journey Through the Heart” Helen Lewis, Outback Highway Development Council “Reluctant Partners” Mally McMurtrie, Southern Downs Tourist Association “A Case Study of the Gold Coast Backpacker Industry” Sarah Gardiner, Principal Project Officer Tourism, Gold Coast City Council “The Gold Coast Golf Monitor – (GCGM)” Char-Lee McLennan, Tourism Branch, Economic Development & Major Projects, Gold Coast City Council Marketing Theme (2) Back to the top “Quality: A Competitive Advantage?” [ Paper ] [ Presentation ] Prof Michael C.G. Davidson, Griffith University “Leveraging the Value of Major Events” Joyce DiMascio, TTF Australia “Tourism and Aviation Interdependencies” Dennis Chant, Queensland Airports Limited “What Travellers Want” – Authenticity in Ecotourism Stephen Pahl, Ecotourism Australia Sustainable Development Theme (2) Back to the top “Cruise Shipping Review” Peter Hadley, Department of Industry, Tourism & Resources Investing in Research: The Investing in Research: The Sustainable Tourism CRC Sustainable Tourism CRC Professor Jack Carlsen, Leader –Sustainable Enterprises Research Program “Tourism And Conservation: a United Vision For Queensland” Peter O’Reilly, Tourism Queensland, and Toby Hutcheon, Queensland Conservation Council @ Tony Charters and Associates Site designed by Shout Communications",41);arrFiles[45]=new Array(46,"ttff/ttff_wednesday.html","2005-11-19","Tony Charters & Associates","","","USEFUL LINKS Tourism Futures Conference Tourism Futures Conference Communique Kingfisher Bay Resort Brisbane Forest Park SEGRA Conference Tourism Futures Papers and Presentations Wednesday 5th October 2006 Some Presentations are large and may take few minutes to load! Keynote Session Sustainability & Standards Back to the top Forum Program “Global Warming: Implications for Tourism – How Can the Industry Respond” Prof. Ian Lowe, Griffith University “Valuing the Environment and the Future of Tourism in Queensland” Dr John Cole, Queensland Environmental Protection Agency (EPA) “Indigenous Tourism Development in Cape York and Regional Queensland” Helen Ringrose, Department of Tourism, Fair Trading and Wine Industry Development (Qld) “Partnerships in Protected Areas” Andrew Skeat, Great Barrier Reef Marine Park Authority Industry Development & Marketing Back to the top “Tourism and Leisure in the 21st Century” Michele Levine, Roy Morgan Research Building the Future of Regional Tourism Wayne Kayler-Thomson, Tourism Victoria, Chairman - Australian Regional Tourism Network “Case Study on Sunland’s Approach to Building Tourism Icons” Soheil Abedian, Sunland Group Limited “Investing in the Future – Drawing on the Past” Lois Peeler, Aboriginal Tourism Australia “Community Capacity Building and Leadership” Gilbert Rochcouste Keynote Session 3 Back to the top “Building Indigenous Involvement in the Tourism Industry Through Art and Design” Ros Moriarty, Managing Director – Jumbana Group “Tourism Investment” Saul Eslake, Chief Economist - ANZ Bank Concurrent Sessions Sustainable Development Theme Back to the top “Local Planning for Tourism’s Future in Queensland’s Coastal Communities” Alison Taylor, Queensland Department of Local Government and Planning “Getting Our Share of the Emerging Giants” Tom Frost, Booz Allen Hamilton “Balancing Quality Wildlife Tourism & Biodiversity Conservation” Dr Ronda Green, Araucaria Ecotours “Ecotourism in Costa Rica: An Economic Framework of Analysis” [ View Paper ] [ View Presentation ] Ameeta Jain, Deakin University, Victoria Workshop: Sustainable Tourism CRC - Profits from Innovation Back to the top Tourism Futures 2005 Brad Cox “Decipher Technologies” Mark Phillips, Decipher Marketing Theme Back to the top “Using Research To Grow Visitation and Expenditure. A Case Study: Modelling Travel To The Outback.” Carolyn Childs, Travel Research Centre The Importance of Corporate Reputation in an Uncertain World” Jill Collins, Voyages “Talking to the Right People” Ian MacFarlane, Tourism Australia “Talking to the Right People” Geoff Buckley, Tourism Australia “The Economic Future of the Caravan Park Industry” Jenny Tonkin - Park Operator representing the Caravan Industry Australia Workshop: Tourism Workforce Trends and Challenges Back to the top Facilitated by: Rod Camm, Executive Director - Industry Development Division, Department of Employment and Training Representatives from the Queensland Department of Employment and Training and the Australian Department of Employment and Workplace Relations will jointly present the latest developments in the tourism workforce. Facilitators will invite discussion concerning tourism workforce trends and challenges; skills shortages; the latest training options; and industrial relations. The session will also cover employment and training initiatives targeting the ageing workforce, Indigenous peoples and people with a disability. Presentation 1 Department of Employment and Training Presentation 2 Tourism and the Labour Market Competitive Advantage Theme Back to the top “Local Area Tourism Research – The Solution At Last” Stephen Grieve, Council of Tourist Associations “Investing to Achieve Sustainable Growth of the Motorhome and Self-contained Vehicle Market” Gary Rebgetz, Campervan and Motorhome Club of Australia “Building Skills in Queensland Tourism” Carmen Smith, Destination Queensland - Tourism Queensland. Strategic Partnerships & Alliances Theme Back to the top National Park’ a Brand Name Lost in the Clatter” Bruce Leaver, Parks Australia Division, Department of Environment & Heritage “Developing the Huon Valley as a Tourism Destination” Rowan Sproule, Infrastructure & Research - Tourism Tasmania “Tourists and Beach Safety in Queensland – Developing Strategic Partnerships” Prof Jeff Wilks, University of Queensland, Brett Williamson, Surf Life Saving Club Queensland and George Hill, Surf Life Saving Club Queensland @ Tony Charters and Associates Site designed by Shout Communications",43);